I realy like your good color photos of fruit, and would also like to see the tree leaves clearly (sometimes are shown) as well as mature tree size although the tree size is described in text. I did... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've dealt with 4 different companies for my needs and comparisons. Stark was better than 2 others, but room for improvement. I'm still waiting for 2 trees I ordered in the summer. First frost alread... See more
Company replied
I have shopped Stark Bros. for more than 40 years. I have always appreciated their quality. Unfortunately, their prices are a bit excessive lately and today's experience was an example. While I was sh... See more
Company replied
Love doing business with Stark Brothers! Very responsive! We purchased one of their specials with three varieties of strawberry plants (which we can't buy locally but always wanted to try). They got a... See more
Company replied
Company details
Information provided by various external sources
Stark Bro's offers quality nursery products, and helpful advice, for the growing enthusiast. Order trees, plants, and supplies online now or request a catalog.
Contact info
U.S. 54 20947, 63353, Louisiana, United States
- starkbros.com
3.9
Great
200 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Price and shipping charges are high for…
Price and shipping charges are high for what I got. Only bought befit was not available locally.
27 August 2026
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you for your review! We understand that shipping costs can be frustrating, and we truly appreciate your feedback. We’re glad we could provide a variety that wasn’t available locally, and we hope you enjoy your new plant!
No hard sell
No hard sell. The only improvement that could be made would be to include reviews from people in the growing zone.
25 August 2026
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you for your four-star review! We’re glad you appreciated our no-hard-sell approach. We also appreciate your suggestion about including reviews from customers in different growing zones. We agree that firsthand experiences from gardeners in similar climates can be especially helpful when choosing the right plants. We’ll be sure to share your feedback with our team!
Issue resolved
I posted a review on Stark Bro's Nurseries about a delivery date error that caused the tree to be delivered stressed and in very poor shape. They replied and acknowledged the error and replaced the tree I ordered with two new trees that were of equal value to the tree I ordered. The trees arrived in good shape. Thank you for responding to my concern, and I would buy from Stark Bro's again.
22 August 2026
Unprompted review
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you so much for giving us the opportunity to make things right! We’re glad we could replace your tree and that your new trees arrived in good shape. We truly appreciate your understanding and your willingness to give Stark Bro’s another chance.
You have what I wanted!
22 August 2026
Reply from Stark Bro's Nurseries & Orchards Co.
We’re so glad we had exactly what you were looking for. We truly appreciate your business and hope you enjoy your new plants!
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you for the wonderful five-star review! We’re so glad you found our website easy to use and enjoyed the variety of choices. We appreciate your support and hope you enjoy your new plants!
Orders easy to place
Orders easy to place. The product guarantee is great. You have numerous products to select. I like the app selects pollinators that are needed for fruit production, it very helpful!!!
22 August 2026
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you for the wonderful review! We’re so glad you find our ordering process easy and our product guarantee reassuring. We’re especially happy to hear that the pollinator recommendations are helpful—it’s our goal to make choosing the right trees as simple as possible. We appreciate your support and hope you enjoy a bountiful harvest!
Good information for Apple tree…
Good information for Apple tree selections. Repeat buyer.
21 August 2026
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you for being a repeat customer! We’re so glad you found our information helpful when choosing your apple trees. We truly appreciate your continued support and look forward to helping you grow for many years to come!
Warranty Honored
I was surprised when the Stark Bro's representative stated they would honor the one year warranty when my bing cherry did not make it. They provided educational videos to help me with understanding whether or not a tree is actually dead. I will say that I called and left a message to inquire about the procedures on seeking a return/replacement. No one called me back. So, I wrote an email and received a reply using that method.
20 August 2026
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you so much for sharing your experience! We’re glad our warranty and educational resources were helpful in getting your Bing cherry tree situation resolved. We’re sorry we missed your initial voicemail, but we’re happy our team was able to assist you through email.
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you so much for the wonderful 5-star review! We’re thrilled to hear you’ve had such a great experience with our products. We truly appreciate your continued support and look forward to growing with you for many years to come
I can always count on healthy plants
I can always count on healthy plants, great customer service and support, and very helpful "how to" videos for everything, to help me manage them.
18 August 2026
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you for the 5 stars! It means so much to know that you’ve had such a positive experience with our plants, customer service, and growing resources. We love helping our customers feel confident and successful in their gardens.
Can't wait for our plants to grow!
5 star rating this time! Yay!
FIRST experience: I have to be honest and admit that my first time ordering from Stark was not so great. My daughter wanted to gift her husband some grape plants for his birthday. During that conversation, we talked about raspberries as well, so we agreed between the 2 of us, we'd put an order in. We ordered 4 grape bushes and 2 raspberry bushes. The box arrived just fine. A little dinged up, but not too bad. We were SO excited! But inside the box was a big problem. 6 plants laid haphazardly inside, the heavy pot parts laid on top of leaf parts of other plants. They DID include plenty of packing materials, and while thankfully these packing materials kept the plants from moving more during the shipping process, it didn't make up for the recklessness of packing the box. Each plant was wrapped in plastic wrap to keep the soil inside each pot, which IS a good thing if done properly, but this particular wrap job looked like an assembly line gone wrong. Grab a plant, throw plastic on it, who cares if leaves get broken, torn or bent... DONE! Ok... NEXT! Upon recieval, and upon removing the plastic wrap, no matter how tender and careful I tried to be, most leaves were wounded, torn, shriveled and shredded. One plant lost ALL its leaves, and ... died. The other 5 did end up surviving, as they each had at least 2-3 remaining sad looking leaves, but with proper love and care, they did eventually end up making a full recovery and we are hopeful they are going to make it to maturity. After several communications with Stark, they offered to to send me a replacement of 4 plants to make up for the loss of one plant and the poor packing and shipping process.
SECOND experience: I received my replacement order and all 4 of them look wonderful! I am very happy with them. The box was a little bit dinged up, and laid on its side, but upon opening, all were securely tucked in plenty of shipping materials, and wrapped properly this time, and not one single leaf was lost. I don't have them planted yet at the time of writing this, but will soon! If I ever need any more plants next year, I will be sure to keep you in mind! For now... I'm ending on a good note!
17 August 2026
Unprompted review
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you so much for sharing such a thoughtful and honest review! We’re truly sorry your first experience with us didn’t meet the standard we strive for, especially when those plants were intended as a special birthday gift. We’re glad our team was able to make things right and that your replacement plants arrived safely and in great condition.
We really appreciate your patience, your care for the plants, and the opportunity to turn your experience around. We’re thrilled to hear you’re ending on a good note, and we hope your new grape and raspberry plants thrive for many years to come! Thank you for giving Stark Bro’s another chance—we’d be honored to grow with you in the future!
customer service sucks never open, never a update
Update:8/22 after talking to somone about the issue, they did ship the plant that i order in a timely manner, the plant is beautiful.
I order a plant 8/9 and the delivery date has been pushed back 3x.I call the 1800 number they say the old delivery date. then they are always closed when the site says they are open, and now it just says order statues ordered. I have emailed them and asked them if they canceled my order, or if i need to cancel my order due to the tree not being ready and still no response. I am just going to cancel my order and hope for the best.
Update: talked to someone and they said the plant would be mail out next week. We will wait and see
7 August 2026
Unprompted review
Reply from Stark Bro's Nurseries & Orchards Co.
We’re very sorry for the frustration and confusion you experienced with your order. We understand how disappointing it is to have the expected delivery date change multiple times, especially when you’re trying to get clear answers.
Your order was canceled online today, and one of our customer service agents reached out to you and was able to rebook the order. We’re also checking on the availability of the plant now to see if we can get it ready to ship this week.
We truly appreciate your patience and apologize that we did not communicate more clearly throughout the process. We’re doing our best to get your order moving as quickly as possible.
They feel like family
Knowledge the amount of time to ship the politeness it's like dealing with family
17 August 2026
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you so much for your kind words! We truly appreciate your patience and understanding with shipping times. We’re so happy to hear you had such a positive experience with us.
Good selection
Good selection, appropriate for growing zone, recommended pairing plants for proper pollination, product delivered when promised, in good condition and will be guaranteed for one year. Planting instructions included.
8 August 2026
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you so much for your wonderful five-star review! We’re thrilled to hear you had such a positive experience with our selection, planting recommendations, delivery, and instructions. We work hard to make choosing and growing your plants as easy and successful as possible. We truly appreciate your support and hope you enjoy your new plants for years to come!
Great plants and a guarantee
Great plants and a guarantee. I know I get quality and good information from Stark Bros.
16 August 2026
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you so much for your wonderful review! We’re thrilled to hear you’ve had a great experience with Stark Bro’s and appreciate your trust in our plants, information, and guarantee.
Apple Tree Replacement
A late April snow storm took out one of my 2yr old apple trees that I had ordered from Stark Bros. I was so distraught. I contacted customer support- they replied to my email very quickly. Long story short. I ended up getting credit towards an exact replacement so I can give it a good head start and plant it this fall. These customer support people are AWESOME!!! I always recommend to my family and friends to buy fruiting plants from Stark Bros. I've always had great success with anything I purchased in the past. Love, love, love Stark Bros! They are the best and have a customer for life in me :)
14 August 2026
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you so much for your wonderful review! We’re truly sorry that the late-April snowstorm took out your apple tree, but we’re so glad our Customer Support team could help make things right. We’re thrilled to hear you’ll be giving your replacement a good head start this fall!
Your kind words mean so much to our entire team, and we’re especially grateful for your continued trust and for recommending Stark Bro’s to your family and friends. We’re honored to have you as a customer for life!
Gotten several trees from your…
Gotten several trees from your organization all are doing well
13 August 2026
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you so much for your continued support! We’re thrilled to hear that the trees you’ve received from us are all doing well. We truly appreciate your trust in Stark Bro’s and look forward to helping your orchard continue to thrive
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you so much for the wonderful review! We’re thrilled to hear that you had such a great experience with our customer service. We truly appreciate your kind words and your support!
good selection and plants in good shape…
good selection and plants in good shape when recived
6 August 2026
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you for your wonderful feedback! We’re so glad to hear you were happy with the selection and that your plants arrived in good shape. We truly appreciate your business and hope you enjoy watching your plants grow!
By the time I received my elderberry…
By the time I received my elderberry plant, it was shipped out on a Thursday it sit in the post office distribution center all weekend and but by the time I got it, it was dead with no recovery !
6 August 2026
Reply from Stark Bro's Nurseries & Orchards Co.
Thank you for sharing your experience. We’re very sorry your elderberry plant arrived in poor condition after being held at the post office distribution center over the weekend. We understand how disappointing it is to receive a plant that is unable to recover.
We’re glad you contacted us today so we could speak with you directly and issue a refund for the affected plant. We appreciate you giving us the opportunity to make this right and apologize for the inconvenience.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.