SmartFoneStore Reviews 3,526

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Very easy to navigate website. Good filters to narrow down search and excellent products shipped at reasonable prices. An excellent website which I have have been using for many many years. Will defin... See more

Rated 4 out of 5 stars

Great service once again. New phone arrived on day 2 and appeared in very good condition. Unfortunately have a minor tech issue with it which I’m hoping will be resolved soon - incoming calls can only... See more

Rated 5 out of 5 stars

Excellent service and product. Despite postal workers strike delivered in two days. Description on site classed phone as “very good”, on very close examination I couldn’t find a single blemish on it.... See more

Rated 5 out of 5 stars

First comment is that I’ve used the service for many years for many products and from my point of view this review is just par for the course… I’ve had my latest SmartFoneStore acquired iPhone... See more

Company details

  1. Mobile Phone Shop
  2. Cell phone recycling and unlocking service
  3. Computer & Accessories store
  4. Secondhand Shop

Information provided by various external sources

📲 Buy your sustainable smartphones, tabs, macs & watches with 5 ⭐ service


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4k reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Excellent products and service

I have purchased several phones form SmartFoneStore over the last few years. Without exception they have arrived quickly and been exactly - or better - than described. Can't ask for anything more, really.

23 August 2022
Rated 5 out of 5 stars

Amazing store

Amazing store, good prices and quick delivery. I was a bit weary at start but the service from them was much better than any retailer that I have experience

28 August 2022
Rated 4 out of 5 stars

Good service but could improve communication

Ordered a phone on a Saturday, as it was in stock I was expecting it to be sent on the following Monday and arrive the following day.

Didn't hear anything until Thursday when I got a Royal Mail email about delivering my phone - never got a shipping confirmation from SmartFoneStore.

Otherwise everything was good, phone arrived well packaged and as described.

31 July 2022
Rated 1 out of 5 stars

Bought an apple earphone and it came…

Bought an apple earphone and it came with no box or proper packaging. No brand packaging. Very disappointed as it was a gift for a friend and had been waiting for it. Just ended up going to a local retailer and getting one. For all I knew it could have been a fake Chinese copy. They quickly accepted to refund me but what about the wasted time? The state this earphone came in was really shocking to me especially as it was advertised to be an apple product.

29 July 2022
Rated 5 out of 5 stars

Xiaomi Poco X3 NFT

Xiaomi Poco X3 NFT. I ordered then got an email to say they did not have the blue 64g internal memory but they could supply grey 128g version, so an upgrade for same price. Bit of bloatware 20g'ish already taken Inc all apps etc on this phone so that extra memory was necessary so worked out for the best. Even with the stock issue it was all sorted quickly. I also phoned for some info and got quick and helpful answer. The phone looks immaculate. I selected good option for condition and got better than I expected. All in all I am really happy. £129 and I have a great phone for the money. I will be replacing my husband's phone soon and this will be my first port of call.

26 July 2022

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