Emma and Elise at Stephen Wilmot was a dream to work with during our house sale. She was proactive, kept us in the loop, and answered us right away every time. Nothing slipped through the cracks — she... See more
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Stephens Wilmot Solicitors is a leading law firm based in South Wales. We are at the forefront of technological change in the marketplace helping to bring solicitors and clients together in a way that is fit for the 21st century. Our 'client first' mentality is at the heart of everything that we do. As a result we’ve created a service that makes the complicated seem simple and demystifies the legal process.
Contact info
Mamhilad House, Mamhilad Park Estate, NP4 0HZ, Pontypool, United Kingdom
- 01633 92 82 82
- conveyancing@stephenswilmot.co.uk
- stephenswilmot.co.uk
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Good experience
Emma and Elise were very helpful, knowledgeable and efficient. They progressed the sale quickly at our end and notwithstanding some delays caused by 3rd parties, we managed to complete reasonably quickly.

Reply from Stephens Wilmot Solicitors
I used Emma Selfridge as my solicitor…
I used Emma Selfridge as my solicitor for the purchase of a buy-to-let property. The process began in July, and despite there being no chain on the property, we only completed at the end of January 2025. The delays were unacceptable and largely due to lost documents, poor communication, and a general lack of organisation.
It was extremely difficult to get hold of Emma, and when she did respond, she would copy me into long, confusing email threads that only added to the stress. I even received emails from her at midnight, which made me question the professionalism of the service. Having purchased several properties in the past, this was by far the worst experience I have had with a solicitor. I am genuinely worried that things may not have been carried out properly because of how chaotic the process was. I would strongly advise others to look elsewhere for a more reliable and professional service.
Update: 8 July 2025
Well, your reply proves the mistakes and mess that have been made.
It was a straightforward purchase with MORTGAGE, no bridging loan, which I had to go back many times asking why the paperwork mentions bridging loan.
Happy to get my mortgage broker involved as he was the one that set up the MORTGAGE.
Again, I have no trust that this was carried out properly, and now I feel the need to instruct another solicitor to check what you've done.
Instead of asking me to amend the review, maybe look into it properly and find a better solution.

Reply from Stephens Wilmot Solicitors
Great service as always
Aimee at Stephens Wilmot has been my solicitor for three house sales and buys in the last few years and has always been reliable. Communication is good and it has always smooth and efficient as a service.

Reply from Stephens Wilmot Solicitors
Cheryl Head.
I couldn't of had a better team for a first-time buyer, smooth from start to finish, 25th April. very responsive and easy to talk to, as im not the best on the phone. Cheryl Head, Tracy blanchard, and team have done a great job for me. Thank you so much once again. Darren

Reply from Stephens Wilmot Solicitors
Supportive, Professional, and Great for First-Time Buyers
Emma Selfridge and Elise Evans represented me in a house purchase. As a first-time buyer, I had lots of questions, and they were always patient, clear, and supportive. They handled everything professionally, and even now, as some post-purchase issues have come up, they’ve been kind enough to offer guidance. I’d happily recommend them.

Reply from Stephens Wilmot Solicitors
Thank you, Carla
Carla was informative, responsive and efficient with the sale of our house and made it possible to move in the time scale we were hoping for. Thank you!

Reply from Stephens Wilmot Solicitors
Excellent service provided
Excellent service provided. Cheryl Head was our conveyancer, ably supported by Tracy Blanchard. I cannot praise them both highly enough. Whenever I telephoned, I was able to speak to them. Always pleasant, patient and helpful, with excellent legal advice given in the prelimaries prior to exchange. I would recommend this firm to anyone and would definitely use again if I move house.

Reply from Stephens Wilmot Solicitors
Smooth and easy conveyancing
Carla was really helpful and kept us informed throughout the process of selling our house.

Reply from Stephens Wilmot Solicitors
Used them for conveyancing a house…
Used them for conveyancing a house sale. Cheryl and Tracy were great. Communication all you could want. Can't fault the service. Always available on the phone whenever needed with spot on advice and help. Highly recommend.

Reply from Stephens Wilmot Solicitors
5* Team
This is the second house buy were we have used Rachel Coles and team and i would not use any other licensed conveyancer. Our process was long and stressful but at no fault to the solicitors but Rachel was proactive, reassuring and supportive all the way through. We were updated on everything and any follow up was quickly dealt with and dealt with professionally. A big "Thank You" to Rachel and her team.

Reply from Stephens Wilmot Solicitors
Fabulous firm!
Highly recommend this firm! They were very proactive, helpful and friendly. Our conveyancer, Cheryl, was highly professional throughout and couldn’t do enough to help with any questions we had. The same goes for Cheryl’s assistant, Tracy, too. Both were very supportive and worked hard to meet deadlines etc. Would 100% use this firm again and would definitely recommend! Pleasure to work with!

Reply from Stephens Wilmot Solicitors
Best solicitors
Cheryl Head at Stephen Wilmot Solicitors facilitated our house-buying process with exceptional professionalism and efficiency. She kept us well-informed at every stage, ensuring that we never had to follow up for updates. Her responsiveness and expertise made the entire experience seamless and stress-free. I would not hesitate to engage her services again and would highly recommend her to others.

Reply from Stephens Wilmot Solicitors
Aimee was super helpful throughout the…
Aimee was super helpful throughout the whole process and you can genuinely see that both Aimee and her team endeavour to provide strong customer service and prompt responses to all enquiries. We would strongly advise Stephens Wilmot!

Reply from Stephens Wilmot Solicitors
Brilliant service
Cheryl and Tracy have been brilliant, they have enabled me to complete within 4 weeks of having my offer accepted. So responsive and helpful with any questions I had. Such a breath of fresh air to deal with a solicitor who is proactive in their approach. Thank you so much!

Reply from Stephens Wilmot Solicitors
We recently completed our house…
We recently completed our house purchase in Rogerstone, and we couldn't be happier with the service provided by Stephens Wilmot. Specifically, Cheryl Head and her assistant, Tracy Blanchard, were exceptional. Their communication was consistently clear and prompt, and their professionalism was outstanding. The sellers' solicitors were difficult, but Cheryl and Tracy navigated the challenges with remarkable problem-solving skills, persistently chasing down necessary documents and searches. We truly believe we wouldn't have been able to complete the purchase without their dedication and expertise. We highly recommend Stephens Wilmot for a smooth and stress-free conveyancing experience.

Reply from Stephens Wilmot Solicitors
5* - highly recommended!
The process was extremely smooth and fast, and Emma and the whole team were so helpful and quick to get back to me. I would highly recommend Stephen Wilmot Solicitors.

Reply from Stephens Wilmot Solicitors
Purchase of New Build
Extremely pleased with the services received.
We have completed in 7 weeks, amazing communication all throughout, really responsive (within a few hours to any enquiry).
Emma and Elise went above and beyond for us and couldn’t recommend them enough!
Made such a stressful process hassle free and we couldn’t be more grateful!
10 stars service!

Reply from Stephens Wilmot Solicitors
Emma was outstanding during the sale…
Emma Selfridge was outstanding during the sale and purchase process. She drove the transaction forward with Elise’s support, and Emma was instrumental in getting our transaction completed within eights weeks. I couldn’t recommend Emma and Elise more.

Reply from Stephens Wilmot Solicitors
Cheryl is a Star – Professional, Helpful, and Reliable
We had the pleasure of working with Cheryl Head for our conveyancing, and she was absolutely amazing. From start to finish, Cheryl kept us fully informed at every stage of the process, ensuring we knew exactly what was happening. She was professional, efficient, and always approachable, making what could have been a stressful experience so much smoother. Cheryl was a true pleasure to work with, and we would 100% recommend her to anyone looking for conveyancing services. We will definitely be asking for Cheryl again in the future. Thank you, Cheryl, for all your hard work and support.

Reply from Stephens Wilmot Solicitors
It's been a pleasure working with Aimee…
It's been a pleasure working with Aimee on the purchase of our new home. She always answers emails promptly and kept us in the loop every step of the way. I would highly recommend Stephen Wilmot Solicitors, especially the services Aimee provides. Can't thank you enough.
Many thanks Dan & Bryony

Reply from Stephens Wilmot Solicitors
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