We were looking for good drawers for a bedroom and didn't want to pay a fortune. The ones we bought from Sterling was just what we were looking for. They are nice to look at and a decent size, st... See more
Company replied
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We were looking for good drawers for a bedroom and didn't want to pay a fortune. The ones we bought from Sterling was just what we were looking for. They are nice to look at and a decent size, st... See more
Company replied
My experience with sterling homes was great as soon as I arrived i was attended to. My advisor who was named Frank was very helpful and explained everything about my purchase. Everything was smooth sa... See more
Company replied
The suite I bought is not of the quality I’d expect for the amount of money I paid for it. The lining at the bottom is of a plastic material that feels quite cheap, other suites I’ve had through... See more
Company replied
Evelyn and Lynette went above and beyond. They really helped us out when we were let down by another supplier and we very much appreciate it. Excellent customer service.
Company replied
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
2129 London Road, G32 8XQ, Glasgow, Scotland, United Kingdom
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Exceptional service from Lynette in the Homestore Department in the Sterling shop at London Road. Lynette went above and beyond to assist us to find additional wallpaper to match the batch number of wallpaper we had previously bought. Would highly recommend the service at London Road and thank you Lynette

Reply from Sterling Home - Glasgow
Good advice and guidance prior to purchase.
Updated when delivery expected.
Delivery guys very respectfull of home ie removing shoes on entry.
Well done team.

Reply from Sterling Home - Glasgow
Scott in Sales at Glasgow store was most helpful and responded promptly to phone calls and followed through with my order. Kerry at installations was very helpful and attentive.

Reply from Sterling Home - Glasgow
Salesperson Marion at the London Road Branch answered all our questions, Listened to what we wanted and helped us meet that requirement.

Reply from Sterling Home - Glasgow
Lynette was amazing very informative re purchase from display, nothing was a bother thank you so much

Reply from Sterling Home - Glasgow
Staff were very helpful and explained everything to us

Reply from Sterling Home - Glasgow
I bought my other one from this store and had no problem whatever and I had it for a number of years Parker Noel and wanted a change so why not go back to what i know what can go wrong thank you great value for the money

Reply from Sterling Home - Glasgow
Had a great experience staff were attentive and also let us browse at our leisure but on hand to answer questions.
Our sales assistant Frank Tully was exceptional

Reply from Sterling Home - Glasgow
Margaret the assistant was very down to earth and comprehensive in the info imparted

Reply from Sterling Home - Glasgow
Salesman very knowledgeable and helpful not pushy.
Delivery within a few days.
Delivery drivers assembled furniture very quickly and professionally

Reply from Sterling Home - Glasgow
Went into Sterling London Road today to look at beds. Superb service from Eric. So knowledgeable and went the extra mile by moving our preferred Hypnos mattress to a solid base to let us try it. We purchased the mattress with confidence. Many thanks for great service Eric.

Reply from Sterling Home - Glasgow
Michael Sugden was very helpful and knowledgeable about our product

Reply from Sterling Home - Glasgow
Emma provided me with knowledgeable, friendly and helpful advice. Yet again she made choosing wallpaper so much easier. Her results are always fabulous. Thank you.

Reply from Sterling Home - Glasgow
I recently visited Sterling London Road store on sat 25th jan the staff and manager in homeware were very helpful and efficient and helped us to our car with our purchases. I got 50% off a picture I had my eye on. Also a shout out to the cafe staff who are lovely and the lentil soup is delicious 🤤

Reply from Sterling Home - Glasgow
We were attended to by a delightful lady called Denise. She was very helpful, understanding of our situation and provided excellent customer service. Most certainly a good customer journey for us and an excellent company representative.

Reply from Sterling Home - Glasgow
Staff are amazing., Evelyn , and Clare all made today a fabulous experience when purchasing items. Super helpful and could not do enough!!!

Reply from Sterling Home - Glasgow
Fab friendly experience and extremely helpful.
Evelyn and Claire made sure we could get the rest of our wallpaper transferred from another store as they didn't have enough. Brill service

Reply from Sterling Home - Glasgow
Eric was very thorough and gave us all available options to consider. The whole experience was relaxed and pleasant

Reply from Sterling Home - Glasgow
Staff were very helpful changing delivery dates when we decided to buy more furniture. Delivery guys were excellent and helped my wife put felt pads on the feet before moving the furniture to exact spot. Also taking packaging away, Brilliant.

Reply from Sterling Home - Glasgow
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