Park and Leisure Ltd Reviews 

284
•
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

From the point of ordering the products, which was clear with the delivery charges. The communication was top notch. So I could get on with my day.

Rated 5 out of 5 stars

Excellent service, prompt and good quality. The communication is excellent. It was a pleasure dealing with this company. There aren't many companies these days that tick all the right boxes. Thank you... See more

Rated 5 out of 5 stars

The door hold back hook latch on my trusty 2011 Willeby Winchester Static caravan had broken, due to use and exposure to the elements. I sourced an exact replacement from Park and Leisure Ltd which I... See more

Rated 5 out of 5 stars

I have to say we were a bit nervous about replacing leaking shower bar ourselves but after sending the photo of existing one and receiving a link for the correct part we ordered it and it arrived a... See more

Company details

  1. Caravan Supply Shop

Written by the company

As the premier stockist of parts for Static Caravans in the UK, we take great pride in our ability to fulfil all of your needs. Unlike our competitors, who selectively sell only the fastest moving items, we have chosen a different path. We believe in offering a comprehensive range of products, including the elusive and hard-to-find ones. From Appliances, Taps, Showers, to Wallpaper and more, rest assured that we have these items stocked and readily available. Furthermore, our quick checkout ensures a seamless shopping experience, allowing you to make your purchase without the hassle of registration. Trust us to provide you with professional service and meet all your requirements in the world of Static Caravan parts.


Contact info

4.9

Excellent

TrustScore 5 out of 5

284 reviews

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4.9

All reviews

(284)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

I had an issue ordering a shower mixer valve online but received excellent support from Sales via email and then phone. They even offered good advice on fitting the item I was purchasing and it arrived well packaged one day after placing the order. I will definitely use them again for future caravan parts.

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Curtain glider's

Wonderful service just what needed for my caravan curtains. Will use this site again for anything I need. And delivery was great arrived even before delivery date expected.

18 August 2024
Unprompted review
Rated 5 out of 5 stars

A rare example of First class service

A rare example of First class customer service!

Due to a mishap resulting in being able to see the sky through one of the roof vents in my holiday let, Having guests booked in within two days of this, I urgently needed a replacement part. So after a short google session I found Park and Leisure and their next day delivery service. I ordered my replacement on next delivery and within 20 minutes of ordering I received an update email saying my item was packed and ready for shipping.

Unfortunately, FedEx did not deliver my parcel the next day, instead opting to send me a delivery failed notification even though they hadn't even arrived at the property; I know because I have Ring cameras everywhere :) . I immediately emailed Park and Leisure asking for them to help. To my surprise, within 30 minutes of sending my email I got a friendly call explaining that they had already been in touch with FedEx and upgraded my delivery to an priority AM delivery for the next day at their expense. And that they would quite rightly then argue the charge with FedEx.

My item then did arrive the next day and I fitted it to the roof. With hours to spare before my guests arrive.

The quick actions and response rate by Park and Leisure meant I didn't have to cancel a booking worth several hundreds pounds. Thank you.

6 June 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Park and Leisure have been supplying us caravan parts or many years. They are friendly, helpful and have never let us down.

24 March 2024
Rated 5 out of 5 stars

Happy customer

Very helpful and knowledgeable staff. Delivery to Channel Islands no problem and delivered es advised and kept informed as to order processing. Thanks 😊

1 March 2024

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