Another good experience with Sneleentaxi. Although my flight landed earlier, the long queue at passport control took me more than 70 minutes to come to the pick up point. But we communicated via text... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Our driver, Taksim, kept us updated on his progress and arrived at the correct place in Gouda, even though it is quite tricky to get there. His Mercedes van was immaculately clean and smelled qu... See more
Awful experience with this company. Driver did not explain where he was located and literally shouted at me down the phone. He was extremely aggressive and demanded extra money for putting a small fol... See more
The driver arrived perfectly on time, and we we dropped off at Schiphol Airport as planned.
Company details
Information provided by various external sources
Wij blijven op je wachten. Wij checken voortdurend de status van je vlucht en houden hier rekening mee met betrekking tot het tijdstip dat je wordt opgehaald op de luchthaven. Onze chauffeur blijft tot een uur en tien minuten ná landing van de vlucht o...
Contact info
Atoomweg 63, 3542 AA, Utrecht, Netherlands
- sneleentaxi.nl
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Driver was on time and super polite
Driver was on time, super polite and we arrived even earlier that we planned. Great service!
Excellent service and driver
Our driver, Taksim, kept us updated on his progress and arrived at the correct place in Gouda, even though it is quite tricky to get there. His Mercedes van was immaculately clean and smelled quite pleasant inside. He assisted with loading all the luggage as well.
As a driver, this gentleman is an example of a very careful, professional man who takes his job seriously. Not once did he exceed the speed limit and we felt very safe in his vehicle.
He dropped us off at the correct terminal and once again assisted to unload our luggage.
I wish to state that we were extremely happy with the service of this company, and especially with Taksim. We will certainly make use of their services in future again!
Professional service and good value for money.
Driver was friendly and professional. He picked us up on time in his clean and comfortable vehicle. It was a seamless experience booking an advance pick-up via the internet and good value for money. I would definitely recommend sneleentaxi to my family and friends.
Driver was punctual and very…
Driver was punctual and very professional.
Thank you
Warning!! Scam
Warning!!! SCAM ALERT! This company will scam you. They provided an incorrect time for my taxi (not the time I requested) and refused to amend the time or cancel and then charged me the full fare even though the service was not delivered. This is despite the fact the Taxi driver never attended to pick me up.
Input all your info and get your money
Input all your info and pay, then they tell you they can't do it. Tell me that before you have my money
This is the worst service ever
This is the worst service ever. I ordered the taxi online paid online. As soon as I landed I received a whatsapp message where I was. I informed the driver we just landed and where I should meet him,I provided my flight number and he said that I should text him when I was on the way to meeting point, which I did. He then send me a message that he was gone and that he waited 10min! My money was not refunded and he didn't pick up the phone when I called! I called the customer service, also very unhelpful and said since I didn't inform them of my flight number at booking (which I did) the taxi waits 10 min and leaves. No refund! This is theft! Do not use these services lost my money and no taxi.
He was early be fore 8:30 that was good…
He was early be fore 8:30 that was good thank you, I did have some doubts to do this but it results good,
Excellent customer service
Excellent customer service, always important when you arrive visiting from another country UK
It was okay
It was okay, driver was polite, but also late 5 min without giving any notice.
They made us pay only to tell us that…
They made us pay only to tell us that they couldn't find us a ride, when we called them back they said that they wont return the money today and it will take a while for them to pay us back, customer service was unhelpful and basically told us to leave a bad review if we want to and hung up on us
The driver was great communicating
The driver was great communicating, we talked by whatsapp and everything was very clear. He was waiting for me when I landed and the car was new and spotless.
Since placing my request for the ride…
Since placing my request for the ride till dropping me to my hotel, the Sneleetaxi were there for me and answered all requests and were very welcoming, helpful, prompt and understanding.
They were there for me. I love you guys, you are my team now.
I will recommend you to all my family and friends for sure.
Rude driver who left us stranded in the…
Rude driver who left us stranded in the airport because we were 10 minutes late for the meeting time. This is in spite of the terms and conditions stating that the taxi will wait 1 hour and 10 minutes beyond the arrival time of the flight if you leave the flight number (which we did). Tried to contact customer service for a refund but unable to reach them by phone and the email bounced back. To be avoided.
On time and polite
Friendly and Safe
Not great communication
I used this service because I had a tight timeline between airport and my meeting in The Hague. I was disappointed as they had indicated they would meet me at arrivals. When they did not arrive I called and a rather grumpy person told me to go to Departure Gate 3 - it's OK but a fairly long walk so caused delays and then they were not there yet. The driver was safe and good though.
Airport Transfer from Rotterdam
Taxi was 5 minutes early, driver was friendly and his car was well maintained. I was dropped off at Schiphol on time, without any stress.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








