Ordered a TQ HPR 50 battery and TQ MTB connection cable from Sprockets. Before ordering I asked a few questions about the products, and I got a very quick and informative response. The batt... See more
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The lowest price for oneup's wave pedals i could find, didnt need them but wanted them and when i saw them for the lowest price of £120, the second brain in my right index finger overode my actual bra... See more
Rang the guys on a Tuesday to order a hope wheelset, ordered them on Wednesday and if it wasn’t for dhl having an issue at their main depot I would have had them Thursday, I got them Friday instea... See more
These guys never fail to impress. Their knowledge, friendliness, expertise and enthusiasm for all things cycling is second to none. The shop is an absolute aladdin's cave for everything you could ev... See more
Company details
- #5 of 92 best companies in Bicycle Shop
Information provided by various external sources
At Sprockets Cycles we hold everything on our website in stock. We have a bricks and mortar shop with a team of full time staff members that are constantly working to keep the latest cycling products available to you with the highest standards of service. We ship to the entire UK from our own warehouse which is also part of our shop, so we handle every order from your initial confirmation right up to placing it in the hands of the courier. This means that should you need help with choosing your item, perhaps have a question about delivery? or need any after-sales support? We can answer your questions promptly and accurately. So please read our reviews, call us, join us on our social media channels or even come by and see us. We promise it will be worth the trip.
Contact info
Ayr Road, KA1 5LF, Kilmarnock, United Kingdom
- 01563526800
- info@sprocketscycles.com
- sprocketscycles.com
4.9
Excellent
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 24 hours
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Very good service
13 June 2026
Experienced guys, happy my ebike is in good hands
Experience guys, very happy for them to service my ebike.
13 June 2026
Fantastic service
From the first phone call to collecting my bike the staff at Sprockets were fantastic. Sound advice and excellent service.
12 June 2026
Super fast delivery
Super fast delivery. Items exactly as described. Excellent all round.
12 June 2026
Delivery time was poor
Delivery time was poor. Glasgow to Inverness. To Hinckley. To Dundee. Why…..
8 June 2026
Quick delivery and great service from…
Quick delivery and great service from sprocketcycles. Good prices meaning good value.
7 June 2026
From the minute I stepped into the…
From the minute I stepped into the store I was treated with respect although I’m a slightly older customer. I was interned in being measured for a new bike having been away from cycling for a few years. The staff were excellent and provided a comprehensive run down of bikes available (types) and allowed me to try a few for assessment of which felt comfortable and suited my needs. All in all an excellent experience and I left happy and will definitely return
3 June 2026
Great service
Unfortunately through no fault of the store the package went missing, the guys at the store promptly replaced it and resent in record time. Amazing service guys.
21 May 2026
Good Stuff!
I knew the bike I wanted which they had in stock in my preferred colour. They built it up for me and had it ready in about a week. Bike runs great.
10 May 2026
Very good communication 👍
18 May 2026
Perfect service.
Perfect service. The dropper post was at a great price and was delivered in good time and securely packaged. I highly recommend Sprocket Cycles.
17 May 2026
Very helpful
24 May 2026
Great customer service
Great customer service. Order a Marin bike for my son and delivered in 5 days (BH Monday). Always happy to help on the phone. Will use again.
24 May 2026
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