SportFits Reviews 

4,862
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

top service. I ordered from France and was a little bit worried about not receiving the order on time for vacation. order was processed very swiftly and received on the next days. prices are great... See more

Rated 5 out of 5 stars

Clear website, fast delivery, and I'm very happy with the water filter! We're taking it with us on vacation so we can drink chlorinated tap water. It saves us from carrying lots of bottled water while... See more

Rated 5 out of 5 stars

Great shopping experience with SportFits. I really appreciate that they ship across all of Europe and the return process is straightforward and fair. The fact that they compensate return postage with... See more

Rated 5 out of 5 stars

Excellent eshop. Shipped right the next day morning and parcel arrived within 2 working days from DE to CZ. Thank you and I can only recommend.

Company details

  1. Sportswear Shop
  2. Outdoor clothing and equipment shop
  3. Outdoor sports shop

Written by the company

Der Shop für Outdoor-Fans, Radfahrer, Skifahrer und Fitness Sportler. Bei SportFits findest Du die schönsten Sport[Out]Fits für die Freizeit oder Deinen Lieblingssport.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5k reviews

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Asks customers to review

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Replied to 95% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(4,862)

1,348 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

1.Delivery not in promised time.

1.Delivery not in promised time.
2.Return already more than 5 working days back in the store, still no refund.
Order Nr. SF1434620
Date of order: 27.04.2026

27 May 2026
SportFits logo

Reply from SportFits

Thank you very much for your feedback.

We’re sorry that both the dispatch and the refund were delayed in your case.

We received your return on 20 May and processed the refund on 28 May. We’re sorry that you had to wait longer than expected and that this resulted in a disappointing experience.

With best regards,
your SportFits Team

Rated 5 out of 5 stars

Great experience

Great selection and prices.
I unfortunately had to cancel my order due to timing issues, and found the team super responsive and helpful. I will definitely order from this business again.

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Wrong item image. Poor delivery exp.

The item purchased from me (pair of Sacrpa shoes) had misleading picture on the website. So wrong color was purcahsed by mistake.
Despite the announced delivery period, I was advised that the delivery will delay with a week (I was informed after the purchase, of course). Then it took additional week to deal with the local delivery company just because my phone numer was not put on the parcel. The box arrived in terrible condition too. So quite poor experince for me at least.
P.S.
"Regarding the colour, there was no incorrect item sent, but we understand that the visual impression can differ from expectations." - I believe you still don't understand that you have incorrect image uploaded on your website. You have literally the same shoe image (black) on TWO PLACES - on the black version and on the OLIVE version. It is not about impressions and expectations. Your customers need to read the text and only then they will see that it says Dark Olive. And yes - the rest of the internet stores got it right so I know the difference.

7 May 2026
Unprompted review
SportFits logo

Reply from SportFits

Thank you for your feedback.

We are sorry that your order experience was disappointing. The delivery time for the size ordered was already stated as 7–9 business days on our website at the time of purchase. Your order was placed on 15 April, shipped on 25 April and delivered on 7 May. We understand that the overall delivery took too long in this case, especially as there were also additional delays with the local delivery company.

We also regret that the parcel arrived in poor condition. Unfortunately, damage that occurs during transport is outside our direct control. Regarding the colour, there was no incorrect item sent, but we understand that the visual impression can differ from expectations. We are sorry that this resulted in a poor overall experience for you.

Best regards, your SportFits Team

Rated 5 out of 5 stars

Fast and Relieble

Order # SF1434220 It´s been a very well informed delivery1 process, minor details were updated, and stimated delivery time was acurate. A very good service indedd.

30 April 2026
Unprompted review
Rated 1 out of 5 stars

Defective sneakers from sportfits.eu

On March 29th, I placed an order on sportfits.eu, order number SF1409896. I received my order on April 15th, 2026. The men's sneakers turned out to be defective, in different sizes. I immediately reported this to their customer service and sent all the necessary photos and a description of the problem. A month has passed, but they have not responded. I have already contacted customer support three times and each time received the standard automated response asking for photos and a description of the problem. When will they consider my complaint?! I don't want to keep these sneakers because they are unwearable! And I have to pay for shipping them myself! It's not my fault that the employees sent a defective product! Answer me! Or why did they give you a quality mark?
4.06.2026
These people even have the audacity to lie about not receiving my complaint and proof of the defect. It's a shame I can't post photos of your lies on this website!

15 April 2026
Unprompted review
SportFits logo

Reply from SportFits

Thank you for your feedback.

We are sorry that your complaint has not yet been resolved. According to our records, we have answerde and asked several times for the photos required to assess the defect, but we did not receive the necessary images of the shoes, the defect and the inner label. Without these, we were unfortunately unable to continue the complaint process.

You are still very welcome to send us the required photos so that we can continue processing your complaint. As soon as the necessary images are available, the next step would normally be to provide a free return label so the item can be inspected properly. We are sorry for the frustration this has caused.

Best regards, your SportFits Team

Rated 5 out of 5 stars

Very good shopping experience

Very good shopping experience. The order was processed and shipped very quickly, and delivery to Spain was faster than expected. The product arrived in perfect condition and exactly as described. I’m very satisfied and would definitely order again. (Order number: SF1431350)

23 April 2026
Unprompted review

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