The picture and description of the #3546 Outrigger Wall Display are very misleading. They show many parts that do not come with the set, and do not clearly indicate that they are extra. Buyer beware!... See more
Company replied
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Review summary
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Edit: Got a very nice call apologizing for the mixup and telling me my order was on the way and they would not be charging me for shipping. Great customer service! The price is fantastic but I have... See more
Company replied
I received great customer service when I had a question about my order being shipped. My question was resolved and I received my order soon after with no problem. I was completely satisfied with the... See more
Company replied
the price and the size and also ordering a bag to carry the display case ,also its acraylic sides for anti theft protection. the whole package is what i was looking for perfect timing for a new set-up... See more
Company replied
Locking 36x24 Portable Display Case for Jewelry, Coins,Trading Cards, Baseball Cards & Collectibles
(10)
Black Folding Grid & Go™ Portable Grid Display Panel
(8)
Realistic Kids Grocery Shopping Cart - Child Size Metal Grocery Shopping Basket
(5)
Folding Grid & Go™ Plus Display - Starter Panel
(4)
HD Nylon Storage & Scratch-Protection Bag for Large Portable Showcases up to 36 in W x 24 in D x 4
(3)
34 Inch Wide x 22 Inch Deep Portable Showcase with Locks for Jewelry, Trading Cards, & Collectables
(3)
2 Way Chrome Clip Connector for Glass Cube Displays
(2)
16 Pocket Countertop Rotating Postcard Spinner Retail Display with Sign Holder - White Wire
(2)
Grid Shelf 3 in. Wide x 48 in. Long - Black
(2)
6 Tier Countertop Cap Display
(2)
Company details
Written by the company
Since 1986 our second-generation family-owned and operated business has been helping retailers grow their business. We provide high-quality retail fixtures and store supplies backed by our 100% satisfaction guarantee. Our customer service department is second to none and we stock thousands of retail display and retail store supply items in our warehouse and are ready to ship. We have many exclusive displays and fixtures that you will not find anywhere else. From our lightweight folding grid panel display to our unique metal pegboard displays, we listen to our customers and strive to design innovative products that will help them succeed. Specialty Store Services is your one-stop shop for everything you need for profitable retailing: store displays, glass display cases, retail showcases, clothing racks, bags, shopping baskets and so much more. Centrally located in Chicago we ship nationwide. For over 30 years retailers nationwide have trusted Specialty Store Services.
Contact info
454 Jarvis Ave, 60018, Des Plaines, United States
- specialtystoreservices.com
4.4
Excellent
309 reviews
Replied to 93% of negative reviews
Typically replies within 1 week
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Good quality, good price
Found exactly what I was looking for to hold books and magazines in my shop.
Good quality, decent price and I could pick it up at the store so no extra cost for shipping.
20 July 2025
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
The order came in and again the order…
The order came in and again the order is damaged. Pack the shit correctly. I order from you people and all I get is a headache. check with the shipper.
11 July 2025
Reply from Specialty Store Services
We sincerely apologize for the damaged merchandise and your frustration. My name is Marc and I'm the customer service manager. I just left you a message to call me back at 800-999-0771. I look forward to discussing the issue, and replacing all damaged items. Again, we apologize. I look forward to hearing from you. Thank you for your order.
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
Product shipped out on time.
5 August 2025
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
Found exactly what I needed at a great…
Found exactly what I needed at a great price! thank you
5 August 2025
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase and our prices! Thank you so much for your business and taking the time to provide us with feedback!
Incredible customer service and high…
Incredible customer service and high quality products. Thank you!
31 July 2025
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase and our service! Thank you so much for your business and taking the time to provide us with feedback!
Speed of delivery was good, missing hardware
Speed of delivery was good, quality checks missing. Two of the three handbag holders purchased were missing hardware to assemble.
2 July 2025
Reply from Specialty Store Services
Thanks so much for your order! We apologize that the hardware was missing. Here at Specialty Store Services, we take customer service very seriously. If you have not done so already, please call us at 800-999-0771. We will make certain you receive whatever you need.
Quick Deliveries / Easy purchases
Specialty Store Services' website is easy to use. The prices are fair. And my orders arrive very quickly which is greatly appreciated.
29 June 2025
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
Great price and very quick too!!!
5 July 2025
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
Nice quality item at a fair price and…
Nice quality item at a fair price and quick shipping!
8 July 2025
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
Rude
I was contacted by a very rude and indignant person regarding my order. I canceled it immediately.
17 June 2025
Reply from Specialty Store Services
We sincerely apologize. We take customer service very seriously here at Specialty Store Services, and this is not the type of feedback we are used to receiving. I'd be glad to speak with you about your experience if you like. My name is Marc and I'm the customer service manager. I can be reached at 800-999-0771.
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
Thank you for getting our items sent so…
Thank you for getting our items sent so quickly.
13 June 2025
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
When sending ink tape the lid and…
When sending ink tape the lid and tightly package it. It came broken and dripping out the box onto my floors before I noticed it. The plastic pillows didn’t secure it.
12 June 2025
Reply from Specialty Store Services
I sincerely apologize for the damaged product and for the mess that it made. I have processed a refund for the full amount of your order. If you would like a replacement, or would like to discuss the issue, please call 800-999-0771 and ask for Marc. I am the customer service manager.
Quick shipping!
26 June 2025
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
Reply from Specialty Store Services
We are happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
Awesome!
Awesome!! I’ve been trying to find a bushel basket for forever. I was thrilled when I saw you had them on your website. I could not believe how budget friendly they were!! Most places are charging double for baskets that are NOT as good as what you offer. THANK YOU for the great customer service and I hope you continue to offer your baskets! Thanks for giving me the opportunity to share my experience.
25 June 2025
Reply from Specialty Store Services
We are happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
The bag holder was exactly what we were looking forwe wanted we…
The bag holder was exactly what we wanted, as well as the price. We were pleased with how quickly it arrived.
4 June 2025
Reply from Specialty Store Services
We are happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
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