SmartBuyGlasses Reviews 

3,277
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Amazing experience! I was nervous about ordering a pair of glasses online, but I am so happy that I took the chance because the service was efficient and quick and I am thrilled with my purchase. Than... See more

Rated 5 out of 5 stars

Super convenient to be able to order from my bed and try them on virtually. They also arrived quicker then if I ordered them at an optometrist in town and I didn’t even pay for the faster shipping. Lo... See more

Rated 5 out of 5 stars

I'm still shocked at how quick my order was delivered (I'm in South Africa). Excellent selection, prices and service. 5-stars easily!

Rated 4 out of 5 stars

I felt conned by this website when I was contacted by a courier about customs - the site is Hong Kong based and not in South Africa. However, the Vuarnet sunglasses delivered are genuine and were reas... See more

Company details

  1. Glasses store
  2. Contact lenses supplier
  3. Eye Care Clinic
  4. Fashion accessories shop
  5. Optician
  6. Sunglasses shop

Information provided by various external sources

Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.

SmartBuyGlasses South Africa Details

Written by the company

180 Designer Brands For Less
At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands.
100-Days Returns
If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses.
24-Month Warranty
Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.
Buy One, Give One Charity
When you buy a pair of glasses from us, we give a pair of glasses to someone in need.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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4.8

All reviews

(3,277)

333 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and efficient service!

I had left out certain details of my order and although it was a weekend, and late during the evening I had received a response within an hour or two asking for the missing information! Extremely effective service and fast delivery, very satisfied and will definitely use this service again in the future

25 January 2026
Rated 5 out of 5 stars

I recently ordered from SmartBuyGlasses…

I recently ordered from SmartBuyGlasses and had a great experience overall. I was impressed with the accuracy of the product descriptions. What I received matched the online details exactly in terms of design, color, and specifications, which made choosing the right pair much easier. Delivery was on time, and the glasses was well pakage

11 February 2026
Rated 5 out of 5 stars

Very good customer service

The customer service was extremely helpful. Always responded very fast to my emails and could always assist. Delivery was pretty fast (2 1/2 weeks), considering the glasses came from Hongkong. It would have however been nice, if this would have been stated on the website when placing the order. Info given there is standard shipping takes 4-7 working days, express shipping 2-4 working days.
I don't know if this applies to all products, but it did for my Ray Ban's.
Very nice is as well the camera tool to try the glasses online. That helped a lot making the decision.

11 February 2026
Rated 5 out of 5 stars

Best online shopping experience for glasses

Almost all the time I make a purchase here. There's speedy delivery and in cases where there are delays There's constant communication, I appreciate that. Wide ranges of brands and styles to choose from makes me come back for more purchases. Affordability of the most expensive brands in my continent but I afford them at smartbuy glasses

30 January 2026

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