Stark Bro's Nurseries & Orchards Co. Reviews 

200
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers had a great experience with this company. Customers frequently mention that the plants, trees, and berries always arrive in wonderful health, thriving remarkably well and eventually producing plenty of delicious fruit. Many people also deeply appreciate the exceptionally helpful guidance, educational resources, and strong support provided whenever they need assistance with their gardening projects. Some people were dissatisfied with frequent delivery delays, unexpected shipping changes, and postponed dates that severely disrupted their seasonal planting plans. Other consumers noted ongoing challenges with successfully reaching customer service representatives or receiving timely follow-up responses regarding damaged items.

What people talk about most

Product

People report high satisfaction with the product quality, expressing delight over healthy trees and flavorful... See more

Order

Consumers experience mixed feelings regarding their order process, as reviewers frequently report severe... See more

Quality

Customers consistently note positive experiences with quality, highlighting that plants and trees arrive... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising helpful representatives... See more

Delivery service

Users describe ambiguous interactions with delivery service, as some reviewers praise fast shipping times and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I realy like your good color photos of fruit, and would also like to see the tree leaves clearly (sometimes are shown) as well as mature tree size although the tree size is described in text. I did... See more

Company replied

Rated 3 out of 5 stars

I've dealt with 4 different companies for my needs and comparisons. Stark was better than 2 others, but room for improvement. I'm still waiting for 2 trees I ordered in the summer. First frost alread... See more

Company replied

Rated 3 out of 5 stars

I have shopped Stark Bros. for more than 40 years. I have always appreciated their quality. Unfortunately, their prices are a bit excessive lately and today's experience was an example. While I was sh... See more

Company replied

Rated 5 out of 5 stars

Love doing business with Stark Brothers! Very responsive! We purchased one of their specials with three varieties of strawberry plants (which we can't buy locally but always wanted to try). They got a... See more

Company replied


Company details

  1. Nursery
  2. also in
  3. Garden centre
  4. Wholesale Plant Nursery

Information provided by various external sources

Stark Bro's offers quality nursery products, and helpful advice, for the growing enthusiast. Order trees, plants, and supplies online now or request a catalog.


Contact info

3.9

Great

TrustScore 4 out of 5

200 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(200)

125 reviews in the last 12 months

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Rated 5 out of 5 stars

I've had a great experience…

I've had a great experience with everything I've ordered from Stark Bros. They make sure you know what grows well in your zone and back it up with their 1 year survival guarantee.

19 September 2026
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you so much for the kind words! It’s wonderful to hear that you’ve had such a great experience with your Stark Bro’s orders. We love helping customers find plants that are a good fit for their growing zone, and we’re glad our 1-year guarantee gives you some extra peace of mind. We really appreciate you choosing Stark Bro’s and hope you continue to enjoy everything you grow!

Rated 1 out of 5 stars

Thank god for credit card chargeback - do not shop with Stark Bros

I’ve only ever placed 2 orders with Stark Bros and both times it went south. Do not shop with them!

My first order was a nectarine tree and gooseberry bushes. The tree didn’t survive the winter, so I filed a warranty claim that was accepted. Thinking that all was handled, I placed a second order for a few berry bushes.
My warranty refund comes in and it’s $12 for a $60 tree. I contact support and they give me the runaround saying that they will correct it soon. Then my second order comes in missing 3 out of the 4 items. I contact them again and they do give me a refund, because all 3 items are actually out of stock. Meanwhile, they keep saying that they will eventually give me the rest of the refund for the tree and eventually just stop responding to my emails completely (what an amazing quality of customer service).

I find out that they have a service phone line and decide to call it. The rep is polite, but for some reason can’t get it through her head that the refunds they gave me are for two different orders and the first refund is still incomplete. I give her both of the order numbers, sit there and explain my entire email customer service history, reiterate that the damn tree from my first order costs $60, but I got a refund for $12, and the second refund for the second order has nothing to do with the first one.
She says she’ll talk to her manager and who is then supposed to call or email me the same day.
As one would expect at this point, I get nothing. Not that day, not the next day, not now.

I read another review on Google that mentioned that Stark Bros actually does something in response to reviews here and was considering waiting a bit before filing a chargeback on my credit card, but why should I? I’ve been fighting with them for months at this point and they had so many chances to rectify the issue and stop ghosting me. Last time I dealt with a similar vendor where only a part of the order was causing an issue, my credit card company forced the vendor to refund the entire order, even though I did not ask for that. I’m going to ask for more than I’m owed this time either, but I won’t be upset at the prospect of Stark Bro’s losing more money.

15 September 2026
Unprompted review
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Flora, I'm sorry for the frustration and confusion around your refunds - that's completely understandable, and you deserved a clearer answer sooner than you got one.

I want to gently push back on one thing, though: our team wasn't giving you the runaround. There was a genuine mix-up in how your two orders' refunds and credits interacted behind the scenes, and while our reps were trying to work through it with you, we didn't explain it in a way that actually made sense - that's on us, not a lack of effort on our end.

I've personally reviewed your full account history and I want to make sure this is completely and correctly resolved. I'm reaching out to you directly by email with the full details and next steps. Thank you for your patience, and I'm sorry it took this long to get you a straight answer.

Rated 5 out of 5 stars

Great products

Great products. Free shipping would have made it better.

15 September 2026
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you for the review. We’re so glad to hear you’re happy with our products. We appreciate your feedback regarding shipping costs and will be sure to pass it along to our team. We hope to serve you again soon!

Rated 5 out of 5 stars

Plants were healthy packed well

Plants were healthy packed well , and came in a timely manner!

4 September 2026
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Reply from Stark Bro's Nurseries & Orchards Co.

Thank you for your five-star review! We’re so glad to hear your plants arrived healthy, well-packaged, and on time. We truly appreciate your support and hope you enjoy watching your plants grow!

Rated 5 out of 5 stars

I needed the delivery date changed and…

I needed the delivery date changed and they were very accommodating.

8 September 2026
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Reply from Stark Bro's Nurseries & Orchards Co.

We’re happy to hear we were able to accommodate your requested delivery date. We truly appreciate your business and look forward to helping you again in the future!

Rated 5 out of 5 stars

I have bought many plants from Stark…

I have bought many plants from Stark Brothers over 20 years at least. It is rare that I have any issues with the plants except for this time when the box was damaged and so was the plant - so sad! But Stark Bro's is replacing the damaged plant within a couple days. Thank you! This is why I buy my plants from you. Good product and good, prompt service.

13 September 2026
Unprompted review
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you so much for being a loyal Stark Bro’s customer for more than 20 years! We’re sorry your plant arrived damaged, but we’re glad we could quickly arrange a replacement for you. Your kind words about our products and customer service truly mean a lot to us. We greatly appreciate your continued trust and support, and we look forward to serving you for many more years to come!

Rated 5 out of 5 stars

I have purchased dozens of trees and…

I have purchased dozens of trees and berry plants from Stark Bros. over years. The plants have always been in excellent health. Those for which pruning is applicable have been beautifully pruned. These thriving plants give me so much joy! They also make it easy for me to donate fruit to my community.

13 September 2026
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Reply from Stark Bro's Nurseries & Orchards Co.

Thank you so much for your kind words and for choosing Stark Bro’s for so many of your trees and berry plants over the years! We’re thrilled to hear that your plants are thriving and bringing you so much joy. It’s especially wonderful to know that your harvests allow you to share fresh fruit with your community. Thank you for growing with us and for being such a valued customer!

Rated 5 out of 5 stars

Love doing business with Stark…

Love doing business with Stark Brothers! Very responsive! We purchased one of their specials with three varieties of strawberry plants (which we can't buy locally but always wanted to try). They got a slow start, but one variety is putting out lots of runners. Stark Brothers said they would get established in year one and be more productive in year two. The strawberries we got were very flavorful. We have them in containers because our dogs decided they liked them too! Looking forward to doing more business with Stark Brothers!

10 June 2026
Unprompted review
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you so much for your wonderful five-star review! We’re thrilled to hear you’re enjoying your strawberry plants and that you found the berries so flavorful. It sounds like your plants are off to a great start, and we hope they continue to establish and produce an abundant harvest next year! We’re also glad our team could be responsive and helpful along the way. Thank you for choosing Stark Bro’s

Rated 3 out of 5 stars

poor delivery service

received my order,the (2) replacement plants showed up green and intact the 2 honey berries i ordered where not wrapped very well all the soil mix was laying in the box they where wilted and broken off. this is the second time this summer that i have been shipped porly processed plants and they were in the mail for 9 days i'm very dissatisfied

12 September 2026
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you for taking the time to share your feedback. We’re glad to hear your replacement plants arrived green and intact, but we’re very sorry about the condition of your Honeyberry plants and the issues you’ve experienced with your recent shipments. We understand how frustrating it is to receive plants that have been in transit for an extended period and arrive wilted or damaged.

We’ll have an agent reach out to you today to discuss these concerns and see how we can help. We truly appreciate your patience and the opportunity to make this right!

Rated 5 out of 5 stars

Great products and support

Great products and support

10 September 2026
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you so much for your review! We’re thrilled to hear you’re happy with our products and customer support. We truly appreciate your business and look forward to helping you grow for years to come!

Rated 5 out of 5 stars

Try them and you'll like them!

I've purchased several Stark Bros trees, berries, grapes, etc over the years. I believe their stock is better than what I could buy in a big box store, but what I really value is their great customer services that help people succeed. Planting a fruit tree is a long-term project from planting to first successful harvest. Brooke and the others will answer your specific questions when you don't find an answer in their FAQ section. The pruning/planting videos are also very helpful. Try them and you'll like them. God's blessings to them all!

9 September 2026
Unprompted review
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you so much for your wonderful review and for being a loyal Stark Bro’s customer over the years! It means so much to hear that you’ve had success with our trees, berries, grapes, and other plants, and that our customer service and growing resources have been helpful along the way.

You’re absolutely right—growing fruit is a long-term journey, and we’re always happy to help answer questions and support our customers from planting day through that first exciting harvest! We truly appreciate your kind words about our team, videos, and resources.

Thank you again for choosing Stark Bro’s and for your continued support. God’s blessings to you and happy growing.

Rated 5 out of 5 stars

Lots of apples on a tiny tree.

My little apple tree took off in its third year. Only an inch in diameter it has 40 bright red apples. It is the envy of the neighborhood.

10 September 2026
Unprompted review
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

We love hearing that your little apple tree really took off in its third year and is now proudly showing off 40 bright red apples! That’s quite a sight—and we’re thrilled to hear it has become the envy of the neighborhood.

Thank you so much for choosing Stark Bro’s and for sharing your experience. We hope you enjoy a delicious harvest and many more years of beautiful apples!

Rated 4 out of 5 stars
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

We’re so glad to hear your trees arrived healthy and in good condition. We appreciate your business and hope your trees thrive and provide you with many years of enjoyment!

Rated 5 out of 5 stars

Great products

I’ve purchased many things from Stark’s over the years and their products are great. I will say that I ordered strawberries from two different companies, and the ones from Stark Bros.’ are the only ones that survived.

7 September 2026
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you so much for your continued support of Stark Bro’s! We’re thrilled to hear that you’ve had such great experiences with our products over the years. It’s especially wonderful to know that your Stark Bro’s strawberry plants were the ones that thrived! We truly appreciate your business and look forward to helping your garden grow for many years to come.

Rated 4 out of 5 stars

I like your inventory and selection

I like your inventory and selection. I wish you carried some tropical fruits.

5 September 2026
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you for your four-star review! We’re glad to hear you enjoy our inventory and selection. We appreciate your suggestion about carrying more tropical fruit varieties and will certainly pass your feedback along to our team.

Rated 5 out of 5 stars

Loyal StarkBro’s customer

I have been a StarkBro’s customer for many years and only slowed recently because we ran out of room on our 2 acres, lol! But with the purchase of our 12 acre property last year, plan on being a StarkBro’s customer for many more years, because your company has consistently provided great products and services.

3 September 2026
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you so much for your kind words and for being a loyal Stark Bro’s customer for so many years! 😊 We’re thrilled to hear that your new 12-acre property has given you room to expand your growing plans!

It truly means a lot to know that you’ve had such positive experiences with our products and service. We’re grateful for your continued support and look forward to helping you fill those 12 acres with beautiful, productive plants and trees for many years to come!

Thank you again for choosing Stark Bro’s!

Rated 5 out of 5 stars

Purchasing is a easy experience

Purchasing is a easy experience. Shipping must be an adventure. Second time I've received a damaged box that appears the freight company repaired box with extra tape.

Fingers crossed the trees survive.

27 August 2026
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you so much for your 5-star review and for being a valued Stark Bro’s customer! We’re thrilled to hear that your purchasing experience has been easy, but we’re sorry to hear that your packages have arrived damaged more than once. We understand how frustrating it can be to receive a box that appears to have been repaired during transit.

We truly appreciate you bringing this to our attention. We’ll continue working with our shipping partners to help ensure your orders arrive safely and in the condition you expect. Thank you again for choosing Stark Bro’s!

Rated 5 out of 5 stars

Healthy baby olive trees.

Healthy baby olive trees.

22 August 2026
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

We're so happy to hear your olive trees arrived healthy and are off to a great start. We appreciate you choosing us and hope they continue to thrive!

Rated 1 out of 5 stars

Very dishonest about delivery dates

Very dishonest about delivery dates. The give delivery "weeks" and wait until 7 pm on Sunday to change it. Save your money and go to a company that values your time.

30 August 2026
Unprompted review
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

We’re truly sorry for the frustration this caused. We completely understand how disappointing it is to plan around a delivery window, only to have it change at the last minute. We never want you to feel that your time isn’t valued. We’d really appreciate the opportunity to look into this and see if there’s anything we can do to help. Please reach out to our Customer Service team with your order information so we can assist you.

Rated 5 out of 5 stars

Always have wonderful results when…

Always have wonderful results when ordering from your company.

28 August 2026
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you’ve consistently had great results with your orders. We truly appreciate your continued support and look forward to helping you grow for many years to come!

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