Star Tours Reviews 9,359

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,304 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff, including tour managers and coach captains, for being friendly, polite, knowledgeable, and well-organized, ensuring smooth and enjoyable trips. Many appreciate the excellent service, well-planned itineraries, and the quality of accommodations and food provided, often describing their holidays as fantastic and memorable. However, some people were dissatisfied with certain aspects, such as uncomfortable bus seating or hotel quality. A few customers also mentioned issues with time management, feeling rushed at some attractions while spending too long at others, and occasionally experiencing a lack of proper meal breaks. A small number of reviewers also raised concerns about the professionalism of some staff members, which impacted their experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise tour managers for their... See more

Holidays

People report positive experiences with holidays, often highlighting well-organized and enjoyable trips. Many... See more

Service

Clients share positive opinions on service, frequently highlighting the excellent organization, seamless... See more

Location

Reviewers mention positive feedback about location. Customers praise the well-planned itineraries that cover... See more

Quality

Consumers generally express satisfaction with the quality of various aspects of their experience. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paris Disneyland special tour was well organised and punctual. The coach driver and manager Saurbh Patel were both friendly and polite. Tour manager took care of each passenger every time. One sugges... See more

Rated 5 out of 5 stars

It was our 3rd trip with Star tours.. most enjoyable.. well informative.. great friendly guide Stephen Fernandez and coach captain Delroy and Mika . Not to forget the great family like other tourists... See more

Rated 5 out of 5 stars

I had such a fantastic day trip to the Cotswolds and Oxford with Star Tours today! Our tour manager Mr. Divash Joshi was absolutely brilliant, friendly, attentive, and full of interesting stories th... See more

Rated 5 out of 5 stars

Overall, it was an amazing four days tour of Scotland. Abhishek (tour manager) managed our tour promptly and smoothly, additionally, Jayesh (coach captain) made sure that our journey was safe and nice... See more


Company details

  1. Tour operator

Written by the company

Since 1997, we have earned a reputation as the UK’s preferred Asian tour operator. As you read the testimonials, you will see why thousands of travellers repeatedly choose Star Tours. As a family business, we are constantly improving, evolving and refining our services to meet our passengers’ needs. This year we are proud to offer new tours to worldwide destinations as well as introduce many enhancements to our existing tours and services. We at Star Tours pride ourselves in providing first-class services, professional tour managers, authentic Indian meals and itineraries that appeal to everyone. We offer comprehensive tours at a price to suit all travellers without compromising on quality and services. Our hospitable approach to families, groups and communities has helped us maintain our position as the first choice for thousands of people worldwide. We believe that touring should be fun and that our guests should be well-versed in the history and aspects of culture whilst they explore the world. Our tours are designed for travellers to enjoy a diverse array of fascinating countries. With our guidance, you will visit iconic locations made famous on screen and in literature with the assurance that you are travelling with the experts. Contact us 24 hours a day, 7 days a week and allow us to help you find that perfect dream holiday for you and your loved ones. We hope that you enjoy browsing through our brochure, and we look forward to welcoming you to the Star Tours holiday experience. Bon Voyage


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 5% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great value trip with Star tours

It was our 3rd trip with Star tours.. most enjoyable.. well informative.. great friendly guide Stephen Fernandez and coach captain Delroy and Mika . Not to forget the great family like other tourists friends. We felt very safe and comfortable during the whole trip. Food and accommodations were excellent standard. Recommend Star Tours to our all friends and family.. Looking forward to book another trip in future.. Thank you Star tours xx

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Lovely tour manager and driver, good experience

Our tour manager ,rishi, was probably the nicest guy I've ever met.Our driver was Mihai and he was very cooperative.
Lovely hotel and food but rishi was genuinely the best, so nice and chill.
Heard he's representing you for 2025 travel rewards!He will ace it.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent Experience with Star…

⭐️⭐️⭐️⭐️⭐️ Excellent Experience with Star Tours, Mr. Rishi & Mihai!

We’ve just returned from a wonderful 4-day tour arranged by Star Tours, and I can’t praise the experience enough! Everything was so well-organized from start to finish.

Our tour guide, Mr. Rishi, was absolutely fantastic — knowledgeable, friendly, and always ready to help. He shared so much interesting information and made the journey enjoyable and engaging throughout. His professionalism and enthusiasm truly made the trip memorable.

A big thank you also to our driver, Mihai, who drove us safely and comfortably everywhere we went.

The hotel we stayed in was very nice and comfortable, and the restaurants we visited were excellent — great food and service at every stop.

Overall, it was an outstanding experience and a tour I would highly recommend to anyone. Thank you again to Star Tours, Mr. Rishi, and Mihai for making these four days so special!

2 November 2025
Unprompted review
Rated 5 out of 5 stars

We had an absolutely wonderful…

We had an absolutely wonderful experience on DisneyLand Special with Star Tours! The entire journey was beautifully planned, covering stunning sights and giving us the perfect balance of history of the Paris.

A very special thanks to our tour guide Rishi who went above and beyond to make the trip memorable. His knowledge, and friendly nature made us feel comfortable and engaged throughout. He shared fascinating insights at every stop and ensured everything ran smoothly.

Once there our guide Rishi and driver Mihai could not have done more to make it a wonderful experience .Highly recommend this tour and would definitely travel again with Star Tours!

2 November 2025
Unprompted review
Rated 5 out of 5 stars

Best of Europe with Ankit


I recently returned from a 6 days best of Europe tour with Star Tours, and I can’t say enough good things about the incredible team that led our journey. The combination of a knowledgeable, organised tour manager Mr Ankit Valiya and a skilled, courteous coach driver Mr. Moshin made the experience seamless and enjoyable from start to finish.

Tour Manager – Professional, Personable, and Passionate

Our tour manager Ankit, was the heart of the trip. From the moment we boarded the coach, he set the tone with a warm welcome and a clear outline of what to expect. Each day, Ankit kept us informed, entertained, and on schedule. What stood out most was his deep knowledge of every destination — sharing historical insights, local legends, and helpful tips in a way that was both engaging and easy to follow. He handled questions with patience and good humor, and always made sure everyone felt included.

They included Breakfast, Lunch and Dinner in our tour which was delicious and very freshly made. I rate food 10/10 and Indian masala tea for the tour group.

Coach Driver – Safe, Skilled, and Always Smiling

Our coach driver Mr Moshin, deserves just as much praise. Navigating through narrow city streets, winding country roads, and busy motorways, he drove with absolute precision and care. The coach was always spotless, and you could tell Moshin took pride in both safety and service. Not only was the ride comfortable, but he also had a friendly wave or kind word.

What truly impressed me was the teamwork between the driver and tour manager — they worked in perfect sync, which made the entire experience feel smooth and stress-free.

Final Thoughts

A bus tour is only as good as the people leading it, and this team exceeded expectations. Thanks to Ankit and Moshin, I’m already looking at future tours with this company. Their professionalism, enthusiasm, and genuine care for the group turned a good trip into a great one.

18 October 2025
Unprompted review
Rated 5 out of 5 stars

The experience was MindBlowing!!

It was a really very nice experience.The people around us were of pretty much vibe matching and special thanks to Mr.Abhishek and Mr.Jayeshbhai.They both were excellent guide and person to be with coz they did a fantabulous job and indeed we enjoyed with STAR TOURS.If i get a chance i would prefer STAR TOURS again and again…🙂☺️

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Scotland Tour

Great tour of Scotland so many places visited in the 4 days value for money well managed by the Tour Manager Abishekh cannot fault anything food entertainment good humour The driver was great so much covered 10 out of 10

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Historic Scotland 4 day Trip

We went for the Historic Scotland 4 day trip and all the arrangements by Star Tours were extraordinary! Food and stay was fantastic. Abhishek and Jayesh were the best and they made us feel at home. I would recommend this tour 200%. Abhishek went the extra mile and ensured everyone of us were happy and all our needs were catered to. We had a fabulous time and will definitely miss Star Tours!!

27 October 2025
Unprompted review
Rated 5 out of 5 stars

It was a great experience with star…

It was a great experience with star tours, special thanks to tour Manager Abhishek & team for beautifully planning & managing our trip. I was feeling very comfortable with availability of Indian veg food on foreign land & whole journey was wonderful.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Overall amazing Scotland tour

Overall, it was an amazing four days tour of Scotland. Abhishek (tour manager) managed our tour promptly and smoothly, additionally, Jayesh (coach captain) made sure that our journey was safe and nice. Talking about food, it was excellent. I would definitely recommend this tour.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Aeye

Awesome!!! Both the captains( Abhishek and Jayesh) in command of this trip were patient and were too good
With this abilities they will raise their bar every time.
Enjoyed to the fullest
Regards and good luck
Daksharaj and Chitra Shetty

27 October 2025
Unprompted review
Rated 5 out of 5 stars

It was a great and enjoyable trip tour…

It was a great and enjoyable trip tour manager Abhishek very helpful and gave details each places and I would like to huge thanks to Mr. Jayes coach driver good driving created funny atmosphere in the coach we covered most of the places which included itinerary. Nice time management thanks to Mr. Abhishek. This was our first Scotland tour with star tour and I and my parents who came from India they enjoyed a lot I would recommend to go with Star tour

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Memorable tour to Scotland

Would like to appreciate Mr Abhishek and Mr Jayesh for a wonderful tour experience starting from the 27th of October. The stay in the hotel, sightseeing and the food was excellent. The memories made would never fade out, would definitely recommend other family members and relatives to choose this tour on their upcoming trips.

27 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look