Amazing experience! I was nervous about ordering a pair of glasses online, but I am so happy that I took the chance because the service was efficient and quick and I am thrilled with my purchase. Than... See more
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Super convenient to be able to order from my bed and try them on virtually. They also arrived quicker then if I ordered them at an optometrist in town and I didn’t even pay for the faster shipping. Lo... See more
I'm still shocked at how quick my order was delivered (I'm in South Africa). Excellent selection, prices and service. 5-stars easily!
I felt conned by this website when I was contacted by a courier about customs - the site is Hong Kong based and not in South Africa. However, the Vuarnet sunglasses delivered are genuine and were reas... See more
Company details
Information provided by various external sources
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
SmartBuyGlasses South Africa Details
Written by the company

- 180 Designer Brands For Less
- At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands.
- 100-Days Returns
- If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses.
- 24-Month Warranty
- Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.
- Buy One, Give One Charity
- When you buy a pair of glasses from us, we give a pair of glasses to someone in need.
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Fast and efficient service!
I had left out certain details of my order and although it was a weekend, and late during the evening I had received a response within an hour or two asking for the missing information! Extremely effective service and fast delivery, very satisfied and will definitely use this service again in the future
I recently ordered from SmartBuyGlasses…
I recently ordered from SmartBuyGlasses and had a great experience overall. I was impressed with the accuracy of the product descriptions. What I received matched the online details exactly in terms of design, color, and specifications, which made choosing the right pair much easier. Delivery was on time, and the glasses was well pakage
Easy online order
Easy online order. Quick response from your courier in South Africa for customs .
Got product within 3 days !
Very good customer service
The customer service was extremely helpful. Always responded very fast to my emails and could always assist. Delivery was pretty fast (2 1/2 weeks), considering the glasses came from Hongkong. It would have however been nice, if this would have been stated on the website when placing the order. Info given there is standard shipping takes 4-7 working days, express shipping 2-4 working days.
I don't know if this applies to all products, but it did for my Ray Ban's.
Very nice is as well the camera tool to try the glasses online. That helped a lot making the decision.
Authentic and great quality.
Fast shipping, brand new sunglasses at a third of the price.
From the time that I made the payment I…
From the time that I made the payment I received updates.
Amazing service
Reliable service
Reliable service! Really liked that i could try on the sunglasses virtually on the site, great function! The delivery was quick and easy.
Happy with the purchase
Overall happy with purchase
Product same as on picture
Delivery came as promised
Regular update on the processing of order
Best online shopping experience for glasses
Almost all the time I make a purchase here. There's speedy delivery and in cases where there are delays There's constant communication, I appreciate that. Wide ranges of brands and styles to choose from makes me come back for more purchases. Affordability of the most expensive brands in my continent but I afford them at smartbuy glasses
I love my spectacle nd they were…
I love my spectacle nd they were delivered quick. Really love the service
Got exactly what I wanted and…
Got exactly what I wanted and relatively quick too, seeing my purchase needed to be sourced.
Thank you so much, very happy!
Support Staff were always on hand to…
Support Staff were always on hand to help me with particulours of my lenses and the rest of the order, ensuring it gets to me on time.
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