I am a software hoarder--and have spent $1000s on software that is hard to use, that I don't use, and, sometimes, that doesn't work at all. Now, that I have SMS-IT (and the great support that comes wi... See more
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See what reviewers are saying
I have been a customer since 2023, I only have the basic service but these guys treat me like I'm their best customer. IMy support email was responded to by a call from Mark. Mark was frien... See more
This company is led by a true visionary and one of the hardest working, most dedicated founders you'll find. He puts as much passion into this project as anyone possibly could, and it shows, as it's c... See more
Support is nonexistent, I've tried several ways to get in touch with them and I get no response. I was able to buy sms credits, but they require you to contact support to be able to buy a number, n... See more
Company replied
Company details
- CRM Provider
- Communications Central
- Email service provider
- Fax service
- Internet marketing service
- Telecommunications service provider
Written by the company
SMS-iT (SE-Mi Sentient iT) is an advanced Agentic AI-powered RAAS (Results-as-a-Service) platform designed to automate and streamline business operations across sales, marketing, and management. Unlike traditional CRM tools, SMS-iT combines CRM, ERP, and over 60 integrated microservices into a single comprehensive solution. By leveraging intelligent automation, businesses benefit from autonomous customer acquisition, enhanced customer engagement, predictive analytics, and real-time decision-making. Its unified communication system seamlessly integrates SMS, MMS, email, voice, video, and social media, ensuring consistent, personalized interactions across all customer touchpoints. SMS-iT’s flexible architecture allows businesses to customize their own automation stack, significantly reducing operational complexity and overhead costs. With SMS-iT, organizations scale efficiently, close deals faster, and deliver measurable, predictable outcomes, freeing up teams to focus strategically on driving growth and innovation.
Contact info
1390 Market Street, STE 200, 94102, San Francisco, United States
- 6504889899
- cs@smsit.ai
- smsit.ai
4.6
Excellent
79 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Speedy software and good customer…
Speedy software and good customer service, would recommend for all marketing purposes.
25 April 2023
Unprompted review
Reply from SMS-iT
Thank you for the recommendation! We're thrilled to hear that you find our software speedy and our customer service up to par. It's our goal to provide efficient solutions for marketing needs. If there's anything else we can assist you with, please feel free to let us know. We're here to support your endeavors!
Reply from SMS-iT
We're glad to hear that you find our site user-friendly for your daily tasks. If there's anything specific you'd like to highlight or if you have any suggestions, feel free to let us know. We're here to support you!
Good platform
Good platform, have used better, have used worse. Interested to see what their future holds.
15 February 2023
Unprompted review
Reply from SMS-iT
Thank you for your feedback! We appreciate your honest assessment, and we're constantly working to improve our platform. We're committed to evolving and providing even better solutions in the future. If you have any specific suggestions or features you'd like to see, please don't hesitate to share. Your input is valuable to us, and we're here to support your needs as we continue to grow and develop.
Amazing Marketing Software
I love this app because it is a one-stop shop for marketing automation. It is so easy to use and has amazing features that are important for my business. I love that I have the option to send messages to my contacts or my leads, and the app will automatically find out who you're talking too. I love that I can have a branded text message or a generic text message, depending on my needs. The price is also very affordable for the amount of services that I get. I also love that I can track my campaign performance with the software and see who responded and why.
24 January 2023
Unprompted review
Reply from SMS-iT
We're absolutely thrilled to hear about your love for our marketing automation platform! It's wonderful to know that our one-stop solution meets your business needs effectively. The fact that you find it user-friendly and appreciate the automated contact recognition is fantastic feedback. Offering flexibility with branded or generic messages is important to us, and we're glad you find it useful. We're also pleased to hear that you find our pricing fair for the range of services provided. Additionally, tracking campaign performance is crucial, and we're glad to offer those insights. Thank you for your kind words and for being a valued user. If there's anything more we can do to support your marketing efforts, please don't hesitate to let us know!
SMS-iT is a must-have software for…
SMS-iT is a must-have software for people who are in sales or marketing industry. You just need to have it to grow your business and expand your reach to acquire more customers.
It allows users to send text messages, promos, reminders, birthday wishes, create text funnels IN BULK! Using both your carrier service via sim card, or via third party apps.
I highly recommend it. It's become my secret weapon. Make sure to check out their Youtube tutorials and walkthrough. The support is extremely helpful as well.
22 January 2023
Unprompted review
Reply from SMS-iT
Thank you so much for your enthusiastic endorsement of SMS-iT! We're thrilled to be considered a must-have tool for those in sales and marketing. Enabling bulk messaging and providing options for carrier service or third-party apps is something we take pride in. We're glad to hear that SMS-iT has become your secret weapon, and we appreciate your recommendation. Our YouTube tutorials and walkthroughs are designed to provide valuable resources, and we're delighted that you find them helpful. If there's anything more you'd like to explore or if you have any questions, our support team is here and ready to assist. Thanks again for being part of the SMS-iT community!
SMS-It is an amazing SMS messaging…
SMS-It is an amazing SMS messaging platform and I would definitely recommend it.
It is definitely the most feature packed and versatile tool I have used and the best part is that SMS-iT is constantly adding innovative features which is wonderful.
I enjoy SMS-iT because it allows us to send text messages, promos, reminders, birthday wishes, create text funnels, ... It’s all designed with customers.
The UI/UX still needs some refreshing but SMS-iT is working on that and the outlook on SMS-iT version 2.0 is mindblowing.
Last not least, when it comes to start-ups, you pay attention not just to the product itself but also the team behind. Few founders are so engaged and committed to project and customers as Henry. It's so clear, SMS-iT has a bright future.
8 November 2022
Unprompted review
Reply from SMS-iT
Thank you for sharing your wonderful experience with SMS-It! We're thrilled to hear that you find it feature-packed and versatile. We're constantly striving to introduce innovative features to enhance your experience. Your feedback on the UI/UX is invaluable, and rest assured, we're actively working on refreshing it. The upcoming SMS-iT version 2.0 promises to be mind-blowing!
We truly appreciate your kind words about our founder, Henry, and the entire team's dedication to both the project and our customers. We're passionate about what we do, and we're excited for what the future holds. Thank you for being part of the SMS-It community, and we're here to support you every step of the way!
The best ream messaging app
SMS-IT is by far the best team messaging app we've ever used, as it packs all of the features you'd need for efficient communication. This messaging app includes ease of use, features, and customer support. Our team also likes the fact that messaging apps make communication and collaboration easier.
9 January 2023
Unprompted review
Reply from SMS-iT
Thank you for the fantastic feedback! We're thrilled to hear that SMS-IT has become your go-to team messaging app. It's great to know that you find it user-friendly and appreciate the range of features it offers. Providing excellent customer support is a top priority for us, so we're delighted to hear that it has met your expectations. We're pleased to contribute to making communication and collaboration more efficient for your team. If there's anything more you'd like to see or any way we can improve further, feel free to let us know. Happy messaging! 🌟
SMSiT Multiple B2B Businesses all wrapped up in one.
SMSiT is the best stand-alone Text Marketing business in a box I have ever used. I have been using it for almost a year now and it just keeps getting better. I now make a considerable monthly income from this business and it just keeps growing. There are a least 5 businesses you can do from this one business, SMSiT. I highly recommend it for any business out there.
8 January 2023
Unprompted review
Reply from SMS-iT
We're absolutely thrilled to hear about your success with SMSiT! It's fantastic to know that it has not only met but exceeded your expectations. It's especially rewarding to hear that it's become a profitable venture for you, and we're delighted to have played a part in your journey. We're always working to enhance our services, so it's encouraging to hear that you've noticed the improvements. Thank you for the high recommendation – it means the world to us. If there's anything more we can do to support your business endeavors, please don't hesitate to reach out. Here's to continued growth and success! 🚀
Needed SMS Tools for every business
Great set of tools that will help any business better market themselves to their customers.
Omni Channel marketing is what brands need in 2023.
3 January 2023
Unprompted review
Reply from SMS-iT
You've hit the nail on the head! Omni-channel marketing is indeed a cornerstone for businesses looking to connect with their audience in today's landscape. We're delighted to hear that SMS-iT's toolset has proven valuable for your marketing efforts. If you ever have any questions or need further assistance, don't hesitate to reach out. Here's to a prosperous year of marketing ahead! 🌟
"I have been using SMSit.ai for my…
"I have been using SMSit.ai for my business and have been extremely satisfied with the service. The platform is easy to use and allows me to send unlimited bulk SMS messages, which has been essential for keeping in touch with my customers. The team at SMSit.ai is also very responsive and helpful, and have provided excellent support whenever I have had questions or needed assistance. I highly recommend SMSit.ai for anyone in need of a reliable and convenient platform for sending bulk SMS messages.
5 January 2023
Unprompted review
Reply from SMS-iT
Thank you for sharing your experience! We're thrilled to hear that SMSit.ai has been a valuable asset for your business. Providing unlimited bulk SMS messaging and excellent support is what we aim for, and it's fantastic to know we're meeting your expectations. Should you ever need further assistance or have any questions, feel free to reach out. Here's to continued success in your business endeavors! 🚀
There is so much SMS-iT offers
There is so much SMS-iT offers, besides only texting services which should make this everyone's go to product for growing their business, whether large or small. I have seen a major increase in my response rates since starting using SMS-iT that I would highly recommend it to anyone.
1 July 2022
Unprompted review
Reply from SMS-iT
That's fantastic to hear! It's great to know that SMS-iT has made such a positive impact on your business. The range of offerings certainly provides a comprehensive toolset for business growth. Increased response rates are a clear testament to its effectiveness. Should you need further assistance or have any questions, don't hesitate to reach out. Here's to even more success with SMS-iT! 📈🚀
SMS-iT has been a life saver and take…
SMS-iT has been a life saver and take my Job to the next level. Simple and easy interface to work with and also wonderful customer service
1 November 2022
Unprompted review
Reply from SMS-iT
I'm thrilled to hear that SMS-iT has elevated your work experience and taken it to new heights! The user-friendly interface coupled with excellent customer service can indeed make a significant difference. If you ever have any questions or need further assistance, feel free to reach out. Wishing you continued success with SMS-iT! 🌟🚀
Sms ~it is d best sms marketing…
Sms ~it is d best sms marketing software I have an increase in sales too You won't regret purchasing this and can be pretty confident this will be around for a long time.
4 December 2022
Unprompted review
Reply from SMS-iT
I'm delighted to hear about your positive experience with SMS-it! It's fantastic to know that it's not only boosted your sales but also left you feeling confident about its longevity. Thank you for sharing your feedback, and if you ever need further assistance, don't hesitate to reach out. Cheers to your continued success! 🌟📈
Sweet System
SMS-It is one of the best systems that I had purchased. I do recommend this system the customer service is excellent, and they respond to you fast. They always working on their system and keeping you up to date with the new features.
24 December 2022
Unprompted review
Reply from SMS-iT
Thank you for your kind words! It's wonderful to hear that you're finding SMS-It to be an excellent system. We're dedicated to providing top-notch customer service and keeping the system updated with new features. If you ever need further assistance or have any feedback, feel free to let us know. We're here to support you on your journey! 👍🛠️
Happy New User
Just started using it, but so far all the power and tools make it a step ahead.
23 December 2022
Unprompted review
Reply from SMS-iT
Welcome aboard! We're delighted to have you on board and glad to hear you're already finding the power and tools of SMS-It impressive. If you ever need any guidance or have questions along the way, don't hesitate to reach out. Here's to a productive and successful journey with SMS-It! 🚀👏
SMS-IT is 5 STARS
Since using SMS-IT I’ve been able to connect with customers like never before. Sms marketing had proven to be much more effective than the traditional email marketing I was using before. I have seen my open rates double and much more customer interaction. The founder is very active with the community and is passionate about this project with constant improvements, updated and offers to the community. Lots of features found on this platform that I have not seen with any other sms platform. The ability to use a network provider messaging plan and get unlimited texting is a game changer. Highly recommended! 5 stars!
18 December 2022
Unprompted review
Reply from SMS-iT
Thank you for sharing your experience! It's fantastic to hear that SMS-IT has made such a positive impact on your customer engagement. The increased open rates and interaction are certainly a testament to its effectiveness. We're also glad you appreciate the founder's dedication and the unique features the platform offers. Here's to continued success and more five-star experiences with SMS-IT! 🌟📱🚀
Simply miles ahead in everything they…
Simply miles ahead in everything they do.
The growth and new additions to improve the user experience is beyond anything I've ever seen. Concept one day and a week later done!!! All laid out about their plans and upcoming improvements etc. It really is truly amazing.
5 December 2022
Unprompted review
Reply from SMS-iT
Thank you for sharing your excitement! It's wonderful to hear that you find SMS-IT to be not only innovative but also incredibly responsive to user needs and feedback. The rapid pace of development is certainly impressive. Here's to continued growth and more amazing experiences with SMS-IT! 🚀🌟👏
Your service is very good
Your service is very good. You are in one second. You give us vérification code.
4 December 2022
Unprompted review
Reply from SMS-iT
Thank you for your kind words! We're delighted to hear that you're pleased with our service. We aim to provide quick and reliable assistance. If you have any further questions or need assistance with anything else, feel free to let us know. We're here to help!
Game changer app for SMS text outreach
27 November 2022
Unprompted review
Reply from SMS-iT
We're delighted to hear that you find our app to be a game changer for your SMS outreach efforts! If you ever have any questions or need further assistance, feel free to reach out. We're here to support your success!
SMS-IT Is The Best!
SMS-IT offers very effective ways to communicate with prospects. The user interface is easy to navigate and I am able to send both SMS and voice broadcasts. To top it off they even provide free B2B leads every month.
21 November 2022
Unprompted review
Reply from SMS-iT
We're thrilled to hear that you're finding SMS-IT to be a powerful tool for your communication needs! The combination of SMS and voice broadcasts, along with the free B2B leads, certainly makes for a robust platform. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to support your success!
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