Specialty Store Services Reviews 309

Thank you for fast shipping and having quality products I will be buying again from your company Again.

It was quick and easy to find what I wanted and to order right away with no hassles, Now to see if it does show up Saturday and I will let you know what I think after it arrives, Got it Saturday my 3 year old great grandson was so excited when we opened the box he automatically claimed it to be his and began pushing it around the house, We had to play shopping store.

rep lied to cover his mistake and never did do what he said he would

Your prices your products & your delivery time makes my experience great

Specialty Store Services always has what I need, and more importantly, has it in stock.

Excellent customer service.

The product is what I expected for what I'm using it for, display light weight items. I plan on getting more display racks next year when I have more money in my business!!

Someone called me to answer my question. He went above and beyond, very friendly!

Good customer support

8 hrs after ordering a newspaper stand, I received an email and refund telling me you didn't have any in stock. Shouldn't you know if you have something before you see it?

The items I ordered arrived timely for my craft show.

The only reason I didn't rate it 5 stars is because the very tight packaging resulted in portions of several spinner panels being bent during shipping. I was able to straighten most of them, however they replaced the entire product. The item I obtained is high quality and the interaction with me was very efficient and prompt. I will definitely be ordering more products from this company.

I’ve never had so many issues with a company—not even just the issues, but the customer service is truly the worst I’ve ever experienced. I’m not exaggerating—this has been one of the most unprofessional, rude, and frustrating interactions I’ve had with any business. The customer service representatives are consistently dismissive and rude. If you hate your job so much, stay home.

The first time, I let it slide—maybe it was someone having a bad day. But after the second, third, and now fourth encounter, it’s clear this is a systemic problem. I’ve been respectful when contacting them, so there’s no reason for the attitude. Even if I wasn’t, customer service means dealing with issues professionally—it’s not personal.

Their product consistency is just as bad. For example, I spent months redoing my store's price tags. When I went to reorder the last set I needed, the tags were gone, with no warning or notification that it was a limited-stock item. Now I have to redo my store again. The only response I got was, "Oops, too bad."

I will avoid this company at all costs. Their lack of professionalism, rude customer service, and inconsistent product availability make them completely unreliable.

Fabulous product, the grid n go. So easy to set up. With a carrying case....makes it so easy. Great customer service.

The ease of shopping, the pricing and their incredible customer service. Natasha is an incredible asset for this company, and being a small retailer, they have earned my business for life.

This was a reorder. I had orders two display racks and was happy with them so I ordered another

Assortment was what I needed and product arrived timely.

I've ordered twice from SSS and both times it only took 2 days for my cases to arrive. I was surprised. Thank you!