Amazing work - 2 pairs of favourite jeans threadbare and torn on inner thigh, would once have thrown out, now given new life. And a popper fixed and perfectly matched to others on a fleece. Cheaper... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
SOJO is the clothing repairs and alterations platform dedicated to making your clothes work for you.
London, London, London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Once again SOJO did a great job in replacing a skirt waistband that had stretched. It was a favourite garment that can now be worn again. The service was efficient and the turn around time was great.

Reply from SOJO
Quick turnaround and beautifully sewn by Ayle.
Thank you !

Reply from SOJO
Super Quick, super helpful, super nice and an undetectable repair could not ask for more from Jawad at the shop counter at Selfridges!!

Reply from SOJO
Excellent, friendly, top quality service from a gentleman named Jawad. I stopped by in between meetings as my blazer needed a little bit of work. He was able to help me instantly and I was on my way to the next meeting looking dapper thanks to him. Will definitely come back.

Reply from SOJO
Very quick turnaround, 1 day, when I was prepared to wait a week.

Reply from SOJO
Fantastic service as ever. So neat and really quick turn around (under a week including a weekend and I only got the 48hr delivery both ways!)

Reply from SOJO
3 pairs of jeans expertly tailored to fit me, received back within 2 working days. Cannot fault the service or the workmanship. Thankyou so much SOJO team you are all fantastic

Reply from SOJO
Easy, timely, well crafted repair of my jeans. Delighted.

Reply from SOJO

Reply from SOJO
Amazing a very quick turnaround,easy to request on the site exactly what you want them to do to your clothing ! I am extremely impressed with the service from pick up by Royal Mail and item being returned with in a week! I would like to thank Gianni who cared for my item for such a wonderful job ! I’m so pleased with the alterations carried out to my specifications you wouldn’t even know they’d been altered the workmanship is superb ! I would definitely recommend this service very happy customer 😃

Reply from SOJO
Good communication and excellent results.

Reply from SOJO
Have fixed two of my jumpsuits now and it's perfect work and quick! Would definitely recommend to anyone.

Reply from SOJO
Brilliant job. Fast efficient service . Value for money. Saved my favorite coat from the bin!!!
Thanks

Reply from SOJO
From the online ordering process to the customer service and the finished product, I can’t fault Sojo.
I recently placed an order and mentioned that I needed the item returned by a specific date. To my surprise, the team delivered it much faster than expected. Little things like this really make their service stand out. I would highly recommend them to anyone!

Reply from SOJO
I'm so impressed by SOJO as a service. I have a beloved wool coat and the lining was broken and wool wearing thin at the back. I feared it was beyond repair but SOJO communicated so well with me about the best methods to fix it and I'm so happy with the results. The threaded wool has been pulled back through and reinforced, so it'll last many more years, and the lining is brand new. Thank you so much to Inga who looked after it for me, and to Freya and Lucia who communicated so well via email, I'm really grateful!

Reply from SOJO
Exceptional customer service. They went above and beyond to ensure the alteration was correct.

Reply from SOJO
They did a great job altering and repairing two pairs of trousers. Fantastic communication to make sure the job was submitted by me correctly and that the job was done correctly by the tailor. Only one star knocked off because they re-stitched one of the labels inside the waistband, wonky!
Sojo really look after my jeans. I have had a few repairs & the workmanship is always individual and excellent. Thank you for another excellent repair.
Easy, professional, and perfectly executed. Great work
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.