SolaGarden Reviews 607

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting how the lights transform their outdoor spaces and are superior to other brands. The customer service is frequently described as exceptional, with many people appreciating the prompt, professional, and helpful responses from the staff. Reviewers are particularly impressed with the ease of resolving issues and the company's commitment to standing behind their products, often providing quick replacements without hesitation. However, some customers also noted instances where lights stopped working after a period, or arrived with missing parts. A few other people also felt that some products were not as bright as expected or were smaller than imagined, and in rare cases, some items were perceived as cheap or faulty.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the lights as amazing, beautiful,... See more

Quality

Reviewers mention positive feedback about quality, with many praising the products as high standard, durable,... See more

Customer service

Users describe positive interactions with customer service, highlighting the quick, professional, and helpful... See more

Service

Clients share positive opinions on service, consistently describing it as fantastic, professional, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their prompt, courteous, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After informing Paul,of Solar Garden, that some of my lights had the solar panel peeling off. His response was very fast, in one day, and he requested photos which I returned immediately. Again the r... See more

Rated 5 out of 5 stars

Everyone if you are looking to purchase solar lights for your garden, home, pergola, fence or stairs, please support SolaGarden. We have 2 sets of festoon lights. I could not remember when we had... See more

Rated 5 out of 5 stars

We have had two sets of festoon lights for years and love them, I recently purchased an out door sensor light which is bright however It got water in it and stoped working. I contacted management... See more

Rated 5 out of 5 stars

I purchased incorrect lights for my garden. I contacted Paul and explained I had made an error in my order. I asked if I would be able to exchange lights for correct ones. Response was almost immediat... See more


Company details

  1. Homewares Shop

Written by the company

SolaGarden is an Australian solar garden lighting brand trusted by over 130,000 customers nationwide and with 8,000 reviews. We design weatherproof, easy-install solar lights that charge by day and auto-light your garden, deck, pathway or outdoor space at night — no wiring, no electrician, no extra charges on your power bill. They're brighter and more durable than anything else on the market. Every order ships free from our NSW warehouse and comes with a 100-day risk-free trial plus a lifetime replacement guarantee. If they ever break, just email us and we'll replace them for free. We deliver carbon-neutral and put a portion of every sale toward reforestation.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

607 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

You only need to look at my yard and…

You only need to look at my yard and you know that I love the festoon lights. They are so easy to install and with the remote you don’t need to climb ladders to adjust the settings . Not like my old ones. Throughly recommend these lights

20 October 2025
Rated 5 out of 5 stars

Brilliant after sales assistance

Had some of our ground lights stop working so contacted Paul via email he got back to me same day and it was a Saturday didn't expect to hear anything so quick being the weekend only sent it while I was thinking of it as I kept forgetting anywho he askede to check take pic and video of not working ones I couldn't work out how to send video via email as it kept saying to large of file I'm not good at these kinda techno things so he arranged straight away replacements that turned up pronto very good service I sent an email today 22nd October 2025 with a picture of non working ones some had water /moisture showing he kindly asked if I'd do a review well in short you can't fault the response time and very fast replacement these guys leap to stand up to their warranty gotta be the best supplier of these light I recommend their service

4 October 2025
Unprompted review
Rated 1 out of 5 stars

Don't waste your money

Don't waste your money. Solar panel / lights broke after only a few months. Got a replacement solar panel sent out but it still isn't working. Complete waste of $130. I then looked at all the reviews on here and ProductReview.com and every single one says something was faulty and had to get replacement parts sent out. Don't waste your money, time and the hassle. This product is a scam.

17 October 2025
Unprompted review
SolaGarden logo

Reply from SolaGarden

Please send us an email at hi@solagarden.com.au so we can further assist you.

Rated 5 out of 5 stars

lost a mounting pole for the…

I had lost a mounting pole for the solar panel and SolaGarden promptly answered my request and sent a replacement at no cost (even though I had lost it).
Been so happy with the product - quality always shines through.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

High quality solar lights that really give the garden a lift. The lights are durable and reliable. Great value for money. Excellent customer service by Paul. Fast delivery.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

My solar lights stopped working and no…

My solar lights stopped working and no matter what I tried I couldn’t get them glowing again. Once I contacted the company I was sent a replacement. Once again with my 3 sets of sola garden lights my garden is magical at night. Love these lights and the company back their products

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

We love our festoon and ground garden solar lights - they look fabulous. However, a few of our garden solar lights stopped working so I reached out to SolaGarden, and within no time, they were replaced. Customer service was outstanding! Thank you. Highly recommend.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Shining bright for hours

These are the best lights I’ve ever bought! They look amazing around my garden. A good quality product that stay lit up well into the night. Great value, and a very efficient company. Highly recommend and you won’t be disappointed.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Really happy with the lights……

Really happy with the lights…. Now I just need someone to hang them for me.
I love that I can charge the panel with usb and love that I can program them to turn off after 3 hours.

17 September 2025
Rated 4 out of 5 stars

Chinese made. Last a couple of years. They do replace.

I have had a set of 12 garden lights for 2 years. These ones come with lifetime warranty which is great because they aren’t any more likely to last than the ones you buy from Bunnings. I contacted the company when I only had one light still working. They immediately organised a full replacement set to be shipped no questions asked. They should’ve asked questions because they just organised the shipping straight to the address from 2 years ago. I’ve spent the past couple of weeks trying to sort out the redelivery via Australia Post. The parcel came from a drop shipping company called Union lucky returns. If you do need to organise a replacement they will work quickly on this but if you have changes to your shipping address make sure you specify that at very first contact with them. The lights are pretty while they last.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

How refreshing to deal with a company…

How refreshing to deal with a company that is happy to replace something without putting you through the 3rd degree.. Paul was amazing to deal with & is sending me out my replacement light .. well done Solar garden lights .

21 September 2025
Unprompted review

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