Soopapets Reviews 40

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and suitability for dogs with various health issues, including allergies, kidney disease, IBD, and sensitive stomachs. Many appreciate the natural ingredients and the fact that even picky eaters enjoy these treats. However, some customers have noted inconsistencies in product quality, specifically mentioning that certain batches of treats, like the banana and pumpkin sticks, can be too hard for senior dogs despite being advertised as suitable. While these customers acknowledge that good batches are brilliant, the occasional hardness is a concern.

What people talk about most

Product

People report positive experiences with product quality. Many customers praise the treats for being suitable... See more

Quality

Consumers find the quality of the products to be positive. Many reviewers praise the use of only the best... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been buying Soopa Coconut Dog Chews for our little toy poodle Milo for over a year and a half now, and he still gets just as excited for them as he did the first time. He absolutely love... See more

Company replied

Rated 5 out of 5 stars

These products really suit our rescue dog who, as well as being “senior”, came to us with IBD, so we have to be careful what he eats. He loves the small treats and loves the occasional chew. So ple... See more

Rated 5 out of 5 stars

Our poor pooch is suffering with Polycystic kidney Disease and we required to change his treats. After numerous attempts we manage to find him the perfect treats that won’t affect or make his conditio... See more

Company replied

Rated 5 out of 5 stars

Great to have a choice of tasty treats and chews for a dog recently diagnosed with stage 2 kidney disease. Don't think there is a purchase amount though that gives free delivery.

Company replied


Company details

  1. Pet shop
  2. Animal feed shop
  3. Pet Care Store

Written by the company

Soopa Pets is a small, family-run Irish brand on a big mission: to make dog treats that are every bit as healthy as they are tasty. Founded in 2013 by Barbara Hanly, Soopa began after years of seeing how additives and fillers in conventional treats were affecting the dogs she groomed. She wanted something better. Simple, plant-powered treats that dogs adore and owners can trust. Today, Soopa creates 100% plant-based, grain-free treats packed with superfoods. From vibrant dental sticks to training bites and naturally air-dried chews, every recipe is made with fruit and veg like pumpkin, coconut, kale, and sweet potato. No hidden nasties, no meat, no GMOs, just wholesome ingredients chosen for their natural vitamins and benefits. We’re proudly Irish but loved worldwide, with our “rainbow of flavours” now enjoyed by dogs across Europe, the USA, and beyond. Sustainability matters to us too, so our packaging is recyclable and our ingredients are sourced with care. Whether you’ve got a puppy, senior, or a dog with special dietary needs, Soopa offers a treat for every wagging tail. Healthy, hypoallergenic, and irresistibly tasty


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

40 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Soopa dental treats

Delivered quickly,well wrapped . Our dog has health issues,so these soopa chews are easy for her to eat. She seems to enjoy them.

28 April 2026
Rated 3 out of 5 stars

3 stars due to the very small bags of…

3 stars due to the very small bags of treats. These could be much bigger bags and scale the price accordingly.
Otherwise my dogs loves these and they are nice and small and don't put them off their dinner.

27 April 2026
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Reply from Soopapets

Hello Julie,

Thank you for taking the time to leave a review!

We’re really pleased to hear your dogs are enjoying the treats. We also appreciate your feedback regarding the product size and pricing - I will make sure this is shared with our team :)

Wishing you a Soopa Day 🐾

Rated 5 out of 5 stars

Milo gives 10/10

We’ve been buying Soopa Coconut Dog Chews for our little toy poodle Milo for over a year and a half now, and he still gets just as excited for them as he did the first time. He absolutely loves them and has genuinely never refused one once!

Milo has allergies, so finding treats that work alongside his strict diet has always been difficult, but these have been perfect for him and have helped keep his allergies at bay. Before discovering Soopa, he would often take treats away and guard them for later, but with these he eats them straight away every single time.

One of the things we love most is how easy they are to break into smaller pieces, which is ideal for a tiny toy poodle like Milo. Although, knowing him, he’d happily try to tackle the bigger pieces too!

They’re also very reasonably priced, especially considering the quality, and the customer service has been fantastic. We once had an issue with an order and it was resolved instantly with no hassle at all.

We would highly recommend Soopa Coconut Dog Chews to any dog owner — and we genuinely hope they never discontinue them!

10 May 2026
Unprompted review
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Reply from Soopapets

Thank you so much for your amazing review - we really appreciate the love and support.

Wishing you a Soopa day! 🐾

Rated 5 out of 5 stars

Great customer service

Great customer service, fast shipping and delicious treats! My dog loves them ❤️

24 April 2026
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Reply from Soopapets

Thank you so much for your amazing review - we really appreciate the love and support.

Wishing you a Soopa day! 🐾

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, easy to order and a good choice for Bertie with his kidney problem.

28 April 2026
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Reply from Soopapets

Thank you so much for your amazing review - we really appreciate the love and support.

Wishing you a Soopa day! 🐾

Rated 5 out of 5 stars

Can't get enough

My dog is coming up to 15 and is becoming very picky. Discovered these by accident and he can't get enough.

24 April 2026
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Reply from Soopapets

Thank you so much for your amazing review - we really appreciate the love and support.

Wishing you a Soopa day! 🐾

Rated 5 out of 5 stars

My dog recently moved to a…

My dog recently moved to a hypoallergenic diet, and we needed to find suitable treats. That’s when we came across Soopapets, and they ticked all the boxes for us.
She absolutely loves them, even though she’s usually a picky eater! These fruit and veg treats keep her coming back for more.
I’d highly recommend them for any dog.
Thank you 🐶

30 April 2026
Unprompted review
Soopapets logo

Reply from Soopapets

Thank you so much for your amazing review - we really appreciate the love and support.

Wishing you a Soopa day! 🐾

Rated 5 out of 5 stars

Great healthy treats

Great healthy treats, understanding when had to cancel order due to loss of our dog

26 March 2026
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Reply from Soopapets

Thank you so much for your amazing review - we really appreciate the love and support.

Wishing you a Soopa day! 🐾

Rated 5 out of 5 stars

Great to have a choice of tasty treats…

Great to have a choice of tasty treats and chews for a dog recently diagnosed with stage 2 kidney disease.

Don't think there is a purchase amount though that gives free delivery.

30 March 2026
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Reply from Soopapets

Thank you so much for your amazing review - we really appreciate the love and support.

Wishing you a Soopa day! 🐾

Rated 5 out of 5 stars

Great treats 🙌 from such a wonderful…

Great treats 🙌 from such a wonderful company! Only the best ingredients used to create a delicious selection of fantastic treats!!

23 February 2026
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Reply from Soopapets

Thank you so much for your amazing review - we really appreciate the love and support.

Wishing you a Soopa day! 🐾

Rated 5 out of 5 stars

Natural and delicious

My pets don’t eat other treats, only SoopaPets

29 January 2026
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Reply from Soopapets

Thank you so much for your amazing review - we really appreciate the love and support.

Wishing you a Soopa day! 🐾

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good offers. Its so hatd to get kidney friendly treats my dog loves a chew stick so when I came across this site I was delighted....so is my dog.

29 January 2026
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Reply from Soopapets

Thank you so much for your amazing review - we really appreciate the love and support.

Wishing you a Soopa day! 🐾

Rated 5 out of 5 stars

Great dog treats

Order received quickly
Well packaged
Great dog treats. My dog loves them, and they don't affect her sensitive stomach

26 January 2026
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Reply from Soopapets

Thank you so much for your amazing review - we really appreciate the love and support.

Wishing you a Soopa day! 🐾

Rated 5 out of 5 stars

Fantastic website

Fantastic website - really easy to use, and ordering my dogs treats is always straightforward. The information about which treats support different health issues is especially helpful. I order the same treats regularly for my dog, and it would be great if they introduce a reward system for repeat customers.

5 January 2026
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Reply from Soopapets

Thank you so much for your kind review! We’re delighted to hear you find our website easy to use and the health information helpful.

We also really appreciate your suggestion about a rewards system and will be sure to share this with our team.

Thanks again for your continued support 🐾

Rated 4 out of 5 stars

Good guidance and information

Good guidance and information on their website could have more choice for dogs with kidney disease

5 January 2026
Soopapets logo

Reply from Soopapets

Thank you for your review and for taking the time to share your feedback. We’re really glad you found the guidance and information on our website helpful.

We appreciate your comment regarding choice for dogs with kidney disease. This is an area we know is important to many pet parents, and feedback like yours is valuable as we continue to review and develop our range and resources.

Thank you again for sharing your thoughts with us - wishing you a Soopa day! 🐶💚

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