I’ll be honest, I was a bit wary at first since I didn’t know the company, but they genuinely surprised me. Their after-sales care is absolutely top-notch — they kept me fully reassured the whole way... See more
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Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
SmartBuyGlasses Ireland Details
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- 180 Designer Brands For Less
- At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands.
- 100-Days Returns
- If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses.
- 24-Month Warranty
- Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.
- Buy One, Give One Charity
- When you buy a pair of glasses from us, we give a pair of glasses to someone in need.
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Good service
Took a while to arrive but in great condition, with a case and glasses cleaner. Very happy
Love this site excellant glasses highly…
Love this site excellant glasses highly recomended
Good frames and lenses but no cheaper than the High Street.
Good frames and lenses, delivered quickly. The prescription is correct. Very satisfied with the glasses however not any cheaper than the High Street.
Thanks so much.I have been looking for…
Thanks so much.I have been looking for these glasses for a long time.Great service, delivery was fast.Glasses were very nicely packaged.Extremely happy customer
Excellent
Very easy to deal with and very quick response, delivery was smooth and the glasses are excellent quality, extremely pleased
May use AI-assist with repliesRead more
Warning - read before ordering
The delivery times advertised are way out, expect to wait weeks. The glasses were shipped from Hong Kong and not the UK as you would assume from their website. I paid for very thin lens but they gave me standard thickness and made the excuse that it was due to the frame i chose and my prescription which is -2.75 although the website states very thin lenses is good for up to -5.0. The frames were of low quality when received.
When queried you are responded to buy AI, no human interaction at all, you are stuck in a loop with AI that has an answer to everything except what you want, in my case a return for full refund after weeks. But as the second pair was not delivered yet, that became a challenge. Spent well over a £100 for rubbish

Reply from SmartBuyGlasses
I’m very happy with my ray ban frames…
I’m very happy with my ray ban frames and prescription Glasses 🤓 they are excellent 👌🏻 will definitely be returning for another pair
Been using SmartBuyGlasses for a good…
Been using SmartBuyGlasses for a good long time and I would definitely swear by them, recently I needed an eye test (specsavers) and got roped into buying two pairs of glasses for over €400, both are now broke and had to order two new pairs, decided to come back to SBG and got both pairs for €21, quality and delivery time was quicker and genuinely shocked by specsavers quality and time to make the lenses, will never change again thank you smartbuyglasses!!
Good product and quick delivery
I got my glasses in 8 days
I got my glasses in 8 days, perfect fit, tracking service, would buy from this site again
Excellent service
I decided to try a pair of their cheapest reading glasses. At only €8 I wasn’t expecting much but turns out they are now my favorite pair. It was easy to upload my prescription and order. Great service. Amazing!
I have bought around 10 sunglasses from…
I have bought around 10 sunglasses from Smartbuyglasses... excellent
Worth it !!
Bought sunglasses from Smart buy and had a great experience. Although they were discounted I have got so many compliments on how good they are…
Nonsense 24 Month Prescription Policy
Refused to complete my order as my prescription was 2 days over they're 24 month policy despite the fact I've gotten the same prescription for 10 years after every eye test. Had i ordered a week prior there would not have been an issue. Absolutely zero flexibility.

Reply from SmartBuyGlasses
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