SRC Mortgage Solutions Ltd Reviews 168

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, dedication, and genuine care, highlighting their professionalism and friendly approach. Many people found the service to be outstanding, noting that the team made the entire mortgage process incredibly smooth, stress-free, and easy to understand, even for first-time buyers. Reviewers frequently mentioned feeling supported and well-guided through every step, with all their questions patiently answered. The customer service is often described as excellent, with consumers appreciating the clear communication and quick resolution of potential issues. Many individuals expressed that they would highly recommend the company and plan to use their services again due to the personalized and efficient support they received.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professionalism and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the team's exceptional support and... See more

Based on these reviews

Rated 5 out of 5 stars

As a first-time buyer, the whole mortgage process felt a bit overwhelming at first, but working with Joshua McIlroy made everything so much easier. He was incredibly knowledgeable and explained ev... See more

Company replied

Rated 5 out of 5 stars

Truly an amazing experience! Our brokers Joshua and Nancy went above and beyond to find us the best mortgage solution and secure the lowest rate available. They made the entire process simple, str... See more

Company replied

Rated 5 out of 5 stars

Jack Avery our mortgage advisor at SRC mortgages has been amazing! He has been so helpful with guiding us as first time buyers and helping us to understand easily and efficiently the best options fo... See more

Company replied

Rated 5 out of 5 stars

I can’t thank Jack Avery enough for all his support with my mortgage. He went above and beyond, finding the right lenders, guiding me through every step, and patiently answering all my questions,... See more

Company replied


Company details

  1. Mortgage broker
  2. Finance broker

Written by the company

Our mortgage team work with a variety of clients ranging from first time buyers through to professional property investors. We have strong connections in the affordable housing sector where we provide support services to some of the country’s major housing associations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

168 reviews

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Rated 4 out of 5 stars

Overall, a thumbs up to SRC

The SRC team were great, being a first time buyer I was unsure on the process. I did find it a bit frustrating at certain points because the list of documents needed wasn’t fully clear on the portal and I had to keep adding things upon request but overall I had a very positive experience, especially with Josh, he was very helpful, polite and clear. Thanks Josh!

1 June 2023
Rated 5 out of 5 stars

I can't rate them any higher!

I am a first time buyer delighted to finally be getting onto the property ladder through Shared Ownership! I received excellent advice and support from Jack Avery and Toni Letchfield throughout the entire financial process and am really happy to be moving forward with my purchase!

Toni took time to guide me through the reams of paperwork and Jack answered all of my questions on the different type of mortgages and their durations. He was also really patient with me when explaining mortgage protection and insurance requirements.

I am so thankful that an intimidating process was made that much smoother, easier and quicker, thanks to SRC Financial!

26 June 2023
Unprompted review
Rated 5 out of 5 stars

Great service!

Great service!
Josh , my mortgage adviser and Charlote who looked after our documents have done amazing job .
On time , within our dead line . Thanks a lot

1 May 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

My Mortgage Advisor, Amy, guided me through the process from start to finish and took time explaining all of the options. I really appreciated the time she took helping me understand the products and everything went seamlessly. I can't fault SRC and will be using them again in future.

26 April 2023
Unprompted review

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