Stark Bro's Nurseries & Orchards Co. Reviews 

200
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers had a great experience with this company. Customers frequently mention that the plants, trees, and berries always arrive in wonderful health, thriving remarkably well and eventually producing plenty of delicious fruit. Many people also deeply appreciate the exceptionally helpful guidance, educational resources, and strong support provided whenever they need assistance with their gardening projects. Some people were dissatisfied with frequent delivery delays, unexpected shipping changes, and postponed dates that severely disrupted their seasonal planting plans. Other consumers noted ongoing challenges with successfully reaching customer service representatives or receiving timely follow-up responses regarding damaged items.

What people talk about most

Product

People report high satisfaction with the product quality, expressing delight over healthy trees and flavorful... See more

Order

Consumers experience mixed feelings regarding their order process, as reviewers frequently report severe... See more

Quality

Customers consistently note positive experiences with quality, highlighting that plants and trees arrive... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising helpful representatives... See more

Delivery service

Users describe ambiguous interactions with delivery service, as some reviewers praise fast shipping times and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I realy like your good color photos of fruit, and would also like to see the tree leaves clearly (sometimes are shown) as well as mature tree size although the tree size is described in text. I did... See more

Company replied

Rated 3 out of 5 stars

I've dealt with 4 different companies for my needs and comparisons. Stark was better than 2 others, but room for improvement. I'm still waiting for 2 trees I ordered in the summer. First frost alread... See more

Company replied

Rated 3 out of 5 stars

I have shopped Stark Bros. for more than 40 years. I have always appreciated their quality. Unfortunately, their prices are a bit excessive lately and today's experience was an example. While I was sh... See more

Company replied

Rated 5 out of 5 stars

Love doing business with Stark Brothers! Very responsive! We purchased one of their specials with three varieties of strawberry plants (which we can't buy locally but always wanted to try). They got a... See more

Company replied


Company details

  1. Nursery
  2. also in
  3. Garden centre
  4. Wholesale Plant Nursery

Information provided by various external sources

Stark Bro's offers quality nursery products, and helpful advice, for the growing enthusiast. Order trees, plants, and supplies online now or request a catalog.


Contact info

3.9

Great

TrustScore 4 out of 5

200 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(200)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This Company is the Best

This Company is the Best, with great service, product, and pricing.

10 August 2026
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you so much for the wonderful review! We’re thrilled to hear you’re happy with our service, products, and pricing. We truly appreciate your support!

Rated 5 out of 5 stars

Website is easy to use

Website is easy to use, and sets the buyer up for success by connecting their wants with their growing zone and whatever successful growing plans are needed like a pollinator and acidifiers. I highly recommend Stark Bros to everyone i know because we have 12 trees and one rhubarb plant that is thriving and giving us an abundance of fruit and beautiful foliage just like we wanted!

7 August 2026
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you so much for your wonderful review and recommendation! We’re thrilled to hear that your trees and rhubarb are thriving and providing you with an abundance of fruit and beautiful foliage. We’re so glad our website and growing recommendations have helped set you up for success. Happy growing, and thank you for choosing Stark Bro’s!

Rated 5 out of 5 stars

Very pleased with Stark Bros quality

I am very pleased with nearly all of my fruit tree orders. Shipments always arrive in excellent condition and in timely manner. I will continue to purchase my fruit tree stock from Stark Brothers.

31 July 2026
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you so much for your five-star review! We’re delighted to hear that your fruit trees have arrived in excellent condition and that you’ve been pleased with your orders. We truly appreciate your continued support and look forward to helping you grow for years to come. Happy growing!

Rated 5 out of 5 stars

An AMAZING company to work with!

An AMAZING company to work with in building my small home orchard! They helped me pin point the best trees for my zone and provide excellent instructions and videos to teach me better survival practices. Despite one shipper tree injury all 8 apple, 1 mission fig, 2 citrus, the grapes all are doing very well. The tree guards saved my trees from the jackrabbits so that both can live together. Much appreciation, Dane from Lake Shastina, Weed, CA

30 July 2026
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you so much, Dane, for the wonderful five-star review! We’re thrilled to hear that your home orchard is thriving and that our guidance, instructions, and videos have helped you along the way. We’re especially glad the tree guards helped protect your trees from those jackrabbits! We truly appreciate you choosing Stark Bro’s and wish you many years of healthy growth and abundant harvests. Happy growing!

Rated 5 out of 5 stars
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you for the five-star review! We’re so glad you’re happy with our selection and support. We truly appreciate your business and look forward to helping you grow for years to come.

Rated 5 out of 5 stars

I received a credit and was able to…

I received a credit and was able to order replacements right away. Very quick response😄

5 August 2026
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you for your five-star review! We’re glad we could help resolve the issue quickly and get your replacements ordered right away. We appreciate your patience and are happy to have you as a customer!

Rated 5 out of 5 stars

Given correct info to select best…

Given correct info to select best plants for me. They arrive when promised and in the best condition. Getting my money worth. THank You

1 August 2026
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you received the information you needed to choose the best plants for your garden and that your order arrived on time and in great condition. We truly appreciate your support and are so glad you feel you’re getting great value from your plants.

Rated 5 out of 5 stars

Always a great experience

Always a great experience buying from Stark Bros. Thank you for all the excellent service over the years!

30 July 2026
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you so much for your kind words and your 5-star review! We're truly grateful for your continued support and loyalty over the years. It means so much to know you've consistently had great experiences with us. We look forward to helping you grow for many seasons to come. Happy gardening, and thank you for choosing Stark Bro's!

Rated 5 out of 5 stars
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you so much for your 5-star review! We're honored to have earned your trust. Providing high-quality plants and dependable service is always our goal, and we're so glad to hear you had a positive experience. We truly appreciate your support and look forward to serving you again. Happy gardening!

Rated 4 out of 5 stars

Exemplary and friendly customer care

This company has always sent me the strongest trees for more than 30 years now. Although trees are not guaranteed to survive 100%, they are quick to offer a warranty in case they died.i had to claim that warranty on some occasion. Nevertheless, a replacement is promised all the time. I have referred many of my friends, neighbors and family to purchase from this company and I'm pleased to say that they did and are very happy with their purchase. Keep up the good work, Stark Brothers, of keeping the planet healthy through your nursery.

22 July 2026
Unprompted review
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you so much for your thoughtful review and for being a loyal Stark Bro's customer for over 30 years! We truly appreciate your continued trust and support. It means a great deal to know that you've been happy with the quality of our trees, our customer service, and our warranty program when challenges arise.

We’re especially grateful for the many friends, neighbors, and family members you’ve referred to us over the years. Helping gardeners grow beautiful, healthy trees while adding more green to the world is exactly why we do what we do. Thank you again for being part of the Stark Bro's family, and we look forward to serving you for many more years!

Rated 5 out of 5 stars

I am writing to tell you how pleased I…

I am writing to tell you how pleased I am with the Redhaven Peach Semi-Dwarf Supreme whch I purchased in April, 2023. We got a few peaches last year but this year the tree has produced over a bushel of extremely sweet, juicy fruit! I am so happy with this tree.

20 July 2026
Unprompted review
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you so much for taking the time to share your experience! We're delighted to hear your Redhaven Peach Semi-Dwarf Supreme has grown so well and rewarded you with such a wonderful harvest. There's nothing better than enjoying sweet, juicy peaches straight from your own tree, and we're thrilled to have been a part of that. We truly appreciate your kind words and wish you many more seasons of abundant harvests. Happy growing!

Rated 4 out of 5 stars

I just wish there were more branches…

I just wish there were more branches and leaves for the prices..Other then that they're good trees.

23 July 2026
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you for taking the time to leave us a review! We're glad to hear you're happy with your trees overall.

We understand your comments about the branching and foliage. Depending on the variety and the time of year they're shipped, young trees can vary in size and branching as they establish. With proper planting and care, they should continue to fill out and develop more branches and leaves as they grow.

We appreciate your feedback and thank you for choosing Stark Bro's. We wish you many years of healthy growth and a great harvest!

Rated 1 out of 5 stars

Bad Experience

A tree was shipped months after being ordered. The tree arrived in very poor condition and did not survive the winter. The tree was replaced under warranty, but the same thing happened again and Stark Brothers refuses to do anything. It was an expensive waste of time and money.

17 July 2026
Unprompted review
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you for sharing this feedback, and we're sorry your experience with your fruit tree didn't go the way either of us hoped.

For context for other readers: our records show the original tree shipped ahead of its estimated date in September 2024. When you reached out shortly after delivery with concerns about the leaves, our team advised that some stress is normal during shipping and to give the tree time to establish. When it didn't survive the winter, we replaced it at no cost, including waiving the standard replacement shipping fee given your prompt report.

The replacement tree also shipped ahead of schedule and unfortunately did not survive the following winter. Our guarantee covers one free replacement per original purchase, which we honored, and that is the same policy we apply to every customer.

We know that's a disappointing outcome after two trees, and we understand your frustration. If you'd like to discuss options going forward, including a discount toward a future purchase, please reach out to our customer service team directly at 800.325.4180.

Sincerely,
Stark Bro's Nurseries & Orchards Co.

Rated 5 out of 5 stars

Great Customer Service and Good Quality Trees

While I initially had a problem with the first tree I received due to a failed graft, Stark Bro's immediately sent me a replacement and upgraded the tree to the next higher level. You can trust this company for both quality trees and they stand behind their product. I will continue to use this company.

29 June 2026
Unprompted review
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you so much for your wonderful 5-star review! We're sorry your first tree experienced a graft failure, but we're glad we could make it right with a replacement and an upgrade. Providing quality plants and standing behind our products is something we take great pride in. Your trust and continued support mean the world to us, and we look forward to helping your garden grow for many seasons to come. Happy planting!

Rated 1 out of 5 stars

Trees died-Customer service horrible-Don't do what they promise

First 4 of the fruit trees died before fall, which I understand can happen, but the horrible customer service is why the poor review. Once they received the information and pictures of the dead trees, they agreed to give me a store credit for that amount so I could order new trees. This was in April. What happened after that was no communication and rather than the store credit, they issued a refund to a card that I don't have. It has now been 2 months, now mid-July, without ever receiving the promised call back from a manager in accounting and way too late to plant new trees. Be very very cautious if you order from here, but more so if you have any problems with your order. I should've just just with our local growers.

10 July 2026
Unprompted review
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Hi Jim, Thank you for sharing this feedback, and we're sorry for the frustration and delay you experienced. We take these concerns seriously, and after reviewing your case, we've corrected the issue on our end and reached out to you directly with the resolution.
We appreciate your patience and your years of business with us, and we'd welcome the chance to make this right. If you have any further questions, please don't hesitate to contact our Customer Service team directly.

Rated 1 out of 5 stars

Ordered in Feb for May delivery

Ordered in Feb for May delivery. It is now July and they sent me another email saying that my order was delayed until August! Called customer service and they couldn't even give me any assurances that they wouldn't push back the deadline again.. At this rate the plant might get to me in four or five years.. I demanded a refund. Stark Bros have lost my business and I am telling every gardener I know and gardener group I am in about how terrible my experience with Stark Bros has been. Terrible. Impossible. Frustrating and I still don't have my order 6 months after I ordered it. Apparently this is how they run their business. Take your money and never send you plants - just emails with delays.

18 February 2026
Unprompted review
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Hi, We are so sorry for the frustration and the long wait you experienced. Repeated ship date delays are not the experience we want for our customers, and we understand how discouraging that can be after months of waiting. We'd really like to look into your specific order to understand what happened and make sure we improve — would you be willing to reach out directly to Brooke, our Customer Service Manager, so she can review the details with you? She can be reached by emailing info@starkbros.com. Thank you for your patience with us.

Rated 2 out of 5 stars

Lost a Customer

I have been a customer of Stark Bro's for years and generally they deliver acceptable products. However, this year was a complete disaster.

I made an order for strawberries, a honeyberry, and a couple pear trees in early February. In late April, they emailed and informed me that they did not have one of the pear trees and had cancelled the item. I reached out to customer service about this and they offered an alternative.

Saving you all of the details, a lengthy back and forth occurred between me and customer service over charges, reimbursements, upcharging, and more. The person responding was clearly not a native English speaker, and at a certain point, I was so frustrated with the lack of clear communication that I just took the hit and moved on with my life.

That was not the only problem with this order. About a week before I was supposed to receive my delivery, I was informed that the items would be pushed out. This happened twice more with each new deadline. I eventually got all of my products in July. Here in Zone 4B, that is simply unacceptable for most of the plants.

The deplorable customer service and shady delivery delays have completely severed any loyalty I felt for this company.

2 star only because I have had acceptable transactions in the past.

Edit: in response to Stark Bro's. I didn't respond to your email seeing as it yet again had fragmented, nonsensical sentences. You also stated in the email there would be a refund of $40 but on here it is lower? Either your customer service needs additional training or your AI system is hallucinating (I suspect this is the actual reality of the situation).

I also forgot to mention I ordered the gallon honeyberry and it just recently arrived. The tiny, sickly, honeyberry plant I received has no business being in a gallon pot. It was perhaps an inch high with about 4 leaves on it.

30 June 2026
Unprompted review
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you for taking the time to share your feedback. We are truly sorry to hear about the frustration you experienced with your recent order. We understand how disappointing it is when an order does not go as expected, especially after being a loyal Stark Bro’s customer for many years.

We apologize for the communication issues, the changes to your order, and the delays you experienced. We know that timing is especially important with plants, and we regret that the delivery schedule did not meet your expectations for your growing zone.

Our team did reach out to you yesterday in an effort to discuss your concerns further, but we were unable to connect. We have also issued a refund for the $24.41 you referenced regarding the charges in question.

We appreciate your past business and the opportunity to make things right. We hope you will allow us the chance to better serve you in the future and provide the quality products and customer experience that Stark Bro’s has been known for for over 200 years.

Rated 4 out of 5 stars

Updated Review, Vendor Took Care of Original Issues

I'm updating my earlier review. After contacting the vendor, they responded promptly and replaced both trees. The replacement trees were in good shape, and shipped within a couple of weeks. I've updated my review to 4 stars, as I feel the vendor did a good job responding and taking care of the issue.

Delayed order, product received finally, but heavily damaged and with insect activity. I've reached out on their site, but I'm not holding out hope that they'll resolve it properly based on other reviews. I'll revise this if we receive decent support.

24 June 2026
Unprompted review
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you for taking the time to share your experience. We're sorry to hear your order arrived later than expected and that the plant was damaged in transit with signs of insect activity. This is not the condition we want our products to arrive in.

We appreciate you reaching out to our customer support team. We take concerns like this seriously and will work to review the issue and find an appropriate resolution. If you have not already done so, please include photos of the damage and any insect activity with your inquiry, as that helps us evaluate the situation more quickly.

We value your feedback and the opportunity to make this right.

Rated 5 out of 5 stars

I have ordered a bare root peach tree…

I have ordered a bare root peach tree and pear tree, very healthy trees, followed direction for planting and they are thriving today. Love this nursery.

13 April 2026
Unprompted review
Stark Bro's Nurseries & Orchards Co. logo

Reply from Stark Bro's Nurseries & Orchards Co.

Thank you so much for your kind review! We're thrilled to hear that both your bare-root peach and pear trees arrived healthy and are thriving. It means a lot to us that you followed our planting directions and have had such great success. We truly appreciate your support and look forward to helping you grow your orchard for years to come. Happy gardening!

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