Smartmockups Mockup Generator 

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See what reviewers are saying

Rated 5 out of 5 stars

SmartMockups is the Smart Choice I use SmartMockups to create images of my courses and services on various devices as part of my social media marketing content. I cannot overstate how simple they’ve... See more

Company replied

Rated 4 out of 5 stars

I’ve used Smartmockups for years, so obviously it works for me. One deficiency for me is not enough angles for the isolated book. For example, there is no template for the spine of the book by its... See more

Company replied

Rated 5 out of 5 stars

Smartmockup is an excellent mockup software. It is simple to understand and use but more professional in output. It helps my business creates professional looking mockups for our products line.... See more

Company replied

Rated 5 out of 5 stars

I am very impressed by how easy and powerful it is for these powerful mockup tools. It has pretty much covered the most popular items you can ever think of. Love all the books mockup, they look gorgeo... See more

Company replied

Company details

  1. Graphic designer

About Smartmockups Mockup Generator

Written by the company

✨Online tool for the creation of stunning product images & marketing visuals ✨

Join thousands of professionals and start your 7-day free trial!

👉 Get started!

Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer support

Great customer support, really friendly staff! Their mockups are just awesome & make my work a whole lot easier! Totally worth to buy the pro version!!

5 July 2022
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Reply from Smartmockups Mockup Generator

Hi Toby,

We're thrilled to receive such an amazing 5-star review! :) Thank you very much! :)

Nina, Smartmockups

Rated 1 out of 5 stars

videos aren't working for several days…

videos aren't working for several days now

1 July 2022
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Reply from Smartmockups Mockup Generator

Hi Alex,

Thank you very much for taking the time to share your experience with us. We're very sorry that your experience was less than ideal. Sometimes it happens that a bug appears on the website. However, we always try to do our best to resolve the issue asap.

Anyway, it would be amazing if you could stick around for one more minute to let us know a bit more about this issue. We will try our best to prevent it from happening to carry on working smoothly on your projects next time. Thank you so much for your time!

Nina, Smartmockups

Rated 3 out of 5 stars

No actual person to talk to

Because I paid for the annual and your site is slow can't change the back ground and I don't get any actual person to talk to

28 June 2022
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Reply from Smartmockups Mockup Generator

Hi there,

Thank you very much for your feedback. We're very sorry that your experience was less than ideal. To understand the issue thoroughly, we usually need to ask for more information. Without them, it's more complicated to understand the issue and proceed with things further.

Anyway, we'd love to make things right if you give us another chance! :) Please contact us at hello@smartmockups.com to discuss your experience further. Thank you so much for your help in advance!

Nina, Smartmockups

Rated 5 out of 5 stars

I use a lot of Mockups for my POD and Smartmockups is the best

I use a lot of Mockups for my POD business, and Smartmockups is the best.
It's easy to use, with a lot of templates. But above all, the quality of the images in very high resolution is excellent. The quality of Smartmockups has made huge progress since the beginning (I use it for many years). I highly recommend it!

23 June 2022
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Reply from Smartmockups Mockup Generator

Hey Philippe,

We're thrilled that you're enjoying your experience! Your review means a lot to us, and we really appreciate you helping to share the word about us. We're so happy to have you on board! Thank you so much! :)

Nina, Smartmockups

Rated 5 out of 5 stars

I highly recommend this site

I highly recommend this site. It has a wide variety of layouts and these are easily editable. It makes my job easier.

In customer service they are very friendly and solve your problems quickly.

21 June 2022
Unprompted review
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Reply from Smartmockups Mockup Generator

Hey Hilda,

Thanks so much for taking the time to leave us this amazing 5-star review. We're thrilled to hear you had a great experience!

Nina, Smartmockups

Rated 4 out of 5 stars

You need to have jacket books and…

You need to have jacket books and landscape design.
Other then that great choices of design and easy to use.

21 June 2022
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Reply from Smartmockups Mockup Generator

Hey Stacy,

Thank you very much! Your feedback is highly appreciated! I'm happy to pass your ideas to our design team for their consideration.

Nina, Smartmockups

Rated 5 out of 5 stars

Absolutely amazing site recommended for…

Absolutely amazing site recommended for mock ups so much choice and excellent communication with the team!!

20 June 2022
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Reply from Smartmockups Mockup Generator

Hi Dawn,

We're over the moon to receive such an amazing review! Getting first-hand customer experience is priceless for us, so thank you very much! :)

Nina, Smartmockups

Rated 5 out of 5 stars

Easy to use

Easy to use, lots of options, logo view feature is very helpful. Glad I found it!

19 June 2022
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Reply from Smartmockups Mockup Generator

Hey there,

Thank you so much for this amazing 5-star review! It means a lot to us, and we really appreciate you helping to share the word about us! :)

Nina, Smartmockups

Rated 5 out of 5 stars

Perfect

Perfect! Agent did well.

19 June 2022
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Reply from Smartmockups Mockup Generator

Hey Ravenne,

Thanks a bunch for your review, it's highly appreciated! We're thrilled that customers like you are having a great experience so far! :)

Nina, Smartmockups

Rated 1 out of 5 stars

Subtle racism in the titles of the pictures

Firstly its a very nice and useful platform. Its been beneficial but this issue is a major issue that needs to be addressed asap.
Why would you put race for the non-White people and just put only gender for White people? Its either you put race for all, i.e., White / Caucasian/ European American male or female, African American male or female or Asian male or female; or don't put it at all. It indicates a white supremacist mindset.

3 June 2022
Unprompted review
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Reply from Smartmockups Mockup Generator

Hi Jamrock,

Thank you very much for your insight. We're truly sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It was certainly not our intention to rise above any race. On the contrary, our aim is to provide as diverse content as possible from around the world.
Thank you one more time for your feedback - you were right about the division of individual sections. Currently, we don't have the best search/filtering technical solution for this. Anyway, I'm going to pass along your feedback to our product team. Issues like this are incredibly important for us and we do our best to work on this ASAP.

Nina, Smartmockups

Rated 5 out of 5 stars

Superb customer support

Superb customer support, quick to answer any questions.

Great company to work with.

1 June 2022
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Reply from Smartmockups Mockup Generator

Hi Juan,

We're truly thrilled to hear you were satisfied with our customer service! :) Thank you so much for this awesome review!

Nina, Smartmockups

Rated 5 out of 5 stars

First to the Scene & still the Best!

I purchased this product when it first came out & then, it was a desktop app.
So, time marches on & the product has grown & so had the mockups inside, as well as all the other options now provided.
Consequently, SmartMockUps have become an online subscription, Free, Monthly or Yearly priced models. And for what you get inside, this is an incredible deal. I absolutely love it & have, ever since the first time I used it, way back in 2016.

30 May 2022
Unprompted review
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Reply from Smartmockups Mockup Generator

Hi Susie,

We're over the moon that you've been enjoying Smartmockups for such a long time! :) We really appreciate you helping to share the word about us. Thank you so much! :)

Nina, Smartmockups

Rated 2 out of 5 stars

Very limited options and small amount…

Very limited options and small amount of saved / favourite mockups ( they said 36 but I could only have 24 for some reason).
For the high monthly fee, definitely not worth it.

24 May 2022
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Reply from Smartmockups Mockup Generator

Hey Jenifer,

We're sorry to hear that your experience was less than perfect. Anyway, you can actually save as many mockups as you want. If you have more than 36 saved mockups under your "Saved mockups" folder, you will be able to see the "Load more mockups" button at the bottom, check the screencast I've attached in my last email (on May 23).
We always strive to deliver an experience that meets your expectations, and we hope you give us another chance, so we can share a more positive experience.

Angelika, Smartmockups

Rated 1 out of 5 stars

Product is very buggy

Product is very buggy, mockups do not save, some download without the actual screen capture in the file, and often times it takes 1-2 minutes to generate a simple .PNG -when I contacted support they basically expected me to be their bug tester and spend my time showing them everything - figure out how to make your own product work yourself!

20 May 2022
Unprompted review
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Reply from Smartmockups Mockup Generator

Hi there,

Thanks for sharing your feedback. I’m sorry to hear that your experience was less than ideal. Unfortunately, if we fail to reproduce the issue that our user describes, we ask them to provide us a screenshot or screencast, that we would pass on to our engineering team. Anyway, we'd love to make things right if you give us another chance! :) Please contact us at hello@smartmockups.com to discuss your experience further. Thank you so much for your help in advance!

Angelika, Smartmockups

Rated 4 out of 5 stars

Super découverte

Super découverte.
Ça facilite la vie !
Et une équipe sympathique et très réactive.

Merci.

17 May 2022
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Reply from Smartmockups Mockup Generator

Bonjour!

Merci beaucoup pour ces gentils mots! Nous sommes ravis d'apprendre que vous êtes également satisfait de nos produits et services.

Nina, Smartmockups

Rated 1 out of 5 stars

Deliberately swindled out of my money

I bought the lifetime license for the Smartmockups software a few years ago, and recommended it to a lot of people because it was great.

Then after a year or two, they decided to switch to a yearly revenue model. So they pushed through updates to the software which broke it, and said I should switch to the web version - which I now have to pay a yearly subscription for.

I could never trust a company that takes your money and then deliberately breaks the product you bought from them, purely for their own financial gain. You should value your earliest users, who helped to build the business.

Purely on a point of principle, I'd suggest everyone looks for an alternative (there are many).

14 May 2022
Unprompted review
Smartmockups Mockup Generator logo

Reply from Smartmockups Mockup Generator

Hi Andy,

Thanks a lot for sharing your feedback. I’m so sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Anyway, we'd love to make things right if you give us another chance! It would be amazing if you could stick around for one more minute to let us know a bit more about this issue at hello@smartmockups.com. I'm looking forward to hearing from you! :) Thank you so much for your help in advance!

Angelika, Smartmockups

Rated 5 out of 5 stars

Great support and accommodating service

Great tool, great support with incredible response times, and the strive for the best customer experience.

13 May 2022
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Reply from Smartmockups Mockup Generator

Hey Paul,

We're thrilled to hear such amazing feedback! Getting first-hand customer experience is priceless for us, so thank you so much for this awesome review! :)

Angelika, Smartmockups

Rated 5 out of 5 stars

Smartmockups is a great tool

Smartmockups is a great tool! When I purchased Smartmockup somehow I was charged twice. Then contacting the company they took care of it in minutes! Great support!

10 May 2022
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Reply from Smartmockups Mockup Generator

Hi Susan,

Thanks so much for taking the time to leave us this amazing 5-star review. It's much appreciated, and we're glad that customers like you are having a great experience so far! :)

Angelika, Smartmockups

Rated 3 out of 5 stars

Started GREAT and finished Mediocre (free…

Started GREAT and finished Mediocre (free version )

GREAT
interface / user experience / mock-ups variety

LESS GOOD
-Medium quality free (i think the high is medium one now days with evolution of screens )
-Edge browser sign in problem

7 May 2022
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Reply from Smartmockups Mockup Generator

Hey there,

Thanks a bunch for your review! :) Anyway, would you mind reaching out to me at hello@smartmockus.com with more details about the situation? That would be pretty much appreciated! Thanks so much! :)

Angelika, Smartmockups

Rated 5 out of 5 stars

Hidden gems!

I am very impressed by how easy and powerful it is for these powerful mockup tools. It has pretty much covered the most popular items you can ever think of. Love all the books mockup, they look gorgeous and real. Perfect for lead gens or book authors. I like to shout out that their customer support is superb, Angelika, the customer success manager was very friendly and helpful. Cannot recommend this enough! Go get it, you won't be disappointed.

27 April 2022
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Reply from Smartmockups Mockup Generator

Hi Endy,

We're thrilled that you're enjoying your experience! Your review means a lot to us, and we really appreciate you helping to share the word about us! Thank you so much! :)

Angelika, Smartmockups

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