I’ll be honest, I was a bit wary at first since I didn’t know the company, but they genuinely surprised me. Their after-sales care is absolutely top-notch — they kept me fully reassured the whole way... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great frame range, great prices, professionally made lenses. Very well packaged shipping. I've purchased prescription glasses and prescription sunglasses from smart buy glasses several times, and have... See more
I’m delighted with my new prescription glasses and frames. The vision is much clearer and more comfortable for everyday use. The frames fit perfectly and feel lightweight while still looking stylish.... See more
Easy site to use. Quick delivery and great communication when uploading my prescription. Love the glasses. They arrived on time. Great selection of frames and very competitive pricing. Have gone back... See more
Company details
Information provided by various external sources
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
SmartBuyGlasses Ireland Details
Written by the company
- 180 Designer Brands For Less
- At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands.
- 100-Days Returns
- If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses.
- 24-Month Warranty
- Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.
- Buy One, Give One Charity
- When you buy a pair of glasses from us, we give a pair of glasses to someone in need.
Contact info
4.7
Excellent
3k reviews
Asks customers to review
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GOATed site
24 January 2026
While I found the staff extremely…
While I found the staff extremely helpful, I found the website quite confusing which led to some difficulties having my order understood.
The completed order was very good and I will use this company again.
20 January 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Decent customer service
Customer service was quick to respond to my issue.
19 January 2026
Unprompted review
Reply from SmartBuyGlasses
Hello Riley,
Thank you for your feedback. I understand the concern around the return shipping cost.
I’ve reviewed your case and can see that our team assisted you with your return request and also offered an exchange option, which you were considering. Return shipping fees depend on the courier and service used, and they’re not set by us directly, but we do our best to support you through the process.
I’d like to review this further with you and help find the best resolution. I’ll reach out by email so we can address this properly and move things forward.
Best regards,
Danielle
Very happy with this company
Very happy with this company, it's my second time using them. I feel like they are good to double check the prescription, mine is unusual and both times, someone has emailed to make sure my details were inputted correctly. That makes me feel like the opticians are taking it very seriously.
16 January 2026
Unprompted review
Glasses eventually arrived
Glasses eventually arrived. Good quality.
Delivery a bit slow. But ye got here! Thanks
13 January 2026
Value for money spectacles.
10 January 2026
Long way , but…
Odered glasses at the end of november 2025.Promised to bring at the 9 th of december. Didn’t arrived on time and no tracking was available, just info that left the address. Anyway, was travelling for 10 days in NL. But finaly the glasses arrived on the 15th of December. Dublin’s AnPost was very quick. It was long way, but i have it in good condition.
10 January 2026
Great experience
Great prices. Great service. Really happy with my Oakley prescription glasses. Recommend 100%
6 January 2026
Excellent service fast efficient and…
Excellent service fast efficient and reliable. The glasses/prescription lenses I received were perfect. Highly recommend Smart Buy Glasses
Michael.
Based in Ireland
2 January 2026
Ordered on the 12th of December
Ordered on the 12th of December, only got an update on the 30th to say it will be another two weeks, horrible service, would never use again.
Edit. Was informed on the 10th of Jan the my order would be another two weeks. Although the service manager was good at communicating and offering solutions I ultimately went for a refund.
30 December 2025
Unprompted review
Reply from SmartBuyGlasses
Hello Marty,
Thank you for providing feedback. I am sorry to hear that you are concerned about the processing of your order. I'm here to turn things around and give the service you deserve.
SmartBuyGlasses aims to deliver the best experience for our customers. We highly value your feedback and will promptly contact you to resolve any issues.
Sincerely,
Ronald
Great glasses and great customer experience
Great glasses and great customer service, they replaced the glasses with no extra charge, unfortunately I only had to pay the shipping.
Would definitely recommend this website to purchase eyeglasses.
7 December 2025
I got exactly what I was looking for…
I got exactly what I was looking for .So Happy with this service. Thank. You
21 December 2025
the quality is top
the quality is top, everything:the lenses, the frame, the packaging, the website. my favourite place to get new glasses and sunglasses.
18 December 2025
Fantastic service and reliable as always
17 December 2025
Delighted with the value and lobest value oks great
Delighted with the value and looks great
17 December 2025
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