SportFits Reviews 

I have ordered a Berghaus Hwalker 2.0 Gemini 3IN1 Jacket L on a discounted price on 07.12.2025, with shipping destination to Hungary. Their website clearly states that they are shipping to Hungary has shown available stock from the Jacket in size 'L' that day and it shows this size being available till today.

On 08.12.2025 the order has been confirmed and a DHL shipping number has been provided.

A couple of day after on the 11.08.2025 I suddenly received an email saying my order has been canceled without me requesting the cancellation. I feel extremely dissapointed, as I read positive feedback about the company before my purchase and clearly followed their instructions on their website.

Update - 2025.12.15. - Their Customer Service contacted me, they are trying to dodge my request. However based on their T&C-s with the dispatch of the product the purchase became legally binding, 2§

'Die Auftragsannahme durch uns erfolgt durch eine gesonderte Auftragsbestätigung oder durch Zusendung der Ware.'

Customer Service is not helpful at all.

Update - 2026.01.08 - SportFits tried to request the removal of my review from TrustPilot, instead of reaching out for a discussion. Of course I have provided proof of purchase and email exchange with SportFits.
Absolutely disgusting, I would like to add 0 stars. Order number - SF1253144

Ordered Smith 4D mag ski goggles ( order number SF1223060 ) from their site and everything was delivered in time, thanks!

Everything was ok and delivered very fast

Quick delivery, good notifications related to the order
SF1241350

Wide product assortment.Impeccable service and delivery.

Excellent business to order from. Great prices and great service. Highly recommend.

SF1223073 - Very efficient - I recommend.

Excellent sales prices. The merchandise arrived within a few days to Prague and the items exceeded my expectations. I will definitely order again from SportFits after my first experience. Danke!

Good price
Fast delivery
Modest and effective communication

Quick delivery, the best prices.

I've found at SportFits the children's back protection I looked for cheaper than elsewhere. The purchase was easy on the website and the package arrived in France fast and safe !
So, my first experience with SportFits is very positive.

Excellent from start to finish. Fabulous prices and impressive contact from purchase.

I am currently having an absolutely terrible experience with Sportfits starting from 28th September. After returning a defective product (with proof of drop-off provided), I expected a straightforward resolution.

Instead, I have been met with weeks of vague responses, repeated apologies, and zero progress.
Despite multiple follow-ups, confirmation that they received the item, and three separate requests for a refund, Sportfits refused to process it promptly. Their excuse was that they needed to wait for a replacement item from the manufacturer—even though I never asked for a replacement. This is completely unreasonable and contrary to consumer rights.

It has now been over six weeks, and I still have not received my refund. Communication has been slow, repetitive, and dismissive. I even cited the Consumer Rights Act and warned of legal action, yet they failed to respond.

This company’s returns process is inefficient, their customer service is unhelpful, and they do not respect consumer law. I will never purchase from Sportfits again and strongly advise others to avoid them.

I still haven't received my refund.

Placed order SF1135556 on SportFits — everything went perfectly. Easy-to-use website, fast processing, and on-time delivery. The product matches the description and came well packaged. Great experience overall, highly recommend this store.

I ordered a pair of shoes from SportFits (SF1156168) and noticed shortly after that the price went down by around 16 €. I kindly asked if they could send a small discount code so I wouldn’t have to return the product. I was told that this was not possible.

So, I returned the product and ordered it again. After all the back and forth, there was a total difference of about 7 € in my favor. I think SportFits should review the return policy on pricing, at least when the return is issued within the same country.

The whole process created unnecessary extra work, packaging waste and shipping emissions. This felt unreasonable for such a small matter that could’ve been solved with a bit of customer service flexibility.

SportFits wasn’t obliged to offer a discount code, but doing so would’ve encouraged me to make orders in the future. I thought I’d become a regular customer because their prices seemed fair, but this experience alone was enough to change my mind.

All went well with the order :)

SF1157480

Swindlers!
I ordered a canoe, which was an offer. When received, I came to the conclusion that I ordered the wrong size. So I returned the product immediately, without checking the complete content of the box. The box was very damaged when it arrived and all the holes were covered with tape. Seeing the size of it, I had no other option than to use the same box for the return.
Now, Sportfits claims that the canoe had been used, and sent pictures as proof where even the glue tube of the repairkit has been used. But no signs of anything that has been repaired/glued on the canoe's skin. Apart from all the other damages that were photographed, this was the most remarkalble and suspicious. It feels to me that someone made a little bit too much effort to proof that the canoe had been used.
I have definitely not used the canoe. Sportfits refuses to refund the full amount of the purchase, claiming they cannot sell the canoe anymore. I won't be surprised if the same canoe will be on their website again soon as a special offer.
Total amount of my damage: 600 Euro!
Such a fraud!

Everything went well! Products arrived on time and they are of the expected quality!