sneleentaxi Reviews 

7,335
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Another good experience with Sneleentaxi. Although my flight landed earlier, the long queue at passport control took me more than 70 minutes to come to the pick up point. But we communicated via text... See more

Rated 5 out of 5 stars

Our driver, Taksim, kept us updated on his progress and arrived at the correct place in Gouda, even though it is quite tricky to get there. His Mercedes van was immaculately clean and smelled qu... See more

Rated 1 out of 5 stars

Awful experience with this company. Driver did not explain where he was located and literally shouted at me down the phone. He was extremely aggressive and demanded extra money for putting a small fol... See more

Rated 5 out of 5 stars

The driver arrived perfectly on time, and we we dropped off at Schiphol Airport as planned.

Company details

  1. Taxi service

Information provided by various external sources

Wij blijven op je wachten. Wij checken voortdurend de status van je vlucht en houden hier rekening mee met betrekking tot het tijdstip dat je wordt opgehaald op de luchthaven. Onze chauffeur blijft tot een uur en tien minuten ná landing van de vlucht o...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

7k reviews

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4.4

All reviews

(7,335)

1,597 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service and driver

Our driver, Taksim, kept us updated on his progress and arrived at the correct place in Gouda, even though it is quite tricky to get there. His Mercedes van was immaculately clean and smelled quite pleasant inside. He assisted with loading all the luggage as well.

As a driver, this gentleman is an example of a very careful, professional man who takes his job seriously. Not once did he exceed the speed limit and we felt very safe in his vehicle.

He dropped us off at the correct terminal and once again assisted to unload our luggage.

I wish to state that we were extremely happy with the service of this company, and especially with Taksim. We will certainly make use of their services in future again!

7 January 2024
Unprompted review
Rated 5 out of 5 stars

Professional service and good value for money.

Driver was friendly and professional. He picked us up on time in his clean and comfortable vehicle. It was a seamless experience booking an advance pick-up via the internet and good value for money. I would definitely recommend sneleentaxi to my family and friends.

30 December 2023
Unprompted review
Rated 1 out of 5 stars

Warning!! Scam

Warning!!! SCAM ALERT! This company will scam you. They provided an incorrect time for my taxi (not the time I requested) and refused to amend the time or cancel and then charged me the full fare even though the service was not delivered. This is despite the fact the Taxi driver never attended to pick me up.

17 December 2023
Unprompted review
Rated 1 out of 5 stars

This is the worst service ever

This is the worst service ever. I ordered the taxi online paid online. As soon as I landed I received a whatsapp message where I was. I informed the driver we just landed and where I should meet him,I provided my flight number and he said that I should text him when I was on the way to meeting point, which I did. He then send me a message that he was gone and that he waited 10min! My money was not refunded and he didn't pick up the phone when I called! I called the customer service, also very unhelpful and said since I didn't inform them of my flight number at booking (which I did) the taxi waits 10 min and leaves. No refund! This is theft! Do not use these services lost my money and no taxi.

9 December 2023
Unprompted review
Rated 1 out of 5 stars

They made us pay only to tell us that…

They made us pay only to tell us that they couldn't find us a ride, when we called them back they said that they wont return the money today and it will take a while for them to pay us back, customer service was unhelpful and basically told us to leave a bad review if we want to and hung up on us

16 November 2023
Unprompted review
Rated 5 out of 5 stars

Since placing my request for the ride…

Since placing my request for the ride till dropping me to my hotel, the Sneleetaxi were there for me and answered all requests and were very welcoming, helpful, prompt and understanding.
They were there for me. I love you guys, you are my team now.
I will recommend you to all my family and friends for sure.

3 November 2023
Unprompted review
Rated 1 out of 5 stars

Rude driver who left us stranded in the…

Rude driver who left us stranded in the airport because we were 10 minutes late for the meeting time. This is in spite of the terms and conditions stating that the taxi will wait 1 hour and 10 minutes beyond the arrival time of the flight if you leave the flight number (which we did). Tried to contact customer service for a refund but unable to reach them by phone and the email bounced back. To be avoided.

22 October 2023
Unprompted review
Rated 2 out of 5 stars

Not great communication

I used this service because I had a tight timeline between airport and my meeting in The Hague. I was disappointed as they had indicated they would meet me at arrivals. When they did not arrive I called and a rather grumpy person told me to go to Departure Gate 3 - it's OK but a fairly long walk so caused delays and then they were not there yet. The driver was safe and good though.

31 August 2023
Unprompted review

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