I do not hesitate putting the device on. I generally will will use the lowest setting. I am adjusting to back ground sound. At this time, I sometimes have a hard time when having a conversation. I kno... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Need to better Operate between programs. Sound quality pretty good. Probably better with feature manipulation. Problem: seems not to hear phone calls or respond to callers. Is there an.app?
Company replied
When my Soundbright aids arrived I took out the aids I 'd been using about a month and put in the Soundbright minis. The difference was night and day! The background noise which had been present was... See more
Company replied
I bought the Horizon hearing aids, after trying several other brands of self help hearing aids. These are by far the best I’ve used. The fit is comfortable and discrete. They provide clear, articulat... See more
Company replied
Company details
Written by the company
Soundbright offers advanced FDA-registered digital hearing aids starting at $99 — no prescription needed, no audiologist appointment required. Every order comes with a 45-day money-back guarantee. If it's not right for you, send it back for a full refund. The reviews below will tell you the rest.
Our Promise to You
Written by the company
- 45-Day Money-Back Guarantee
- Not satisfied? Send it back within 45 days for a full refund. No hoops, no hassle.
- Real Speech Clarity at Every Price
- Every Soundbright device is FDA-registered and built to help you hear conversations clearly again — not just make things louder.
- Start Small, Upgrade Anytime
- Try the Mini at $99. If you decide you want more features down the road, upgrade to Discovery or Horizon Pro — and what you already paid comes with you.
Contact info
2000 S Colorado Blvd Suite T1-7300, 80222, Denver, United States
- (855) 625-4327
- info@soundbright.com
- soundbright.com
Better Hearing Made Simple
4.2
Great
203 reviews
Replied to 47% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product, nice work
So far this is a great product. I enjoy being able to customize the sound properties through the SoundBright app. Keep up the good work.
2 April 2026
Unprompted review
Reply from Soundbright
Thank you David! We love hearing that you're getting the most out of the SoundBright app and customizing it to fit your needs perfectly.
Excellant hearing aids and follow-up.
I'm very much impressed with the Soundbright hearing aids and after sale follow-up program. Their emails offer all kinds of helpful suggestions concerning adapting to, handling, and care of their excellant hearing aids.
2 April 2026
Unprompted review
Reply from Soundbright
Thank you for the kind words Bruce! We're so happy to hear that both the Soundbright hearing aids and our follow-up program have made a difference for you. We truly appreciate you!
These are the first hearing aides I…
These are the first hearing aides I have ever had and the experience has been very good. Easy to use and recharge, small and simple to operate. I love the kit of extras domes and cleaning supplies too.
9 March 2026
Unprompted review
Reply from Soundbright
Thank you for sharing your experience, Teresa. We're so glad your first hearing aid journey has been a great one — easy to use, easy to recharge, and everything you need right in the kit. That truly means the world to us!
I was shocked!
These work better than my prescription hearing aids did! I have already started recommending them to people!
27 March 2026
Unprompted review
Reply from Soundbright
Thanks for recommending us Cindy! We are so glad these are working well for you.
The Aids performed really well-- Sounds…
The Aids performed really well-- Sounds were good and I could understand folks and here the TV at a low volume--Some sounds at a large function are confusing because I hear everything at once-- but probably I need to get use to the many sounds
27 March 2026
Unprompted review
Reply from Soundbright
Thank you for sharing John! It's great to hear sounds are coming through clearly and you can follow conversations and the TV. Large, noisy environments can feel overwhelming at first, but that's completely normal — it just takes some time to adjust. You're on the right track!
Happy hearing
They fit easily in your ears. They were very easy to set. I hear just great with them.
12 March 2026
Unprompted review
Reply from Soundbright
Thank you, Norris! So glad they're comfortable and working well for you. Enjoy the clearer hearing!
My experience with Soundbright …Discovery over the counter hearing aid
My experience with Soundbright discovery is that it’s an incredible product very effective in meeting my needs specifically concerning mild hearing loss and extreme tinnitus. I’ve had the hearing aid for approximately a month now and I have grown to love every minute of every day that I’ve been able to use them. They have really helped tremendously with my situation. Soundbright is a very viable option for those that are looking for devices with mild to moderate hearing loss and tinnitus the technology that they’re using have been implemented in such a very crucial way to meeting the needs of those who are looking for economical options comparable to the high-end community.
18 March 2026
Unprompted review
Reply from Soundbright
Thank you for sharing your experience, Lewis! It means a lot to hear how much the Discovery has helped with both your hearing and tinnitus. We're glad we could be a great option for you.
finally I bought a sound Bright…
I purchased a NUMBER of different hearing aids from a NUMBER of companies they were insufficient
Finally I ordered the "Sound bright Discovery"
At the age of 72 yrs I'm retired Along with being old
I was a Pro audio engineer "Sound mixer" for 42 yrs My career was primarily Live shows because volume was @ SPL "Sound Pressure Levels" @ 120db (more often than not) @ 130db that kind of volume can cause permanent hearing loss often in just a matter of a few minutes I did this for decades hearing loss was copiously in the loss of " intelligibility coherence " It's the lack of understanding what's being said
Lastly: my hearing has vastly improved !
Well Done Sound Bright
thanks lots & lots
Rex H
6 March 2026
Unprompted review
Reply from Soundbright
Rex, 42 years in live shows — what an incredible career! We're so happy the Discovery is helping restore that clarity for you. Thank you for trusting us.
First week experience pretty.goodId
Need to better Operate between programs. Sound quality pretty good. Probably better with feature manipulation. Problem: seems not to hear phone calls or respond to callers. Is there an.app?
11 March 2026
Unprompted review
Reply from Soundbright
Donald, thank you for the honest review — we truly appreciate it. We're going to reach out to you directly today to see how we can help. Talk soon.
— The Soundbright Team
Good buy
It's small, fits in the ear well, and had more volume than I need. Only have to charge the case up every 2 weeks. It's great.
10 March 2026
Unprompted review
Reply from Soundbright
Thanks, Larry! Glad the size, volume, and battery life are all hitting the mark for you.
Very good product
These hearing aids work great. I bought the mini and they are just the right size. The sound is great and they are easy to use
10 March 2026
Unprompted review
Reply from Soundbright
Thank you, Cher! Happy to hear the Mini is the perfect fit. Enjoy!
Since I flushed my first hearing aid…
Since I flushed my first hearing aid down the toilet, I needed fast del on second set. They were hear fast thank you
5 March 2026
Unprompted review
Reply from Soundbright
Oh no! Glad we could get the replacement to you quickly, Richard. Here's to keeping this pair safe!
I got the best on-line information
I got the best on-line information. I had been looking for a hearing device for awhile. This is it.
25 January 2026
Unprompted review
Reply from Soundbright
Thank you, Virginia! We're glad the research paid off and you found the right fit.
Wonderful and well designed…
What a wonderful and well designed quality hearing aid. I am 87 yrs old and have limited hearing loss. This hearing aid comes at the right time. Thank you very much for replacing what I can't hear with new updated sounds
and at a price and elderly man can afford.
1 March 2026
Unprompted review
Reply from Soundbright
Hi Mary — thank you for the kind words. We're really glad the timing worked out and that you're hearing things clearly again. That's what we're here for.
— Ricardo, Soundbright
Love my hearing aids
Love my hearing aids. I recommend to a friend to needed them. The quote from Dr was thousands. She purchased a pair waiting for them to come in. I can actually hear. I heard a baby in the balcony at church Sunday, was not crying but making noises. Ask my husband if he heard her. He didn’t. Amazing sound. Thank you.!!
2 March 2026
Unprompted review
Reply from Soundbright
Hi Shirley — hearing a baby in the balcony that your husband couldn't even hear? That's the kind of moment we love to hear about. Thanks for recommending us to your friend, and glad you're back to catching all those little sounds.
— Ricardo, Soundbright
I was a little skeptical at first
I was a little skeptical at first. But when I decided to get them it was well worth the wait. I wish I would have done it sooner. They fit great, And for the first time in a while I can actually hear. They have amazing sound quality.
5 March 2026
Unprompted review
Reply from Soundbright
Hi Randall — "wish I would have done it sooner" is something we hear a lot. Glad you finally took the step and they're working well for you. Thanks for the review.
— Ricardo, Soundbright
Great shipping and a great product
Great shipping and a great product. Would highly recommend. Oh, great price.
11 February 2026
Unprompted review
Reply from Soundbright
Hi Franz— fast shipping, good product, fair price. That's the goal. Thanks for the review.
— Ricardo, Soundbright
I still get a little sound like being…
I still get a little sound like being in a can. Echo.
24 February 2026
Unprompted review
Reply from Soundbright
Hi Vern — sorry you're getting that echo sound. That's not something you should be hearing. Email me at ricardo@soundbright.com and we can troubleshoot it together or get you a replacement if we need to.
— Ricardo, Soundbright
"Loud and Clear"
"Loud and Clear" That has been my experience with Soundbright hearing aids since I received them on the 27th of last february.
27 February 2026
Unprompted review
Reply from Soundbright
Hi Juan — "Loud and Clear" says it all. Glad they're working well for you. Thanks for the review.
— Ricardo, Soundbright
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.