While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Squire 39 padlock Cylinder failed on 2 padlocks,received replacements from Squire but one of them has now failed,exactly the same fault as before,the other one is fine its still in the packaging. Do... See more

Rated 4 out of 5 stars

You were recommended by a local business who swears your locks are the best. I've purchased two for external gates. Easy to set up the combination (but make sure you do this on a clear surface, as the... See more

Rated 5 out of 5 stars

I recently had an issue with a ‘Retrac Max’ lock that I’d purchased at the Alexandra Palace bike show. It was a budget ‘cafe’ type lock so didn’t have any great expectations. I contacted Anne- Marie... See more

Rated 5 out of 5 stars

Great lock easy to use. Good bright colour so not easy to forget, good visible deterrent. Reminder strap really helps when your minds on getting back on the road. Bought direct from Squire. Need... See more

Company details

  1. Security equipment

Written by the company

The British name in lock security since 1780, pioneering locks for the home, work and leisure. Toughness guaranteed.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

140 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Samson lock and chain

I was at the adventure bike festival, and came across the Squire lock stand, the sales people had excellent knowledge on the products and took the time to explain all the differences between the different locks and chains available.
I purchased the Samson lock and chain and has them deliver it which only took two days to turn up.
The construction of the lock is very high quality, and the chain links are very robust looking, this all adds to the peace of mind when I'm away from the bike.
To say I'm very pleased with the lock and chain is an understatement, I know that no single item of defence will deter every attacker but this set up looks to be one that will keep my bike safer for longer.

17 July 2022
Rated 5 out of 5 stars

Just bought my second of the Combi-Bolt…

Just bought my second of the Combi-Bolt 4, so much thought put into the design. I love that they come with security screws which cannot be screwed back out, once they are in, they are in. The weight of them alone tells you they are high quality. Then you have a 4 barrel combination which is so much better than just a 3. I now have them on my front and back gate so i feel that my gardens are safe and secure. Definitely recommend them.

3 July 2022
Unprompted review
Rated 5 out of 5 stars

Squire gold standard folding locks

Bought two Gold Standard Stronghold F/L 850 folding locks from the exhibition at the NEC. The guy on the stand was extremely helpful and knowledgeable. We also got a discount. Locks are quit heavy but come with a sturdy case that will fit bottle holder bolts or by large, wide velcro straps.

27 June 2022
Rated 5 out of 5 stars

Initially delivered the wrong lock

Initially delivered the wrong lock, but, once I contacted them, Trish arranged courier to collect same day and the correct lock arrived the day after. Great follow up from Trish, really speedy and I got the lock I wanted. Thanks.

27 June 2022
Rated 2 out of 5 stars

Given a low score as still waiting for…

Given a low score as still waiting for spare keys that were ordered at the same time as the lock.

23 June 2022
Squire logo

Reply from Squire

Hi Steven, we're sorry to hear this and have checked with the team. They have said that these were sent out if you can confirm you received these ok?

Rated 5 out of 5 stars

Excellent Service

I bought two identical locks, one starting to stick soon after purchase. Excellent service on returning this including refund of postage. Recommended.

12 June 2022
Unprompted review
Rated 5 out of 5 stars

Great service

I had a padlock from another brand fail early and bought a Squire CP50. I called late one afternoon to check on the maintenance needed and before 9.00 the next day I'd had a phone call and email with all the information. Great service, thanks Anne Marie.

9 June 2022
Unprompted review
Rated 5 out of 5 stars

Well

Well
I bought the best that I could and it’s all I can do to prevent theft of my TMAX!!,very heavy and a bit difficult to place it were it should be But it’s as should be and can’t recommend it enough against those thieves out there!!,just slows them down to a point when I can do what I need too!!

21 May 2022
Rated 5 out of 5 stars

Good quality chain and lock from a wide…

Good quality chain and lock from a wide range of toughness and security, allowing you to choose the best for your needs.
East purchase, fast delivery, and good communication.
One thing I’d review is the need for a plastic housing, it’s not necessary direct purchase, but otherwise, a 5 out of 5 company, and UK too! Thanks Squire!

12 May 2022
Rated 5 out of 5 stars

Excellent service.

The lock I ordered was delivered on time and was just what I needed. Couldn't fault the service provided by Squire.

6 May 2022
Rated 1 out of 5 stars

Lock is difficult to lock and unlock

Lock is difficult to lock and unlock. Also smaller than my last squire lock which is annoying as I like to lock them around my wait!! And no I haven't put wait on the lock must be an inch smaller. I think I will return it.

27 January 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look