The people at the company responded quickly to my questions, gave me good advice and was helpful in choosing the right product. The product already arrived and seems of high quality. Currently I have... See more
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Review summary
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The order process went smoothly even after we changed our minds on the model we wanted. The staff at Solenco were very friendly and helpful assisting us to make the additional payment. The unit was di... See more
I purchased the Arete 2 and have never been happier. Energy consumption is very low and it is easy to empty. Being a Smart device it has afforded the ability to pre-program a schedule and runs perfect... See more
I bought the Solenco 5L Low Energy Dehumidifier for my husband after a particularly rainy season turned his office into something between a sauna and a swamp. It got so humid that even important doc... See more
Company details
Written by the company
Solenco is a leading provider of award-winning home air treatment solutions, dedicated to enhancing indoor air quality and promoting healthier living environments. Our extensive product range includes top-quality dehumidifiers, air purifiers, evaporative coolers, robot vacuum cleaners, and fans, all designed to meet the diverse needs of our customers in the UK and South Africa. At Solenco, we are committed to sustainability and energy efficiency. Our products are designed to be eco-friendly and cost-effective, providing value to our customers while minimizing environmental impact. We also offer free shipping throughout South Africa and have over 20 years of experience in the industry, ensuring reliable after-sales support. Experience the benefits of improved air quality and home comfort with Solenco's innovative solutions. Visit our website to explore our full range of products and find the perfect fit for your needs.
Contact info
South Africa
- solencostore.com
4.8
Excellent
614 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
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Damaged box and filters
I received my order and the box and filters were squashed.
I took a picture and sent the picture to the what's app number.
I was contacted by Solenco and a new box of filters were delivered to my door.
Thank you for excellent service.
27 November 2025
Excellent online service
Excellent online service, excellent and user friendly
Products.
2 December 2025
Very happy with this fan
Very happy with this fan, at this price. The fan is more powerful thank I thought it would be, and the night light is very useful for my daughter. Love it!
17 November 2025
I am extremely impressed with Solenco…
I am extremely impressed with Solenco all around! They respond to queries quickly and the staff is very knowlegeable. The website is very user friendly and delivery extremely quick.
What a pleasure to use the Solenco website and do business with them.
And on top of everything else their products are of great quality and durable! I have not have any problems with Solenco products.
Cannot reccommend Solenco enough!!
27 November 2025
Service and product satisfaction
The product, an air purifier, works very well. When I ordered it the receptionist was friendly and the next day it wat delivered to my home.
13 November 2025
Excellent client service
I ordered the product and 3 days later I received my order! This is a Christmas present for my married children, so the product has not been opened yet. Thank you
21 November 2025
Service was great
Service was great
Still testing the fan but it seems great so far
20 November 2025
My dehumidifier was very promptly and…
My dehumidifier was very promptly and efficiently dispatched and received in good order.
7 November 2025
Easy to order
Easy to order ! Kept updated from the time I placed my order, until the time it arrived.
Fantastic service !
19 November 2025
What you see is what you get
17 November 2025
Very pleased with Solenco…
My order arrived the day after I ordered! This order was problem-free from start to end. Great customer service.
5 November 2025
Reply from Solenco
Hi Mark,
Thank you for bringing this to our attention. I’m really sorry that your request for a corrected invoice slipped through the cracks, that’s not the experience we aim to provide.
We’ve picked it up now and are addressing it as a priority. You will receive your corrected invoice shortly.
If there’s anything else you need in the meantime, please feel free to reach out directly and we’ll be happy to assist.
Kind regards,
The Solenco Team
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