Soulsent Reviews 127

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product, noting that it consistently matches its description and is of excellent quality. Many people also highlight the efficient delivery service, mentioning prompt shipping and good packaging. The ordering process is often described as easy and straightforward, contributing to a positive overall user experience. However, some customers also noted issues with the product's sizing, finding bracelets too large for smaller wrists and lacking adjustment options. A few other people also felt that the quality of the product was not as expected, with issues like paint peeling or magnets failing after a short period. Additionally, some reviewers were not happy with errors found on accompanying message cards.

What people talk about most

Product

People report positive experiences with product. Customers are generally satisfied with the quality and... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the fast and... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the good quality of the products, with... See more

Order

Reviewers highlight positive aspects of the ordering process, consistently describing it as easy, quick, and... See more

User experience

Users describe positive interactions with the user experience. Many customers found the ordering process very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was a little unsure about buying this product. 1: I didnt know if the website was legitimate?. Was i being scammed? 2: i wasnt confident the product would as nice as it looked on line? Let me r... See more

Rated 5 out of 5 stars

This bracelet is exactly as described and I can't wait to give it to my grandson. The delivery time was quick with notifications regularly and packaging was great. So very happy with this order. Th... See more

Rated 5 out of 5 stars

Great delivery service and I love the subscription written inside. Words that have meaning when one is down. I couldn't work out how to undo the bracelet but worked it work! Bracelet could've been a... See more

Rated 5 out of 5 stars

I had a great experience with Soulsent. Communication was excellent, delivery was very quick, and the product quality is exactly as described. Everything went smoothly from start to finish. I’ll defin... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

127 reviews

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Rated 5 out of 5 stars

I personally love this gift for my son

I personally love this gift for my son
I don’t know if he extremely interested in it atm
But I needed to give this to him as I feel deeply for him and what he been through
This gift is a reminder to him if ever I go or he goes somewhere
Thank you so much and delivery was great timing 😃😃

1 October 2025
Unprompted review
Rated 4 out of 5 stars

I was really pleased with service

I was really pleased with service with ordering the bracelet's. they arrived promptly.
The only issue we have with them is they are a bit big for skinny wrists so would be helpful to have a length adjustment for them

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Quality Product

I had a great experience with Soulsent. Communication was excellent, delivery was very quick, and the product quality is exactly as described. Everything went smoothly from start to finish. I’ll definitely be ordering again and highly recommend them!

13 September 2025
Unprompted review

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