The staff member Tom in Enfield Sofology was very helpful and supportive for me and my partner who have just moved in together! He answered any questions, told me information I didn’t know! And was gr... See more
Company replied
Location
Switch location232 Great Cambridge Road, EN1 1SQ Enfield, GB
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Welcomed with open arms, not being rushed or someone hawking you to make a purchase. We shopped at the Enfield branch, also visited the other 2 furniture shops adjacent. Went back to sociology ne... See more
Company replied
5 for Sofology Enfield so far.* Imi was brilliant, no pushy sales, just friendly, approachable and knowledgeable. Made choosing our sofa easy with no pressure. Tea and biscuits were a lovely touch.... See more
Company replied
Helping and polite not rushing. Good time good quality. Isit expensive yes. However you pay for what you get so for what your buying its decent price .
Company replied
Company details
- #25 of 90 best companies in Sofa store
- #13 of 51 best companies in Furniture Accessories
- #77 of 397 best companies in Home Furniture Shop
- #58 of 231 best companies in Homewares Shop
- #25 of 112 best companies in Living room shop
- #10 of 24 best companies in Upholstery shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
232 Great Cambridge Road, EN1 1SQ, Enfield, United Kingdom
4.8
Excellent
3K reviews
Asks customers to review
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I found
I found, the staff both in store and on the phone courteous and extremely helpful without being pushy. And I love your furniture!!
16 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Helping and polite not rushing
Helping and polite not rushing.
Good time good quality.
Isit expensive yes. However you pay for what you get so for what your buying its decent price .
10 May 2026
Reply from Sofology - Enfield
Thanks for this fabulous review. We appreciate you sharing it with others!
The staff member Tom in Enfield Sofology was…
The staff member Tom in Enfield Sofology was very helpful and supportive for me and my partner who have just moved in together! He answered any questions, told me information I didn’t know! And was great help. Very thankful and excited for my luxury comfy sofa and foot stools to arrive ☺️
18 May 2026
Unprompted review
Reply from Sofology - Enfield
Thanks for this fabulous review. We appreciate you sharing it with others!
Very professional
Very professional, kind and helpful staff. A issue that I had was sorted out immediately. Thank you so much sofology.
7 May 2026
Reply from Sofology - Enfield
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
The agent was very helpful
The agent was very helpful. the sofa I wanted was not available in the shops. she checked other shops to get me what I wanted.
4 May 2026
Reply from Sofology - Enfield
Thank you for sharing your experience Ms Kombe
Reply from Sofology - Enfield
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great customer service but IT systems…
Great customer service but IT systems poor. Took 3 attempts to place order them had to revert to manual process
5 May 2026
Reply from Sofology - Enfield
Thank you for your honest review David!
Reply from Sofology - Enfield
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Welcomed with open arms
Welcomed with open arms, not being rushed or someone hawking you to make a purchase.
We shopped at the Enfield branch, also visited the other 2 furniture shops adjacent.
Went back to sociology next day and purchased our required sofa with the expert help of Diane.
Not rushed and forced to buy extras.
She explained everything and answered all of our queries.
Great experience.
4 May 2026
Reply from Sofology - Enfield
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Excellent service had at Sofology, Enfield.
Had a great experience with all the staff at Sofology as we had a couple of visits. Diana helped guide us with our final choice. No pushy, hard sell, just helpful and supporting.
3 May 2026
Reply from Sofology - Enfield
Hi there, thank you for your review. Another great review for Diana, we will make sure to pass this on! Have a nice day.
5 for Sofology Enfield so far.* Imi was…
5 for Sofology Enfield so far.* Imi was brilliant, no pushy sales, just friendly, approachable and knowledgeable. Made choosing our sofa easy with no pressure. Tea and biscuits were a lovely touch. Sofa due June, will update after delivery.
30 April 2026
Reply from Sofology - Enfield
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Reply from Sofology - Enfield
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Enfield
Thank you Jane!
Tom at the Enfield store was very…
Tom at the Enfield store was very helpful and knowledgeable he helped me choose my perfect sofa for me and was not at all a pushy salesman
27 April 2026
Reply from Sofology - Enfield
Hi there, thank you for your review. Another great review for Tom, we will make sure to pass this on! Have a nice day.
Good company, would go back again
Staff were pleasant and helped with our needs, were patient with us. Very clean store. Would recommend. Service was really good.
22 April 2026
Reply from Sofology - Enfield
Thanks for this fabulous review. We appreciate you sharing it with others!
No pressure salesperson just gave us…
No pressure salesperson just gave us all the information we wanted.
22 April 2026
Reply from Sofology - Enfield
Hi there, thank you for taking the time to leave a 5-star review!😊
GREAT EXPERIENCE AT SOFOLOGY
FOUND THE STAFF VERY HELPFUL JO HELPED US CHOOSING COLOURING CANT WAIT
1 February 2026
Reply from Sofology - Enfield
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Enfield
Thanks for this fabulous review. We appreciate you sharing it with others!
So far good
So far good, the lady who help us, when we asked her to leave us for 10minutes, so we could make a decision, she did , she was respectful and not pushy, she gave us time to make our decision.
11 April 2026
Reply from Sofology - Enfield
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Staff who served us very friendly and…
Staff who served us very friendly and knowledgeable
11 April 2026
Reply from Sofology - Enfield
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
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