Solara London

Do not use this company, they are an absolute SCAM.
Rather than a refund I was advised to send the revolting dress to a Charity Shop. Avoid at all cost.

I wish I had read the previous reviews which I completely agree with. Unless you scroll down to the returns policy you don’t realise you need to return the poor quality items back to China

DO NOT ORDER FROM THIS COMPANY, it is a complete SCAM. Dresses nothing like the photos, horrible material, horrible style, cheap and nasty. So far I have not been able to get a refund, I am £50 out of pocket. They should be taken off the internet. I am so disappointed.

The clothes are absolute rubbish. Horrible material and nothing like the photos on their website. Avoid at all costs because it is impossible to get a refund unless you pay for tracked postage back to China. Also won't refund if you had a discount.

If there was a minus 1 it would have been more truthful. I only wish I had seen this post before I ordered. I ordered one blouse and at the bottom of the ordering it showed the same blouse with a reduced figure that I presumed I was getting a discount, I clicked on it went immediately. I immediately emailed to say it was a mistake and was told it couldn’t be done.
When these arrived I wanted a size 10 and got a massive sizes. They told me to post them back and I got a Chinese address and that they would give me 10% back. They’d already taken the costs from my card. I’d rather give them to the Charity shop than waste more money sending them the back to China.

ZERO STARS but it is not an option.
My 83 year old mother ordered a blouse from this disgusting company, she ordered 2 by mistake, contacted them immediately, but told she could not cancel the second blouse.
Arrived, absolutely rubbish, looks like the label had been cut out, HUGE when it was supposed to be a size 10.
Asked for refund, only to be told the company is NOT in London but in China, so she would have to cover the costs.
DROPSHIPPING COMPANY TO BE AVOIDED AT ALL COSTS

It’s not even worth one star. Tacky viscose product, with poor neck stitching. Not only are the company palming customers off with cheap designs that look nothing like the images on the website, but the returns policy is prohibitive. AVOID THIS COMPANY LIKE THE PLAGUE!

AVOID AVOID AVOID AT ALL COSTS- My mother purchase a dress for a wedding, based on commentary indicated great quality ordered same. Received nothing like which described, rubbish faaris and finishing. Not worth £1.00. Emailed the company no response. Trading Standards and FCA to be notified

Absolutely rubbish. Avoid at all costs. As others, thought I was buying from London but they tell me I’ve got to return items to China. The dresses are made of awful material and are terrible quality too.

Pants,Don’t,Don’t order anything from Solara,they take your money false pretences,
It won’t happen again, BE WARNED.

I would give this company 0 stars if it was possible. I agree with all the other reviews. I thought l was buying from a company in London not a warehouse in China. The goods are rubbish cheap horrible fabric. It would cost more to return them to China than the £90 l paid.
Absolute scam, l will be very wary in future of purchasing from an unknown company on line.

Totally agree with previous reviews, do raise a Dispute through your credit card, who in my case were brilliant and resolved the issue in less than 24 hours and gave a full refund - send screenshot of these reviews as further evidence.

Items oversized, poor quality material, no laundry instructions or labels. Came from China. Feel I have been scammed

I have just received my order and to say that I’m dissatisfied is an understatement. The material in the items seems very cheap and manmade when the shirt is described as linen/ cotton and there are no labels in the clothes to verify that. The pattern on the dress is different from the picture. The quality is worse than those found in a cheap market. The fact that I have to return the items to China is definitely a learning experience for me as I will NOT purchase from these online sellers again.

Avoid! The photos on the website are not what you receive. They provide a cheap copy - material is awful. There is no returns label. Don’t believe anything on this website. I would give it no stars.

They remove any comments on their site on Facebook. All are negative. Please avoid. Money in too short supply to buy rubbish

I would like to put 0 stars.
The size of the dresses did not match what was on the website.
The dresses had small labels saying 100% cotton when they were clearly a synthetic fabric.
The promised 30 day return policy is incorrect- I was actively discouraged from returning the dresses to China (I didn't know they were coming from a factory in China- the original advertisement said it was a family firm closing down).
The website constantly says "hurry, only 4 left" for each product which cannot be true as I had received dresses so there should be fewer.
The people running this company pretend to have good customer service but actually lie on their website about sizes, stock and where their items are coming from. This company doesn't care about taking money from decent, hard-working people for clothes which don't fit and do not honour their 30 day full refund claim.
Do not waste your money.