Smart Pet Devices Reviews 186

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent product. Easy to use for me and my gremlin pooches. They mastered it in a day but it took me a couple more to learn about the locking device. This is only because I didn't read the instru... See more

Rated 5 out of 5 stars

Ordered Sureflap Microchip Cat Flap Dualscan Connect With WiFi Hub Bundle -App Controlled Cat flap. Arrived quickly and as described. Cheaper than any other website by around £60 at the time of purcha... See more

Rated 5 out of 5 stars

Fitting of the door was done by a local glazing company as it went into a double glazed conservatory door and the whole glass panel had to be replaced with the hole for the dog door cut into it. Onc... See more

Rated 5 out of 5 stars

Catflap arrived quickly. Exactly what we wanted to allow 2 cats free access and the kitten to stay inside. 1 cat has mastered the new catflap. The other one doesn't like the clicking noise but we ar... See more

Company details

  1. Pet shop

Written by the company

Smart Devices For Your Pet, We Supply Smart App-Controlled Microchip Cat Flaps, Pet Doors, & Pet Feeders. Classic Microchip Cat Flap, Pet Camera`s, Self-Cleaning Litter Boxes, Large Dog Doors, Clear Cat Flaps, We Offer Advice & Guidance On Which Product Best Suits Your Cat, Dog & Home.


Contact info

4.9

Excellent

TrustScore 5 out of 5

186 reviews

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Rated 5 out of 5 stars

Transparent Catflap

I purchased a transparent cat flap for my double glazed windows. Excellent product, great service and delivered on time. I would highly recommend.

29 March 2021
Unprompted review
Rated 5 out of 5 stars

Very Happy

Smart pert devices at a competitive price with good customer care and fast postage, all you can ask for really.

10 March 2021
Rated 5 out of 5 stars

Just bought the dog flap

Just bought the dog flap
Looks very good quality and well constructed
hasn't been fitted yet as it wih the glazer but as soon as our westie tries it out I will update our review

10 March 2021
Unprompted review
Rated 5 out of 5 stars

Very Happy

Pet devices at a competitive price, Great customer care when if or you need it, and quick delivery too!!

8 March 2021
Unprompted review
Rated 5 out of 5 stars

Great

Great, quick speedy service. Bought my Sure flap Cat flap and hub and its been fab! Will def purchase from Smart Pet again!

8 March 2021
Unprompted review
Rated 5 out of 5 stars

Great prices

Purchased from Smart Pet Devices as they had the best price for the SureFeed microchip feeder. I was hoping to get it quickly as I have a greedy cat who eats the other's food and they did not disappoint. It was dispatched speedily and arrived well packaged. They stock some great products and I'm sure I'll be back for more.

5 March 2021
Unprompted review
Rated 4 out of 5 stars

Pleased with product

Pleased with product. Easy to follow set-up instructions. My cat is happily using the cat mate. I deliberately avoided the feeders that have flip up lids, incase she was startled and put off by that mechanism, she isn't worried by the gentle whirring sound of the mechanism in this product. The only slight drawback is the depth of the bowls, given the diameter, but this hasn't put her off feeding from them.

3 March 2021
Rated 5 out of 5 stars

Brilliant customer service

I recently bought a clear catflap from these guys. Unfortunately, I wasn't home, so I missed the delivery but Sarah was quick to respond and we arranged a re-delivery.

Sadly, the product wasn't what I had had in mind & I had to send it back. Again, Sarah emailed me quickly with instructions on how to return the item and I have been refunded promptly. I can only recommend Smart Pet Devices for their customer service and communication. A shame that the product wasn't for me but that is utterly my fault for not researching the item enough.

2 March 2021
Unprompted review
Smart Pet Devices logo

Reply from Smart Pet Devices

Thank you for the lovely review Stephanie, very much appreciated. Take care. Sarah

Rated 5 out of 5 stars

Brilliant service -received the cat…

Brilliant service -received the cat flap 2 days after I ordered it
I’m really pleased with the quality it’s robust and when used it’s silent! The cats can come and go without us hearings them !
I will definitely recommend this product

1 March 2021
Unprompted review
Rated 5 out of 5 stars

I ordered the beautiful round glass cat…

I ordered the beautiful round glass cat flap to go in my bifold doors.The order came very swiftly and all in tact. I did however return the product which was also very simple to do because I wanted to microchip my kittens instead which felt safer.But I would recommend this cat flap purely for value for money and appearance.

1 March 2021
Unprompted review
Rated 5 out of 5 stars

Great quality

I ordered this to go into a glass door, it looks super nice, quality is very good and delivery was also a smooth process.

1 March 2021
Unprompted review

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