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Soulsent Reviews 127

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TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product, noting that it consistently matches its description and is of excellent quality. Many people also highlight the efficient delivery service, mentioning prompt shipping and good packaging. The ordering process is often described as easy and straightforward, contributing to a positive overall user experience. However, some customers also noted issues with the product's sizing, finding bracelets too large for smaller wrists and lacking adjustment options. A few other people also felt that the quality of the product was not as expected, with issues like paint peeling or magnets failing after a short period. Additionally, some reviewers were not happy with errors found on accompanying message cards.

What people talk about most

Product

People report positive experiences with product. Customers are generally satisfied with the quality and... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the fast and... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the good quality of the products, with... See more

Order

Reviewers highlight positive aspects of the ordering process, consistently describing it as easy, quick, and... See more

User experience

Users describe positive interactions with the user experience. Many customers found the ordering process very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was a little unsure about buying this product. 1: I didnt know if the website was legitimate?. Was i being scammed? 2: i wasnt confident the product would as nice as it looked on line? Let me r... See more

Rated 5 out of 5 stars

This bracelet is exactly as described and I can't wait to give it to my grandson. The delivery time was quick with notifications regularly and packaging was great. So very happy with this order. Th... See more

Rated 5 out of 5 stars

Great delivery service and I love the subscription written inside. Words that have meaning when one is down. I couldn't work out how to undo the bracelet but worked it work! Bracelet could've been a... See more

Rated 5 out of 5 stars

I had a great experience with Soulsent. Communication was excellent, delivery was very quick, and the product quality is exactly as described. Everything went smoothly from start to finish. I’ll defin... See more

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

127 reviews

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Rated 2 out of 5 stars

Error ridden sentiment card

Ordered two “my son” bracelets for my sons after what has been a difficult year. When bracelets arrived, bracelet was nice, however the card that came with it with the special message written on it was full of errors. Sentences were squished together with no spacing between words leaving it a jumbled mess. Contacted soul sent who apologised and said it was part of their current production. I asked for replacement cards to be sent which has been denied and I was offered the excuse that this was their current production so that’s how they’re coming. I asked to get a refund and I was informed that I’d have to send it back to them to Florida USA when I’m in Australia. Postage would be at my expense which would take half of my refund. Really unimpressed with their customer service.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Great delivery service and I love the…

Great delivery service and I love the subscription written inside. Words that have meaning when one is down. I couldn't work out how to undo the bracelet but worked it work! Bracelet could've been a little bigger for those with bigger wrists.

26 October 2025
Unprompted review
Rated 5 out of 5 stars

To easy

What to buy your older son or daughter is hard but words of encouragement and love are a priceless that's why I purchased this product thank you

7 September 2025
Unprompted review
Rated 5 out of 5 stars

Great quality and exactly as described

This bracelet is exactly as described and I can't wait to give it to my grandson.
The delivery time was quick with notifications regularly and packaging was great.
So very happy with this order. Thinking about getting one for my son

6 October 2025
Unprompted review

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