Sterling Home - Glasgow Reviews 

269
TrustScore 4.5 out of 5

4.6

2129 London Road, G32 8XQ Glasgow, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We were looking for good drawers for a bedroom and didn't want to pay a fortune. The ones we bought from Sterling was just what we were looking for. They are nice to look at and a decent size, st... See more

Company replied

Rated 5 out of 5 stars

My experience with sterling homes was great as soon as I arrived i was attended to. My advisor who was named Frank was very helpful and explained everything about my purchase. Everything was smooth sa... See more

Company replied

Rated 3 out of 5 stars

The suite I bought is not of the quality I’d expect for the amount of money I paid for it. The lining at the bottom is of a plastic material that feels quite cheap, other suites I’ve had through... See more

Company replied

Rated 5 out of 5 stars

Evelyn and Lynette went above and beyond. They really helped us out when we were let down by another supplier and we very much appreciate it. Excellent customer service.

Company replied


Company details

  1. #158 of 396 best companies in Home Furniture Shop
  2. #90 of 227 best companies in Bedroom furniture shop
  3. #31 of 88 best companies in Flooring Shop
  4. #108 of 241 best companies in Homewares Shop
  5. #49 of 114 best companies in Living room shop
  6. #35 of 85 best companies in Mattress Shop

Written by the company

For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.


Contact info

  • 2129 London Road, G32 8XQ, Glasgow, Scotland, United Kingdom

  • 0141 7641144

4.6

Excellent

TrustScore 4.5 out of 5

269 reviews

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4.6

All reviews

(269)

1,134 reviews in the last 12 months

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Rated 4 out of 5 stars

Experience staff

No hard sell

22 June 2024
Sterling Home - Glasgow logo

Reply from Sterling Home - Glasgow

Hi Paul,

Thank you for taking the time to leave a review.

Customer service is our priority and we work hard to deliver a great customer experience, so we are pleased to hear you enjoyed your recent visit to our Glasgow store and felt no pressure to buy from our experienced sales colleagues .

We look forward to welcoming you back again soon.

Kind Regards,
Customer Support Team

Rated 5 out of 5 stars

Sofa so excellent

For purchase to delivery all went very well no issues at all. Delivery boys were excellent

6 December 2024
Sterling Home - Glasgow logo

Reply from Sterling Home - Glasgow

Hi Ann,

Thank you for your thoughtful review !

We are delighted to hear that you had a positive experience and that our delivery team provided excellent service.

Customer service is at the heart of Sterling Home and we look forward to welcoming you back in store again soon.!

Kind Regards,
Customer Support Team

Rated 5 out of 5 stars

great dealing with this company and…

great dealing with this company and their furniture is top quality

2 December 2024
Sterling Home - Glasgow logo

Reply from Sterling Home - Glasgow

Hi Marilyn, we’re so pleased you enjoyed shopping with us and are happy with the quality of your furniture. Thank you for your kind words and for choosing Sterling! 💛

Rated 4 out of 5 stars

Customer service Consultant was really…

Customer service Consultant was really good. Sofa was delivered around the proposed time.

1 July 2024
Sterling Home - Glasgow logo

Reply from Sterling Home - Glasgow

Dear Mrs Molokwu

Thank you so much for taking the time to share your experience, it really is fantastic to know that you had a great experience whilst shopping in our Glasgow Store.
Delivering excellent customer service is our priority and your feedback is invaluable to us. We hope to welcome you back again soon.

May we also take this opportunity to wish you a very Merry Christmas.

Kind Regards,
Customer Support Team

Rated 5 out of 5 stars

The care and support

The sales person I had was Scott in flooring Dep he was very helpful and patient with me I then had my carpet fitted the fitters were excellent they went above and beyond to help as my husband has not long had a stroke will be returning for more carpets in future

28 October 2024
Sterling Home - Glasgow logo

Reply from Sterling Home - Glasgow

Dear Mrs Gillespie

Thank you so much for taking the time to share your experience, it really is fantastic to know that you had a great experience whilst shopping in our Glasgow Store.

We will be sure to share your comments with Scott and the fitting team as customer service is at the heart of everything we do.

Customer satisfaction is our priority and your feedback is invaluable to us. We hope to welcome you back again soon.

May we also take this opportunity to wish you a very Merry Christmas and your husband's better health in 2025.

Kind Regards,
Customer Support Team

Rated 5 out of 5 stars

Extremely helpful and courteousl staff…

Extremely helpful and courteousl staff both in shop and delivery.
Couldn't get better service.

1 October 2024
Sterling Home - Glasgow logo

Reply from Sterling Home - Glasgow

Hi Helen

Thank you so much for taking the time to share your experience, it really is fantastic to know that you had a great experience whilst shopping in our Glasgow Store. We also appreciate you letting us know about the delivery service as customer service is at the heart of everything we do.

Customer satisfaction is our priority and your feedback is invaluable to us. We hope to welcome you back again soon.

May we also take this opportunity to wish you a very Merry Christmas.

Kind Regards,
Customer Support Team

Rated 5 out of 5 stars

You cannot beat Sterling for quality.

You cannot beat Sterling for quality.
Good selection of suits
Very helpful salesman
Very competitive prices
Good communication
Delivery was trouble free

14 September 2024
Sterling Home - Glasgow logo

Reply from Sterling Home - Glasgow

Dear Ms Smith

Thank you so much for taking the time to share your experience, it really is fantastic to know that you had a great experience whilst shopping in our Glasgow Store and that your delivery was trouble free.

Customer satisfaction is our priority and your feedback is invaluable to us. We hope to welcome you back again soon.

May we also take this opportunity to wish you a very Merry Christmas.

Kind Regards,
Customer Support Team

Rated 5 out of 5 stars
Sterling Home - Glasgow logo

Reply from Sterling Home - Glasgow

Hi Elizabeth, thank you for your kind words! We’re thrilled to hear you found our service professional and enjoyable. We hope you love your new furniture! 🌟

Rated 4 out of 5 stars

Excellent sales staff.

Excellent sales staff.

18 October 2024
Sterling Home - Glasgow logo

Reply from Sterling Home - Glasgow

Thank you for your kind words! We’re so pleased to hear you had an excellent experience with our sales staff. We hope to see you again soon! 🌟

Rated 5 out of 5 stars

A really great experience in store

A really great experience in store when buying a sofa. Great furniture, accessories and homeware. Good quality too!

The employees were so helpful and they didn't push sales very hard like other similar shops.

I would recommend! 🙂

6 July 2024
Sterling Home - Glasgow logo

Reply from Sterling Home - Glasgow

Hi Emma, thank you for your glowing feedback! We’re thrilled you enjoyed your in-store experience and appreciated the quality of our furniture. Your recommendation means so much to us! 🌟

Rated 5 out of 5 stars

I can’t recommend sterling home highly…enough very very polite and professional

I can’t recommend sterling home highly enough they did they kept me up to date with everything and delivered on time, and delivery drivers were very polite and helpful, so I would definitely recommend them

12 November 2024
Sterling Home - Glasgow logo

Reply from Sterling Home - Glasgow

Hi Elizabeth, thank you for your glowing review! We’re so pleased to hear you had a seamless experience and were kept up-to-date throughout the process. Your recommendation means a lot to us! 💛

Rated 4 out of 5 stars

Everything was very efficient on the…

Everything was very efficient on the company’s part

2 June 2024
Sterling Home - Glasgow logo

Reply from Sterling Home - Glasgow

Thank you for your feedback! We’re pleased to hear that everything was efficient and met your expectations. We hope to assist you again in the future! 😊

Rated 5 out of 5 stars

Good quality products

Good quality products, professional and courteous staff.

2 December 2024
Sterling Home - Glasgow logo

Reply from Sterling Home - Glasgow

Hi Andy, thank you for your lovely review! We’re thrilled to hear you found our staff professional and courteous. Enjoy your new furniture! 😊

Rated 4 out of 5 stars

New armchairs

Chairs that arrived weren't quite the ones we wished to order after trying out a chair in store. But the delivered chairs were a near enough match to accept without raising the matter.
Probably outwith sterlings control but the estimated time of delivery went from 6 to 8 weeks to 7 to 9 weeks
A wee bit inconvenient as we'd disposed of our old furniture.
All in all, mostly satisfied with Sterling and the chairs
Delivery was exactly at the time we were told they were arriving. Delivery men delivered, fitted the legs and were gone within 20 minutes. Well done them

25 November 2024
Sterling Home - Glasgow logo

Reply from Sterling Home - Glasgow

Hi Mr Miller, thank you for your feedback! We’re sorry about the slight inconvenience with the delivery timeline but are glad to hear the final outcome and delivery went smoothly. Enjoy your new chairs! 🌟

Rated 4 out of 5 stars

Love the furniture but the delivery…

Love the furniture but the delivery price is extortionate.

28 November 2024
Sterling Home - Glasgow logo

Reply from Sterling Home - Glasgow

Hi Annmarie, thank you for your review. We’re glad you love your furniture, but we’re sorry you felt the delivery price was high. We’ll pass your feedback on to our team for consideration. 😊

Rated 5 out of 5 stars

Excellent service and furniture

Excellent service and furniture. Browsed in showroom. Saw sofas and chairs we wanted. Placed order. Kept informed as to progress of items being produced. Items delivered on due date.

15 October 2024
Sterling Home - Glasgow logo

Reply from Sterling Home - Glasgow

Hi Paul, thank you for your kind words! We’re delighted you were kept informed throughout the process and are happy with your new furniture. 😊

Rated 5 out of 5 stars

Ordered the suite in March and…

Ordered the suite in March and explained I didn’t want it delivered until late August.
Got the suite delivered beginning September which was fab.

5 September 2024
Sterling Home - Glasgow logo

Reply from Sterling Home - Glasgow

Hi Pauline, thank you for your positive feedback! We’re so pleased to hear we could deliver your suite at the perfect time. Your satisfaction means a lot to us! 🌟

Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with your company!
The salesman Frank was very helpful at the outset. Everything went like clockwork from start to finish.
Thank you Sterling Home.

12 September 2024
Sterling Home - Glasgow logo

Reply from Sterling Home - Glasgow

Hi Ms Smith, thank you for your wonderful review! We’re so pleased Frank and the team provided excellent service. Your satisfaction is our top priority! 💛

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

20 October 2024
Sterling Home - Glasgow logo

Reply from Sterling Home - Glasgow

Hi Lynsey, thank you for your glowing feedback! We’re thrilled to hear you had an excellent experience from start to finish. Your satisfaction means the world to us! 💛

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