I have only just set up with square and am still learning but I have had to uninstall and reinstall the app by the second use as it would no longer work and the app told me uninstall it. I also have n... See more
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Accept payments, get fast access to your cash, and open up new revenue streams on the software and hardware platform millions of businesses around the world trust.
Get started Talk with our teamFrom full-service restaurants to retailers and beauty salons, Square has custom-built solutions to help businesses sell anywhere easily, quickly and seamlessly.
“Square gets you cash the next business day.”
— Andy Luu
Co-owner, Maui Poke, London
“It takes less than 30 minutes to train staff on Square’s POS system. People who have used other POS systems say Square is the easiest to use.”
— Joss Webb
Owner, The Pigs Nose Inn Pub, East Prawle
“I wanted a booking system, card reader, and marketing tools for email blasts. Square provides everything I need, working smoothly together and saving me a lot of hassle.”
— Lois Williamson
Founder & Owner of Si Belle, London
“Looking at the Square Dashboard helps us plan inventory and manage staff, so nothing’s wasted”
— Tony Halsam
Retail Manager, Mikkeler, London
Manage your multiple locations, sales channels and employees and your bottom line efficiently by streamlining your business operations all from one place.
Build online, mobile and in-person business experiences that connect more customers and sellers with Square APIs.
Create your free account in minutes and join the 4M+ businesses globally using Square.
Get started Talk with our teamOur sales team may be able to create a custom pricing package for your business.
We’ll work with you to find the best rate structure for your payment volume, average transaction size, and other business needs.
Talk with our teamWith Square you get your funds next business day as standard
United Kingdom
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My card reader was damaged, got prompt response for a replacement. Called customer service, immediate response and didnt have to wait. I spoke to a polite, professional person who resolved my issue. My replacement card reader was received 1 day after my request. With minimal interruption to my business. That's what I call a stellar service.
What a waste of time the card reader was not compatible with my phone which is one of the latest and up to date when I reported this a young girl had no idea and fobbed me of the app wanted permission to access my photos and numbers what the hell has that to do with taking money finally what planet are they on all planets are round not square
Excellent customer service from Sophie – sorted my reader problem over the phone then gifted me £500 worth of fee free transactions. And I wasn’t left hanging on the end of a phone for hours on end!
Just set up my square reader (linking it to my phone) with helpful telephone support from an Irish guy.Tried a couple of test payments - easy peasy.
Before signing up with Square Banking I had previously been with two very well-known card processing companies so I had a yardstick for comparison. Although the charge rates are slightly higher with Square there are no other charges, plus I don’t need a card reader. Before it could take up to four days for money’s to reach my account, with Square it seems that next day is normal. If you are looking for a fuss free way to take card payments then I highly recommend Square Banking.
The price of the card reader and the easiness of setting it up were both great. Money is paid back to you quickly
So far so good . I love the fact that the square reader is so small , easy to take on freelance jobs away from the salon
Excellent had it about 2 weeks now and works perfectly the app tells you exactly what your payments will be and it's fast accepting a card payment plus you get paid on the next working day, can't fault it up to now
If you are looking for a card reader to help with your business then you can rest assured that you will be highly delighted with this the after sales is superb.. customer support is first class the charges are not astronomical it has helped me so much
Great customer service at Square, my card reader stopped accepting chip and pin, they dealt with my call quickly and very professionally. It's one of the reasons I use them. Great service all round. Tim Wallace
Very Helpful and Friendly Staff. I'll recommend Square Card reader to all Businesses. Device is very easy to use and it allows you to take payments through several options such as face to face chip & pin, taking payments over the phone and online.
Excellent company.. and great card reader, easy to use
I took my time researching a card reader that would suit my business. I purchased several Square card readers and was up and running in minutes. The reader is so easy to use and the money is in your account the next day. More importantly, their customer service is second to none. Very rare for any company. I had a problem of my own making, rang them up and the operator and service was stunning. Problem solved and up and running immediately. Well done Square
Absolutely love my card reader. It's so versatile, easy to use, rates arent overly high either.
Fantastic card reader
Wouldn't use any other brand.
Quick and simple to uses. The app is really east to navigate. All in all square that the stress out of taking payment
Love My Square Reader great investment to anyone’s business
Quick easy to set up. Reader arrived quickly and with the TSB offer can’t praise it enough gh
I am so glad to cancelled my PayPal machine and changed for the Square.
*Fast to Connect
* the app works perfectly in some area where the poor internet signal.
*customers are impressed with the Square card reader.
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