We couldn’t be happier with our engagement and wedding rings – they are absolutely perfect and even more beautiful than we imagined. From start to finish, the whole experience was fantastic: rela... See more
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Stephen Einhorn is a British family business, founded in 1995 by Stephen Einhorn and Jane Best, with an aim to create truly individual, luxurious jewellery designs handmade by skilled craftspeople in their London workshop. They strive to run a business that they love, where everyone is valued, and where they provide the best customer service possible. The business has gone from strength to strength and their bespoke jewellery client list now includes Disney, Warner Bros, Netflix, Paul Smith and A Bathing Ape amongst many others. Co-Founders Stephen Einhorn and Jane Best's business is a labour of love, they are passionate about craft and skill and continue to train the next generation of makers. They care about sustainability, the ethical and environmental provenance of every material they use; and the culture of work and care within their organisation.
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ON ALL UK ORDERS OVER £100
Upper Street 210, N1 1RL, London, United Kingdom
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Excellent communication and always fast response and advice on my purchase from overseas. Thank you and I can highly recommend the Stephen Einhorn jewelry and team.

Reply from Stephen Einhorn
Love the service, shop, quality and design of the products.

Reply from Stephen Einhorn
I bought a silver bracelet for my son for his birthday two years ago. He loves it and wears it everyday. He was invited to send it back to be polished and examined to see if it needed any repairs, all done free of charge. The bracelet has an amazing clasp so there is no risk of it coming undone, in the past my son has lost bracelets because they were unsafe. All in all Stephen Einhorn is a very professional and talented jeweller..

Reply from Stephen Einhorn
Excellent service from SE Jewellers
They make beautiful jewellery and there is excellent aftercare. My earring has had an issue with locking in and both times, I’ve taken it into the shop I have always been met with excellent service.

Reply from Stephen Einhorn
Personal service and made you feel that you were an important customer.

Reply from Stephen Einhorn
I bought a gents beaded bracelet that was too small, so I sent it back at considerable expense and was told it was damaged, I just tried it on once. I was refused a larger replacement, so had to have the original extended which was expensive for what it was. The silver part is now almost black. Disappointed.

Reply from Stephen Einhorn
Top Service, awesome design and great quality. Extremely friendly and knowledgeable (in-store). Delivery was timely and flawless. Looking forward buying the next ring.

Reply from Stephen Einhorn
Everyone at Stephen Einhorn is simply wonderful at making sure that each customer is happy and taken care of in grand style. I love my bespoke purchase and I visit whenever possible. SE is the best in jewellery design and customer appreciation.

Reply from Stephen Einhorn

Reply from Stephen Einhorn

Reply from Stephen Einhorn
From ordering to delivery and the item itself, everything was perfect. Jewellery is always of the best quality.

Reply from Stephen Einhorn
Fantastic service to help resize my ring and helpful with a new valuation afterwards. Lorenzo was great!

Reply from Stephen Einhorn
The staff are really friendly and helpful, nothing is to much trouble.

Reply from Stephen Einhorn
Stephen Einhorn and the team will always get 5 stars from me.
I remember when the shop first opened in 1995 and I have a magical selection of jewellery that is unique to me. I’ve had many pieces custom made.
It’s the only jeweller to go to!
One day Stephen’s hand print will be on the Hollywood Walk of Fame!! It should be anyway!

Reply from Stephen Einhorn
Exceptional service from start to finish. Very helpful and friendly staff assisted us to choose the rings to be made and when we collected them they surpassed our expectations. A huge thank you. Would highly recommend them.

Reply from Stephen Einhorn
I have shopped here a number of times over the last 20 years and have always received excellent, knowledgeable help from staff. The jewelry is amazing; unique, edgy, artistic and beautiful designs using first class metals and stones. I have never been disappointed. Highly recommended !

Reply from Stephen Einhorn
Customer service, whether via email, phone, or in-store, is consistently excellent. The retail experience is a pleasure.

Reply from Stephen Einhorn
When my wife died of 40 years, the big question was what to do with all the jewelry, especially the rings and a set of skill earings with rubies for eyes.
Stephen and the team designed me a new ring which incorporated all the jewelry I took in.
The end results is fabulous 18ct white gold band, white diamond from the engagement ring, 4 rubies from the skull earings and a ring of black diamonds from another pair of earings.
Love it.

Reply from Stephen Einhorn
As always helpful friendly and providing great jewellery

Reply from Stephen Einhorn
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