Sportsbet Reviews 

223
TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

These guys just change the rules as they go along. An "option" is apparently only THEIR option, although they continue to pretend it's the customer option when it comes to cash out. Odds in multis are... See more

Rated 1 out of 5 stars

They are seeing when people get paid and deposit. Then are offering bonuses to them to put money into their account the day before payday’s . They are making people borrow before payday’s so you lose... See more

Rated 1 out of 5 stars

Terrible phone support. Unwilling to help and unfriendly. I was just about accused of money laundering after I enquired about why there were restrictions on my withdrawal amount. After I emailed... See more

Rated 1 out of 5 stars

If there's anything below 1 star....absolute SCAM of a company....verification took forever.....when finally done, withdrawal was disabled because I had turn $300 into over $10k......withdrawal final... See more

You should know

1.4

Bad

TrustScore 1.5 out of 5

223 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.4

All reviews

(223)

21 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Sportsbet often do not honour bets

Sportsbet often do not honour bets, like if a horse is scratched in the race, they will deduct a percentage of the win. The price they deduct seems random. Anything to pay less money. They are scammers, please beware.

27 June 2021
Unprompted review
Rated 1 out of 5 stars

No longer compatible.

I use sportsbet on my Samsung tablet and after the last update it now tells me my device is not compatible. I can use the web site but that is rubbish
I have installed the latest updates on my tablet as recommended but it did no good. I am not going to buy a new tablet so I guess I will start betting with another company.

9 June 2021
Unprompted review
Rated 1 out of 5 stars

SPORTSBET REFUNDS

This is a announcement for all Sportsbet customers that placed bets on the Russian Short league hockey league last year. The rules as they were written then stated that all Ice Hockey games were resulted at the end of regulation time which was 3 x 20 mins. This applied for Euro and US competitions.
The Russian short game league ran 3x10 mins. This was not regulation periods therefor every bet is
Void and should be refunded. This is all the info you should need to begin your demand for refunded bets that you made in that time using your bet history as a list of the bets concerned.

7 June 2021
Unprompted review
Rated 1 out of 5 stars

Shocking !

Shocking !! avoid at all cost .I have deleted them and advise others not to deal with this betting agency . I got paid out for a winner on Saturday cats / pies .. they adjusted a mistake they made and reversed funds of 468 from my account 24 hrs later .. traders discretion and told read our terms and conditions. They are thieves and very unpleasant to deal with . Avoid at all costs

31 May 2021
Unprompted review
Rated 1 out of 5 stars

False advertisements and sneaky totes displayed

If you google search withdrawal processing times do not believe what you find I am with commonwealth bank and Sportsbet are not processing withdrawals at the times they claim they do the 8:30am 17:10pm 19:15pm 21:00pm supposed processing times are certainly not being processed so they are only perhaps processing at 1 or 2 of their claimed 6 processing times and they should remove that false info from the internet. Also check totes and fixed odds on other sites before betting as the bookies at Sportsbet sure do display false odds and you will very often end up betting on your runner well under the real market price. Do not read into their race form and analysis as they can not be trusted and be sure to snapshot bets as they also reserve the right to void any bet they choose and Won’t hesitate to do so may you have a very big win. Stay a step ahead of them and you will be ok.

11 May 2021
Unprompted review
Rated 1 out of 5 stars

I placed a multi on five games of rugby…

I placed a multi on five games of rugby league all was good projected payout $128 two days before first game kickoff watched first two games thought I had a great chance getting all five opened up sportsbet app the day third game was taking place only too find out the game was void it took place with my team winning there was no talk about any irregularities players gambling or consuming drugs that would even jeopardise the the players taking the field so low and behold they took a game off me I'm so disappointed they were lightning quick in adjusting the cash out option on the last game but my bet got up on the 80th minute must of pissed them off big time but I will stick with them until the money is gone as I have screenshot all through the matches I will post too Twitter on a weekly basis just too remind the punters of how they play the game

5 April 2021
Unprompted review
Rated 1 out of 5 stars

Below the belt

Good for a while but I soon worked out that they trick you anytime they can especially during live bets eg. During sports they change market column mid game left to right Or vice versa so be wary and check exactly what you have chosen... Sometimes easier said than done hey. Not recommended sorry

27 March 2021
Unprompted review
Rated 1 out of 5 stars

Unprofessional and rude

An error on their end led to my bet being voided with absolutely no discussion or attempts to resolve it afterwards. Much like a lot of the other comments on here they have zero interest in customer service and won't even discuss the matters you raise with them, but then have the audacity to send you a feedback form asking how they did.

21 March 2021
Unprompted review
Rated 1 out of 5 stars

So rude of the customer service and the…

So rude of the customer service and the betting settlement time is so long and always make mistake. They will always say it is not their business and forward your request to the trade team! Try me, for a happy betting experience, never do with Sportsbet.

20 March 2021
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Was long term priority customer. Tried to deal with customer service and they were not interested in providing a solution. Other friends has same issues and were resolved by other providers

13 March 2021
Unprompted review
Rated 1 out of 5 stars

Ive been with sportsbet for many…

Ive been with sportsbet for many years.always happy to take your deposit,until you have a goodrun and win some money.all of a sudden without notice your promotions bonus bets etc are cut off no notice.called them and they said not sure why that happened.

7 March 2021
Unprompted review
Rated 1 out of 5 stars

Used to be good but now terrible

Used to be a decent betting agency and app but constant updates that actually ruined a product that worked fine. No resolution to the issues and no loyalty provided despite raising issues over and over again. Constant issues trying to watch sport on the app after all these pointless updates when it worked fine to begin with. Make sure you do shop around coz much better options out there. Raised the issue on numerous occasions and advised I would terminate account and their only resolution was to assist in terminating account. Proof they really don't care about resolving their consumers issues. Please don't waste your time and go with someone who at least attempts to resolve issues.

7 February 2021
Unprompted review
Rated 1 out of 5 stars

Sportsbet not paying out

Sportsbet not paying out. BBL Thunder v Heat finals. 1st wicket caught. Over an hour and still no payout. See you later Sportsbet. Long time customer now gone.

31 January 2021
Unprompted review
Rated 1 out of 5 stars

I have been a priorty customer of…

I have been a priorty customer of sports bets for 15plus , I’ve left messages to get a phone call back talk to live chat to get a phone call back , regarding on hold on live bets by the time I get through the bet is suspended, not happy at all as I deactivated my account.

9 January 2021
Unprompted review
Rated 1 out of 5 stars

I contacted SB via live chat

I contacted SB via live chat
I asked why my son gets a few bet return offers every day and I get none
Explanation given was the the promotions team give offers “at their discretion “
I said that it seemed unfair that some customers get these offers and others don’t
I have been with them for years and it appears that loyalty is not rewarded “at their discretion “
Not happy at all

8 January 2021
Unprompted review
Rated 1 out of 5 stars

Discretionary Ly closed my account

Out of the blue tell me my account has been closed and refuse to give me a reason.

I was promised to have this account upon migration from Beteasy and when they merged they advised that my account wouldn’t get migrated and refused to explain why.

Bullying small people using legal clauses , Sportsbet scummy behaviour I wonder how they maintain a license

16 December 2020
Unprompted review
Rated 1 out of 5 stars

after a accouts been open for a month

after a accouts been open for a month. sportsbet gets used to your betting preferences and then sportsbet changes odds on accounts individually. just to push you towards picking the losing bet. sneaky dogs.

9 December 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look