SMS-iT Reviews 79

They have the best customer support of any CRM that I've ever had. I presently work with GHL and SMSIT and SMSIT staff literally works around the clock with me to perfect my campaigns and even created features for me that didn't previously exist just because I asked. When it doesn't work the way that I want it to, they change it so that it does. They go the extra mile and I have been able to integrate my audaxai.pro technology to include conversational AI. They are the new must-have in the business world.

Great CRM and excellent customer support loving it :)

The future of marketing is here. SMS, MMS, RCS, social media, email, voice blasts, even fax, this platform has it all. There are flexible limits to suit your budget, whether you are a solopreneur or an established agency. If you don't find something you like, contact their support. The founder and the support team quickly answer to our needs. They inform users about new features and ask for their input on what they want next.

With exceptional services and unwavering commitment to excellence, SMS-iT earns a well-deserved 5-star rating. This innovative company revolutionizes your communication strategies, offering unparalleled reach, streamlined experiences, and invaluable data-driven insights. SMS-iT ensures not only the utmost security but also provides expert support every step of the way

I initially became a customer of their video solution that creates interactive videos and video funnels. Due to how well the video platform performs, I wanted their SMS solution and became a customer.

I know it sounds cliche, but I am BLOWN AWAY by how Henry and his amazing team can pack so much value into a platform in a logical and CLEAN way. Secondly, the tools work well. I have never been a fan of all-in-one type tools, so for me this is shocking.

The customer service is amazing. Although the company is fairly new there have been some miscommunication at times with their customers (growing pains). Much respect goes to them for going the extra mile for their customers by addressing their concerns while continuing to update us about the progress as they develop to make the platform even better.

I look forward to sub-accounts and the team section being fully functional in order to realize the full value of this wonderful platform in my business.

Say goodbye to out-dated communication methods! Embrace SMS; the innovative, modern-day messaging solution. With SMS-it, you can save time and money while sending messages in bulk without breaking a sweat. You can also make voice calls, send emails, set up appointments, and enjoy e-commerce features with just a few clicks. Plus, SMS-it integrates cutting-edge AI technology to take your business communications to the next level. Get ready to take your messaging game to the next level with the ultimate communication solutions from SMS-it.

Having used SMS-IT for over a year, post the AppSumo deal, I've seamlessly integrated it with Pabbly for automated website-to-SMS communication. With the rollout of their new version (V2), I was astounded by the immediate support response I received during a hiccup.

The tool's efficiency is commendable, but the true gem lies in their exceptional customer service. The dedication showcased by their team, especially during my two-day issue resolution, speaks volumes about their commitment.

If you're seeking a robust SMS solution with top-notch support, especially in conjunction with platforms like Pabbly, SMS-IT is a must-have.

Their V2 release has only solidified my trust further.

To me customer service matters a lot and SMS-It has been great! At the same level is the service. So great to be able to start SMSing customers without crazy expenses every month! Also, I wanted to use my own number and this is gold!

This company is amazing at innovating the SMS industry. Twilio is annoying due to the high costs... Imagine if you could send SMS messages for cheaper than ever before because you're sending them from your own phone... That's where SMS-iT comes in to play. They let you use your own SIM card to send messages from, and also have lots of different ways for you to send messages, so you can communicate to your prospects by anything like email and social media too.

Love that I can use my simcard with GoHighlevel. They now have improved their entire software and it keeps getting better and better! The support and replies from Henry and Marcus are very fast, thats amazing!

Although their marketing could be less confusing about all the versions and new features this software is huge. Cant wait for the ios App V2 to drop.

I'm absolutely astounded by SMS-iT CRM! It's an absolute game-changer, and I'm thoroughly impressed by its capabilities.

The AI features are cutting-edge, completely transforming how we engage with our customers. The insights and recommendations provided have elevated our customer relationships to new heights. The level of personalization and automation is unparalleled, not only saving us time but also ensuring each interaction is genuinely impactful.

And there's more! The omnichannel messaging platform is a dream for any business seeking seamless customer connections across various channels. It's like having a central hub for all our communication needs.

What truly distinguishes SMS-iT CRM is their unwavering commitment to excellence. The speed at which they've addressed reported bugs is nothing short of astonishing. Nearly 100% of the reported bugs have been rectified, making the platform almost entirely bug-free. This level of dedication to providing a flawless user experience is truly commendable.

If you're even considering a CRM platform, don't hesitate! Seize the opportunity to grab the SMS-iT CRM LTD on Appsumo now, before this remarkable deal comes to an end. You'll thank yourself later for making this investment in your business's success.

Really good tool it was the first tool to allow me to send blast message without having any issues.

I've recently had the pleasure of using SMSIT's services, and I'm thoroughly impressed. Their innovative approach to integrating SMS with IT solutions is commendable. The platform is user-friendly, efficient, and reliable. Highly recommended for businesses looking to streamline their communication processes!

SMS-IT is an exceptional solution that offers incredible value to customers seeking a comprehensive CRM platform. With its seamless integration of multiple gateways, extensions, and voice broadcast capabilities, it provides a one-stop solution for all your communication needs. This powerful tool is a game-changer, allowing businesses to streamline their operations and reach their audience effectively.

I have been using the smsit app for the past 3-4 months mainly for the GHL integration feature and I have to say it’s phenomenal!

my business has been thriving even more because of this tool and I am saving a small fortune on sms fees thanks to this app.

Recently the company had some updates causing a slight disruption of service and in full transparency a headache from hell trying to resolve it. Within a few days the headache was resolved and support was there when needed everything is running even better then before with more bells and whistles. Would highly recommend this app to anyone

I had a fantastic experience with SMS-It! The company's innovative features left me impressed, and I must say their staff went above and beyond to assist me. Their dedication to staying at the forefront of technology is truly commendable.

Pretty cool! I like it!

Support is nonexistent, I've tried several ways to get in touch with them and I get no response.
I was able to buy sms credits, but they require you to contact support to be able to buy a number, not standard for SAS apps, but I would be ok with it, IF ANY of the options to contact support ACTUALLY WORKED. Now I have $25 worth of SMS credits with no way to use them!
*Edit I was finally able to contact them through the email listed in this Trustpilot profile, so I've bumped my rating up to 3 stars.

This SMS platform is truly exceptional. It offers a comprehensive range of features, including sending SMSes, conducting polls, utilizing QR codes, and creating fully automated campaigns. What makes it truly remarkable is the high impact of text messages - people rarely miss them, unlike social media posts, emails, or Google ads. I highly recommend this platform for its effectiveness in reaching your audience.

I have been using SMS-IT since it came out. It's the best thing since slice bread and their customer service is off the charts. They got me set up and working right away. It does exactly what I need at a fraction of the cost of other serivces!