Southend Smart Repairs Reviews 

32
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

My first impression was professionalism. I was totally reassured and felt my vehicle was in good hands, The team were friendly and my vehicle repair?…..Wow! You’d never know there had been any da... See more

Rated 5 out of 5 stars

These guys are superb. Knowledgeable, nice to work with, really professional. I had only previously had my Lexus repaired by Lexus itself but this repair was at least as good and twice as fast and eff... See more

Rated 5 out of 5 stars

Great customer service. They did an amazing job respraying the whole side of my large SUV. Unbelievable paint match. Large dents and deep scratches totally dissappeared. Looks like a brand new car. Ex... See more

Rated 5 out of 5 stars

My Duster had scrapes on both front corners of the bumper, (bad judgement when driving ). The Smart repair dept repaired and repainted both perfectly in just over a day, loan car supplied for this per... See more

Company replied

Company details

  1. Car Body Shop
  2. also in
  3. Car Restoration Service
  4. Vehicle Dent Removal Service
  5. Vehicle Inspection
  6. Vehicle Repair
  7. Vehicle repair shop

Information provided by various external sources

Specialising in all kinds of car body & collision repairs, in the Essex Region. Including bumper scuffs, scratches & dents. 30+ years experience & state-of-the-art spray booth. Based in Southend-on-Sea


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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4.7

All reviews

(32)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Duster scrapes

My Duster had scrapes on both front corners of the bumper, (bad judgement when driving ). The Smart repair dept repaired and repainted both perfectly in just over a day, loan car supplied for this period. Very impressed with service I received and cost was reasonable, full marks !!!

3 March 2023
Unprompted review
Southend Smart Repairs logo

Reply from Southend Smart Repairs

Thank you for the review Keith! We really appreciate it and always happy to help 😀

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - I took my car in after I had caused significant damage to the side of it and wanted an honest and professional opinion from the boys at Smart Repairs. They guided me the best route and action to take to sort my car and although it wasn’t anything that they could sort at the time they couldn’t be more helpful in advising what I needed.
Would 100% recommend for any work you need doing. Very trustworthy/honest and friendly tradesmen!

10 March 2022
Unprompted review
Southend Smart Repairs logo

Reply from Southend Smart Repairs

Always here to help Holly! Thank you so much for the kind review!

Rated 5 out of 5 stars

Top notch service

Top notch service, really friendly, informative team who know their stuff. Took my car in because I had swirl marks over the vehicle, they had it looking squeaky clean upon collection. Highly recommend.

4 March 2022
Unprompted review
Southend Smart Repairs logo

Reply from Southend Smart Repairs

Thanks Reece!

Rated 5 out of 5 stars

New Bumper

I was so pleased with the service I received from Smart Repairs!
I took my car into the garage after it had been knocked at work. I was advised that, due to a previous garage’s mistake, that the bumper needed replacing and spray painted again. Charlie and Neil booked my car to be done within the space of a week and the actual job was completed within a day.
I am so impressed with the new bumper and the amount of help I’ve received from both men since leaving the garage. I would definitely recommend Smart Repairs to anyone with any car issues.

4 June 2021
Unprompted review
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Reply from Southend Smart Repairs

Thanks for the kind words Annie!

Rated 5 out of 5 stars

Fabulous experience!

Just experienced the most fabulous service at SMART. My eight-year old car looks brand new after Charlie and the team had finished their magic on its bodywork.
So pleased I used this firm, they really put the customer (and the vehicle) at the centre of what they do.
They had my car for five days as I had managed to scratch, dint or dent virtually every panel and each alloy. Now it looks show-room new again!!

30 April 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant work, as always

Front wing and front bumper repair done to the highest standard. We’ve used these in these in the past and it has always been great work. Would recommend to anyone.

14 December 2020
Unprompted review
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Reply from Southend Smart Repairs

Cheers Jack, means a lot!

Rated 5 out of 5 stars

Body repairs

I brought my A Class in after I had damaged the rear door and skirt, I had taken off some of the paint and had a small dent in the door.
The process was so easy. I got my online quote with a price breakdown, then went to confirm the quote (which was the same) and luckily they were able to fit me in on the day. This was a fraction of the quote Mercedes gave me. 3 days later I collected my car, and it looked perfect - despite there being a little more damage than it first seemed. Would recommend to everyone.

14 December 2020
Unprompted review
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Reply from Southend Smart Repairs

Cheers Katie, we are pleased we could help!

Rated 5 out of 5 stars

Amazing service

Amazing service! Took my car in to have some bumper scratches and a dent repaired and the results exceeded my expectations. Extremely professional and efficient - and was also offered a free courtesy car whilst my repair was being done. Car looks as good as new! Thanks so much, I will definitely use these guys again.

3 September 2020
Unprompted review
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Reply from Southend Smart Repairs

Thank you so much Danielle!

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service - identified a long standing issue whilst repairing a Supermarket car park altercation. Provided written details and pics for me to take to the Main dealer to get the matter fixed FOC. Can not recommend highly enough for quality of work and customer service 👍🏼

28 August 2020
Unprompted review
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Reply from Southend Smart Repairs

Thank you so much Jan, we are glad we were able to help!

Charlie

Rated 5 out of 5 stars

Perfect repair and a very good price

Perfect repair and a very good price. The communication from this company was excellent. I was kept updated every step of the way and the company could not have done more. I will keep their card and hopefully I will not need it! If I need another small repair this will be the company I would use.

15 May 2020
Unprompted review
Southend Smart Repairs logo

Reply from Southend Smart Repairs

Thanks Paul, we are glad we could help!

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