While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Squire 39 padlock Cylinder failed on 2 padlocks,received replacements from Squire but one of them has now failed,exactly the same fault as before,the other one is fine its still in the packaging. Do... See more

Rated 4 out of 5 stars

You were recommended by a local business who swears your locks are the best. I've purchased two for external gates. Easy to set up the combination (but make sure you do this on a clear surface, as the... See more

Rated 5 out of 5 stars

I recently had an issue with a ‘Retrac Max’ lock that I’d purchased at the Alexandra Palace bike show. It was a budget ‘cafe’ type lock so didn’t have any great expectations. I contacted Anne- Marie... See more

Rated 5 out of 5 stars

Great lock easy to use. Good bright colour so not easy to forget, good visible deterrent. Reminder strap really helps when your minds on getting back on the road. Bought direct from Squire. Need... See more

Company details

  1. Security equipment

Written by the company

The British name in lock security since 1780, pioneering locks for the home, work and leisure. Toughness guaranteed.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

140 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Purchased as recommended as best locks on market

You were recommended by a local business who swears your locks are the best. I've purchased two for external gates. Easy to set up the combination (but make sure you do this on a clear surface, as the screw is very small and could easily be lost) I have been through far too many combination locks, with all sorts of problems, so am hoping these are the last locks I will need to buy - I guess only time will tell eh!

19 November 2022
Rated 5 out of 5 stars

I made a phone call first with a query…

I made a phone call first with a query about a lock spoke to a charming lady who answered all my questions and gave me what information I needed.
A very good experience, quality lock very reasonably priced and fast delivery, a pleasure to do busyness with Squire locks

24 October 2022
Rated 5 out of 5 stars

Absolutely 1st Class

Absolutely 1st Class , minor problem resolved immediately and brilliant customer care . Lock itself is robust and looks unbreakable, great British company, particular respect to Anne -Marie who is an absolute star in resolving the minor issue.

27 October 2022
Squire logo

Reply from Squire

Great to hear this positive feedback, thank you!

Rated 5 out of 5 stars

Atilla Dual Pin disc lock

Ordered the Atilla Dual Pin disc lock for my motorcycle. It arrived quickly to Northern Ireland. It is excellent quality and very easy to use. Highly recommended and will definitely be ordering from this company again.

14 October 2022
Squire logo

Reply from Squire

Great to hear this positive feedback, thank you!

Rated 3 out of 5 stars

Nice company. Great customer service. Unfortunately...

Nice company. Good people.
Unfortunately the Mako Combi CN8/600 may be brilliant at prevernting thieves, but this morning, on third use of the same combination code to open the lock, the tumblers would not align and the lock would not open. Andy in Quality Control was brilliant. However we have chosen to return the lock for a refund on this occasion. I would still purchase from Squires. And will probably buy their newe motorbike brake disk lock shortly. Sincerely.

3 October 2022
Squire logo

Reply from Squire

Hello, sorry to hear your lock has failed. Thank you for your feedback on our customer service! Please feel free to contact if you have any future issues at info@henry-squire.co.uk

Rated 5 out of 5 stars

Had a faulty padlock

Had a faulty padlock, which is unusual for a Squire product. I sent it back to Henry Squire and a new product was returned to me within 5 days . That is excellent service.

21 July 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look