Pretty good overall. I note that the photos of arrived packages have deteriorated a bit. There's no point in giving me a close-up photo of the Stackry address! I need to identify where the package ha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Exceptional Customer Service and Dedication, especially by Veronica. Great organisations solve customers problems and correct mistakes when they, can sometimes happen. An exemplary example here and I... See more
Company replied
After a missing parcel incident and reporting to Trust Pilot, I can happily say that Stackry have recitified my situation. They found my missing parcel and they have provided me with a credit in order... See more
Company replied
Although there was an error on the system for one my packages, which delayed the process by a week. Once I called, the Stackry rep managed to help in a quick manner. Thanks. Regards, Carlos
Company replied
Company details
Written by the company
Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Contact info
472 Amherst Street, 03063, Nashua, United States
- 781-491-0874
- support@stackry.com
- stackry.com
4.2
Great
14K reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Stackry
Thank you Liz! ❤️
Very easy to use and cheap services
20 March 2026
5 stars! Highly recommended.
I have used Stackry for a while now and it's brilliant! I would highly recommend it.
It's free to set up an account.
The site is so easy to use and navigate.
Their customer service department are always very friendly and helpful.
I can now purchase items I wouldn't ordinarily be able to get, as many US shops do not ship directly to the UK.
Thank you!
20 March 2026
too much hidden cost
no customer service , only loop in robot answer, waste user time. many hidden cost
19 March 2026
Reply from Stackry
Hi Ricky! Thank you for your feedback. I’m sorry to hear you experienced difficulties using our service. We’re actively working on improving our after-hours AI bot, and we appreciate you taking the time to share your experience. Our live customer support team is available Monday through Friday, 9:00 AM to 4:00 PM EST via chat, phone at 781-491-0874, or email at support@stackry.com. Please reach out to us so we can review and better understand the “hidden fees” you mentioned. We’d be glad to look into this with you.
Great Service!
Brilliant service for grouping together all those car parts, especially from those people who don't ship internationally. Clear instructions and very easy to do. Multiple cost options as well. Recommended.
18 March 2026
Reply from Stackry
Hello Dear customer! Thank you for your wonderful review! We're thrilled to hear that the consolidation of your car parts went smoothly and that our instructions and multiple shipping options made the process easy. Your recommendation means a lot, and we’re glad we could help make international shipping simpler for you.
faster to ship
17 March 2026
Easy to follow.
17 March 2026
Great modernized package forwarding…
Great modernized package forwarding with notifications via whatsapp and email for ease of use. the package inspection photos and consolidation are goated
17 March 2026
Reply from Stackry
Hello! Thank you for taking the time to leave Stackry a review. We appreciate your feedback and are glad to hear that you had a positive experience with our service.
Such an easy process to consolidate…
Such an easy process to consolidate parcels and lots of delivery options to select from, not to mention the incredible savings overall. Brilliant service - thank you!
17 March 2026
Always great and prompt service.
16 March 2026
Great communication and understanding…
Great communication and understanding for the current situation in the middle east where I live.
15 March 2026
Reply from Stackry
Hi Steve. Thank you for your feedback. We understand how frustrating it can feel when shipping costs exceed the value of the item itself. In this case, it appears the shipment included a battery-powered device. Battery items have more limited shipping options, and economy services are often restricted or unavailable. This can unfortunately result in higher shipping costs than expected. Compared to our competitors, we have no membership fees, free 45 day storage, and 0% US sales tax on purchases shipped to our warehouse. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at support@stackry.com with any additional questions or concerns.
Efficient and Reliable
I've found Stackry to be efficient and reliable in a way one would expect from a service. So far, zero frustrations with getting items relayed to me in Thailand.
14 March 2026
Excellent International Consignee
Quick, easy to follow procedure and competitive pricing
13 March 2026
Always quick and easy!
Used Stackry multiple times, so easy to use and the parcels have always arrived quickly!
13 March 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.