The personalised gift box containing wine x 2 was lovely and dispatched to courier very quickly. Only issue was DPD changing date without much notice. Not leaving with neighbour. Then reverted back t... See more
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Review summary
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Reviews shaping this summary
I purchased a personalised Aperol Spritz Hamper for a friend’s 50th after receiving one as a gift myself. Absolutely stunning product with amazing service from the SpiritSmith sisters. All of t... See more
I’ve bought gifts from SpiritSmith for both friends and clients, and every single time they’ve been absolutely perfect. Each one was completely tailored to my vision, and they nailed it every ti... See more
Company replied
Lovely gift, I ordered a personalised box with gin I did actually change the order from original order and staff were very accommodating in helping me go through options. Unfortunately when the gift... See more
Company details
- #2 of 3 best companies in Alcohol Retail Monopoly
- #48 of 81 best companies in Alcohol Store
Written by the company
Searching for something special? Look no further. Our beautiful personalised hampers & curated gift sets are the perfect gift for anyone in your life – including you! Whether you’re looking for a personalised gin gift set for her, filled with delights and the finest small batch bottle of gin, or a whiskey gift set for him, containing everything he will need to make that glass of whiskey in the evening just perfect, we have something for every possible person and for any occasion. We all have our favourite tipples and our favourite places to drink them. We enjoy them not just for the taste, but how they look and feel and because they provide an ambience, or social setting that makes us feel that ‘this is our place’ and we feel welcome. SpiritSmith aims to bring a gift to our customers and their loved ones which brings a bit of that ambience and social atmosphere home. As a busy family run business, we know the importance of having a network of great people around us, providing support, love and friendship. Lets be honest, as family life doesn’t always give us the chance to get out to our favourite places as much as we might like, more and more we are inviting our network of people to enjoy a drink with us at home. and here arrived SpiritSmith! Make them feel truly special today and gift them something personal. Send your message with a bottle…
Contact info
16 Deardengate, BB4 5QJ, Haslingden, United Kingdom
- +44 (0)333 090 8769
- joanna@spiritsmith.co.uk
- spiritsmith.co.uk
4.8
Excellent
222 reviews
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I ordered the Kraken in a box for my…
I ordered the Kraken in a box for my son in law's 40th, it arrived on time and was very well packaged. The personalised message is lovely and although I haven't given it to him yet I know he will love it. Very happy and will order again. 😊
3 November 2023
Reply from SpiritSmith - Personalised Gifts
Catherine, thank you so much for taking the time to leave us a review. I hope he loved his gift and thank you so much for shopping small with us.
Swift and professional
We needed the personalised gift box to arrive swiftly and were approaching the midday deadline for next day delivery. I called to explain our circumstances and Joanna confirmed she would look out for our order and make sure it was dispatched immediately. Hey presto, lovely gift box received the next day before 24 hours had even elapsed. Bravo and thank you!
23 October 2023
Unprompted review
Reply from SpiritSmith - Personalised Gifts
Jo, thank you so much for taking the time to leave us a review. We are thrilled when we can solve a problem for a customer. It gives us joy! Thank you for valuing our service, its why we do it :)
Fabulous friendly service once again…
Fabulous friendly service once again and a personalised gift that my brother was delighted for his 40th. 🥃
Thanks again ladies 🍾
27 October 2023
Unprompted review
Reply from SpiritSmith - Personalised Gifts
Thanks Andy, you are such a fab ambassador of our brand and it doesn't go unnoticed. Pop in for a brew any time you are passing, Joanna, Philippa & Laura
Another beautifully package gift for a…
Another beautifully package gift for a 70th … love the little lights and the personalisation makes it so special! This is my 4th order for a special birthday. Each one stunning - fast delivery as well. Makes for a very special present for any gin lovers (other spirits are available)!
28 October 2023
Unprompted review
Amazing customer service & beautiful boxed set
I ordered a gorgeous ale hamper, with glass, for my husband for his birthday. I had to contact Joanna & the team to sort something out and their customer service and boxed set has been spot on. Joanna has been so very helpful and approachable and resolved my issue immediately. I cannot thank her and the team enough, for such a lovely gift. I would definitely buy from again and recommend them.
26 October 2023
Unprompted review
Reply from SpiritSmith - Personalised Gifts
Thank you so much for this lovely review. It has already been shared with Joanna and it really gives us all a boost when we have got it just right for our customers. Taking the time to let us know how we've done is really fabulous and we appreciate it so much.
Great customer service and product
Great customer service and fab product! With special thanks to Laura and Joanna for their thoughtfulness.
13 October 2023
Reply from SpiritSmith - Personalised Gifts
Thank you so much for taking the time to leave us a review. We read every review aloud to the team and these special mentions will be so appreciated!
Reply from SpiritSmith - Personalised Gifts
Thank you Glenda! Reviews mean the world to us so thank you for taking the time to leave one.
Fantastic Company Highly Recommend
Amazing company brought a Gin Hamper for a gift, the recipient was over the moon with the Hamper and loved the fairy lights surprise.
Thank you will be using again and will certainly be recommending to family and friends 10/10
25 September 2023
Unprompted review
Reply from SpiritSmith - Personalised Gifts
Michelle, thank you so much for taking time to leave us this glowing review. On a rainy day you have brought us sunshine :)
Excellent service , beautiful product.
Excellent service, very professional. Beautiful product. Would highly recommend.
25 September 2023
Reply from SpiritSmith - Personalised Gifts
Anthea, thank you so much for taking time out of your day to leave us a review. You've made our day
The product itself looks great and it's…
The product itself looks great and it's a gift for a friend. I made a silly mistake with the address and realised only after it was sent out for delivery. They were very understanding and managed to get it to the right address.would recommend!!
28 September 2023
Unprompted review
Reply from SpiritSmith - Personalised Gifts
Esh, I'm so glad we were able to help you with your small issue. We are always at the end of the phone, so have no fear, these things happen. We're here to help
Rum gift package
Really impressed with the next day delivery option, and the gift was excellent. Packaged with lights was a lovely surprise and added to the present. Would recommend!
18 September 2023
Reply from SpiritSmith - Personalised Gifts
Katie, thanks so much for taking time to leave this review. We are very fond of the lights too. We try and create a gift experience. We are so glad you like what we do
Excellent value.
Exceptionally easy to order and excellent value and quality hampers to choose from. My order was destined for Northern Ireland and I was informed at regular intervals of its progress.Delivery was on time and it reached it's destination safely and efficiently. Thank you.
10 September 2023
Reply from SpiritSmith - Personalised Gifts
Thank you for taking the time to leave this lovely review Elizabeth. We are so glad that it was plain sailing and we hope the recipient loved their gift as much as we loved handcrafting it for them
The hampers are excellent value for…
The hampers are excellent value for money and very well presented. customer service is fantastic they will go above and beyond to assist you with any problems/queries.
Would definitely recommend and will be using again.
7 September 2023
Reply from SpiritSmith - Personalised Gifts
Hi Tracey,
Thank you so much for taking the time to leave us a review, as a small business every review we receive means the world to us! It's great to hear that you would choose SpiritSmith for your gifting needs in the future. We are so grateful.
Kind regards,
Laura
Great experience using this company…
Great experience using this company didn’t have a single issue navigating the great selection of choices they have to offer on the website quick and efficient, plus delivery was so smooth my purchase came within 2 working days so very happy customer and will definitely be returning in the future.
5 September 2023
Reply from SpiritSmith - Personalised Gifts
Hi Harry,
Thank you so much for taking the time to leave us a review, as a small business every review we receive means the world to us. We read every review out to the team and it helps boost morale. It's wonderful to hear that you had a fantastic experience shopping with us, and will continue to use SpiritSmith for your gifting needs.
Kind regards,
Laura
Every time I have ordered anything it…
Every time I have ordered anything it has been delivered promptly and carefully. I would recommend you definitely.
28 August 2023
Reply from SpiritSmith - Personalised Gifts
Hi Susan,
Thank you so much for taking the time to leave us a review. As a small business this means the world to us! It's so lovely to hear that you receive a fantastic shopping experience with us every time you order. We are so grateful for your support.
Kind regards,
Laura
Excellent product and service
21 August 2023
Reply from SpiritSmith - Personalised Gifts
Hi Pete,
Thank you so much for taking the time to leave us a review, It's great to hear that you had a fantastic experience shopping with us. Thank you for choosing SpiritSmith for your gifting.
Laura
Lovely personalised gift…
Arrived safely presentation box all personalised fabulous lively gift also twinkling light add extra touch
14 August 2023
Reply from SpiritSmith - Personalised Gifts
Hi Carol,
Thank you so much for taking the time to leave us a review. As a small business this means the world to us. We hope your recipient loved their gift!
Great, fast service
Great, friendly customer service, quick to reply to my emails when I had a query. Fast delivery and the products I ordered as birthday gifts are just right 😊
13 August 2023
Reply from SpiritSmith - Personalised Gifts
Thank you so much for taking the time to leave us a review. We are so pleased to hear that you received a fantastic experience shopping with us!
Great service
From order to despatch, to delivery the service was excellent. Thank you so much Spiritsmith
9 August 2023
Reply from SpiritSmith - Personalised Gifts
Hi Rose,
Thank you so much for taking the time to leave us a review. It's wonderful to hear that you received a fantastic overall experience with us. Thank you for shopping small.
This is my 4th purchase for corporate…
This is my 4th purchase for corporate gifting. All the products are amazing quality, elegant, great value and look high end to present to staff members. The personalised gift sleeve applied is a fantastic finishing touch. Gifts look really thoughtful and staff love receiving them. Only order from here now 🤍
14 August 2023
Unprompted review
Reply from SpiritSmith - Personalised Gifts
Hi Emma,
Thank you so much for choosing SpiritSmith for your corporate gifting needs. It's great to hear that you are pleased with the service and gifts you receive and will continue to order from us. Thank you!
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