I do not hesitate putting the device on. I generally will will use the lowest setting. I am adjusting to back ground sound. At this time, I sometimes have a hard time when having a conversation. I kno... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Soundbright offers advanced FDA-registered digital hearing aids starting at $99 — no prescription needed, no audiologist appointment required. Every order comes with a 45-day money-back guarantee. If it's not right for you, send it back for a full refund. The reviews below will tell you the rest.
Written by the company
2000 S Colorado Blvd Suite T1-7300, 80222, Denver, United States
Replied to 47% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was browsing on this site and was checking the checkout page for after pay or shop. and i accidently hit the purchase now button. When i tried to get help no one answered the phone and their was no voice mail. I have since then notified my banking institution.
I look forward in wearing them! They are lightweight, comfortable, and the noise cancellation is the best! No Doctor, no fuss! Just download the app and you are connected it’s that simple!

Reply from Soundbright
I love my new hearing aids! They are very comfortable and the battery lasts all day long and more. I have to remind myself to take my hearing aids out as they are so comfortable, I forget I have them on. My husband says he thinks I can hear better than him now and he has exceptional hearing!

Reply from Soundbright
Smaller aid fits better in the ear better than over the ear aids.
I'm so pleased that I ordered the Discovery set of hearing aids, I wanted to have a BTE set in case my phonak hearing aids went bad, and wouldn't you know it, one aid broke and boy was I so happy. I switch them every other week to keep fully charged. I also have the Mini, that was also good but not like the Discovery set, thanks

Reply from Soundbright
Knew these would be great as soon as I put them in. Crisp, clear sound. Unfortunately, my ear canals small so they stick out a little more than I would like. I don't wear them out anywhere, but they are terrific when I'm watching TV or on the computer. Really glad I bought them!

Reply from Soundbright
I am very happy with my purchase of the Soundbright Mini's. They work well, are good quality and a great price.

Reply from Soundbright
Good contact and communication. Prompt texting. Positive response all the way around.
Over six months I bought on line and tried four others in the same price range. Soundbright was the standout for clarity and ease of adjusment in both quiet and noisy surroundings.

Reply from Soundbright
They have worked as I wanted them from the day I first placed them in my ears. It took about 2 days to get comfortable with them. I have set them up using Bluetooth once and rechecked and found no change. I usually put them in by nine AM and take them out around midnight.

Reply from Soundbright
Have had these hearing aids approximately 3 weeks.
Very comfortable and now I am able to hear clearly in church. TV hearing is great too. Happy that it is so easy to adjust volume on phone app. Reasonable price.
Planning to keep after the trial period.

Reply from Soundbright
Order was delivered quick!
Hearing aids working good.
Like the Bluetooth setup.

Reply from Soundbright
Ordering was very easy. The hearing aids came quickly in the mail. Very easy to set up and they are awesome!!! I hear as good if not better than the $3000 hearing aids I use to have. I am a very satisfied customer!!!

Reply from Soundbright
I just bought two Minis and either don't work or quit working. I need someone to please call me regarding both of these damn things. 989-751-4404
I tried the $97 dollar pair that had no bluetooth. They had a lot of whitenoise. I tried the Discovery pair. They were good, but I wanted better. The Horizon Pair is fantastic. Easy app to adjust to your environment. They fit great and have a very long battery life. I highly recommend the Horizon pair.

Reply from Soundbright
Hearing aids worked right out of the box and easy to maintain. Took a little getting used to because I've never had aids before. My only complaint is customer support as I had a few questions on buds to use and nobody got back to me. That's why the 4 instead of 5. Other than that they're pretty good.

Reply from Soundbright
Everything was explained well and happened that way.
My husband received his Discovery hearing aids on Monday, they are great! The problem we are having is, we can’t get in contact with customer service to ask any questions about the phone app.
It’s been three days and customer service does not answer our calls.
Please give us a call back please!
the hearing aids where here in a very short time. And was very easy to put in. I had very little trouble putting them into my ear. I am very glad that I can hear again.

Reply from Soundbright
Even though the hearing aids did not work for me I was satisfied with their prompt response and return policy.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.