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Rated 1 out of 5 stars

Squire 39 padlock Cylinder failed on 2 padlocks,received replacements from Squire but one of them has now failed,exactly the same fault as before,the other one is fine its still in the packaging. Do... See more

Rated 4 out of 5 stars

You were recommended by a local business who swears your locks are the best. I've purchased two for external gates. Easy to set up the combination (but make sure you do this on a clear surface, as the... See more

Rated 5 out of 5 stars

I recently had an issue with a ‘Retrac Max’ lock that I’d purchased at the Alexandra Palace bike show. It was a budget ‘cafe’ type lock so didn’t have any great expectations. I contacted Anne- Marie... See more

Rated 5 out of 5 stars

Great lock easy to use. Good bright colour so not easy to forget, good visible deterrent. Reminder strap really helps when your minds on getting back on the road. Bought direct from Squire. Need... See more

Company details

  1. Security equipment

Written by the company

The British name in lock security since 1780, pioneering locks for the home, work and leisure. Toughness guaranteed.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

140 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent customer service

I had a problem with my padlock so contacted Squire who advised to return it to them. They sent a brand new one in a very quick turnround time, free of charge.
Highly recommended

22 December 2021
Unprompted review
Rated 5 out of 5 stars

Superb customer service

Had a couple of cp50 combination locks, though still working, we’re getting difficult to operate. Contacted Squire locks, I returned as instructed and a few days later replacement locks were received! This was all as leading up to
Xmas, so excellent customer service and I recommend Squire locks to friends and colleagues.

13 December 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I made a mistake in my order and phoned to correct it. Spoke to someone immediately, and they went above and beyond my expectations, including a personal follow-up to ensure delivery of additional part had taken place. Strong recommendation from me.

23 September 2021
Rated 4 out of 5 stars

Squire

Squire, still a good company with good products. I have felt a certain loyalty since 1983 when I happened to be passing the factory and dropped in with a question about a squire lock. No quibble; they took the initiative and replaced the whole unit. I am still impressed.

1 September 2021
Rated 5 out of 5 stars

Great service

Great service; outstanding products! Squire security products provide exceptional peace of mind - not only to deter opportunistic thieves but the superior quality of their design/materials/products will fox the more determined criminal.! Use this company as it will save you considerable money in the long run - and supported my most reputable insurance companies.

28 July 2021

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