Star Tours Reviews 9,359

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,304 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff, including tour managers and coach captains, for being friendly, polite, knowledgeable, and well-organized, ensuring smooth and enjoyable trips. Many appreciate the excellent service, well-planned itineraries, and the quality of accommodations and food provided, often describing their holidays as fantastic and memorable. However, some people were dissatisfied with certain aspects, such as uncomfortable bus seating or hotel quality. A few customers also mentioned issues with time management, feeling rushed at some attractions while spending too long at others, and occasionally experiencing a lack of proper meal breaks. A small number of reviewers also raised concerns about the professionalism of some staff members, which impacted their experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise tour managers for their... See more

Holidays

People report positive experiences with holidays, often highlighting well-organized and enjoyable trips. Many... See more

Service

Clients share positive opinions on service, frequently highlighting the excellent organization, seamless... See more

Location

Reviewers mention positive feedback about location. Customers praise the well-planned itineraries that cover... See more

Quality

Consumers generally express satisfaction with the quality of various aspects of their experience. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paris Disneyland special tour was well organised and punctual. The coach driver and manager Saurbh Patel were both friendly and polite. Tour manager took care of each passenger every time. One sugges... See more

Rated 5 out of 5 stars

It was our 3rd trip with Star tours.. most enjoyable.. well informative.. great friendly guide Stephen Fernandez and coach captain Delroy and Mika . Not to forget the great family like other tourists... See more

Rated 5 out of 5 stars

I had such a fantastic day trip to the Cotswolds and Oxford with Star Tours today! Our tour manager Mr. Divash Joshi was absolutely brilliant, friendly, attentive, and full of interesting stories th... See more

Rated 5 out of 5 stars

Overall, it was an amazing four days tour of Scotland. Abhishek (tour manager) managed our tour promptly and smoothly, additionally, Jayesh (coach captain) made sure that our journey was safe and nice... See more


Company details

  1. Tour operator

Written by the company

Since 1997, we have earned a reputation as the UK’s preferred Asian tour operator. As you read the testimonials, you will see why thousands of travellers repeatedly choose Star Tours. As a family business, we are constantly improving, evolving and refining our services to meet our passengers’ needs. This year we are proud to offer new tours to worldwide destinations as well as introduce many enhancements to our existing tours and services. We at Star Tours pride ourselves in providing first-class services, professional tour managers, authentic Indian meals and itineraries that appeal to everyone. We offer comprehensive tours at a price to suit all travellers without compromising on quality and services. Our hospitable approach to families, groups and communities has helped us maintain our position as the first choice for thousands of people worldwide. We believe that touring should be fun and that our guests should be well-versed in the history and aspects of culture whilst they explore the world. Our tours are designed for travellers to enjoy a diverse array of fascinating countries. With our guidance, you will visit iconic locations made famous on screen and in literature with the assurance that you are travelling with the experts. Contact us 24 hours a day, 7 days a week and allow us to help you find that perfect dream holiday for you and your loved ones. We hope that you enjoy browsing through our brochure, and we look forward to welcoming you to the Star Tours holiday experience. Bon Voyage


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Replied to 5% of negative reviews

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Rated 5 out of 5 stars

I had an amazing experience with Star…

I had an amazing experience with Star Tour on the Panoramic Coach Tour on 19 November 2025. The entire journey was well-organized, comfortable, and filled with unforgettable sightseeing moments.

A special thanks to our wonderful coach driver Mr. Licha, whose driving was smooth, safe, and professional at all times. Also, heartfelt appreciation to our tour manager Divash Josi for his excellent coordination, friendly guidance, and detailed explanations during the trip. Their efforts truly made the tour memorable.
Overall, this was a fantastic travel experience, and I highly recommend Star Tour for anyone looking for a well-planned and enjoyable European journey! 🌟

23 November 2025
Unprompted review
Rated 5 out of 5 stars

Awesome Experience Star Tour

I took the VISA processing service from Star Tour and the experience is awesome. They helped in everything and ensured the process would be smooth. I am grateful to Chirag and the Star Tour VISA Team for being super helpful and courteous. Thank you and wish you the best.
I am now looking forward to our upcoming family tour through Star Tours and trust we will have similar wonderful experience.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Best of Europe with Ankit and Mohsin

Two people, our tour manager "ANKIT VALIA" and our coach captain "MOHSIN - they made one of our dreams true and beautiful effortlessly - to visit Europe !!
We took Best of Europe tour package with Star Tours starting 18th October 2025. We were visiting Europe first time in our life, and it could not have been done better.

Highlights:
1. Ankit our tour manager planned the itinerary so well and smoothly executed it.
2. The entire journey was incredibly well-planned and organised with every detail thoughtfully taken care of.
3. This includes what to be included in the breakfast on top of what is provided by the hotel/restaurant to account for different culture and age-group people in the tour, what time to leave from hotel, what activity to do first to make we avoid the queues, how much time to allot of each excursion, everything.
4. Appropriate toilet break, meals breaks were included.
5. Meals options were simply fantastic catering to vegetarians as well and flexible, on-demand requests were accepted as well.
6. Then Mohsin’s excellent driving and friendly demeanour added to the comfort and safety of our journey.
6. Ankit was very well informed about the locations and kept us entertained and informed throughout the tour about various interesting facts of each place we were visiting.

Last but not the least, I must mention my kids missed both Ankit and Mohsin for weeks after the tour finished.

This tour company exceeded our expectations. Highly recommended for anyone looking for a perfectly curated and memorable Europe vacation! A+++++++

18 October 2025
Unprompted review
Rated 5 out of 5 stars

Beautifully curated 4N 5 day trip to…

Beautifully curated 4N 5 day trip to catch a glimpse of some of the most beautiful places in Paris and Switzerland. The food served during the trip was great. Only issue is that the trip is slightly hectic. Wish we had more days. The coach captain Mr Licka was an expert driver and the tour manager Mr Divash was very knowledgeable. Wishing Star Tours all the very best.

23 November 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Support Throughout the Entire Visa Process

The visa process team delivered an exceptional experience from start to finish. Their communication was clear, timely, and reassuring throughout every step. The member of the team demonstrated genuine professionalism and a strong understanding of the requirements, making the entire process smooth and stress-free. They handled all details with care, kept me informed, and addressed every concern with confidence and accuracy. I couldn’t have asked for a better support system.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
Relaxed journey
reliable driver (Parth)so polite, caring, efficient and respectful!
Many thanks
Definitely use again and recommend
🙏🏽

7 November 2025
Unprompted review
Rated 5 out of 5 stars

We had a good time

We had a good time, Divash our tour guide oh he was so amazing, the tour of Scotland and Edinburgh was amazing and the scenery was absolutely breathtaking. Wow we had a absolutely brilliant time. Everyone on the tour each and everyone was absolutely friendly and got on so well with each other

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Three days tour to Holland with Star…

Three days tour to Holland with Star Tours.from 7th November to 9th November.
We went to Holland in group for 3 days,we have great service by star Tours,The couch was well furnished,clean,and comfortable.on top of that the
Young driver Mr,Parth was very friendly,polite and pleasant.we enjoyed the couch ride in whole journey,in my whole life I had never seen such a clever,accurate,and efficient driver.In my opinion
The star Tour company and their service are well above the standard.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Europe tour

Amazing Europe tour. Travel manager Stefen and choffer Licka are exceptional. Great food provided during all days. Looking forward joining with you again for different country

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful tour experience with Stephen…

Wonderful tour experience with Stephen our guide and friend for the tour from star tours and our coach chauffeur/ expert driver - Licka. Very well organised and executed, The tour comprehensively covered Europe in the panoramic Europe tour-PNER. In jus
t 5 days. Not even a single day was wasted and Stephen and Licka did a great job in planning and making sure we saw every attractions with enough time to spare which made this tour very special to us/ our family. Given an another opportunity we will come back again to Star tours.

Thanks Stephen and Licka. Have a blessed future and let's meet at one more start tours in the future

Sivaraman and family - Chennai / India

5 November 2025
Unprompted review
Rated 5 out of 5 stars

i'd like to thanks stephen and Licka

i'd like to thanks star tour it was my first time with star tour as i have been watching their advertisement on Tele but never think about it.
But i decided to give it a go.......for Panoramic Europe 5 days and 4 nights Tour......
Our Tour Manager Stephen And Drive Leeka who Made this hectic road Trip Journey Amazing for us .
Food was amazing throughout the stay but i'd say if there is little bit more variety for Hala food would be cherry on top.
Hotel on day 3 was not as good as expected broken bins and furniture and damaged paint.

5 November 2025
Unprompted review

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