Every time I use Sterling, I'm always surprised how easy it is. I transfer money abroad and get holiday money delivered to my home address, and every time without a hitch. Their website is straight... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am a full-time wheelchair user, and just coming out of a lengthy period of being housebound. So going to an ATM wasn't possible for me. So, finding this service has been gamechanging.... See more
Company replied
I use Sterling FX quite often. They are always up there with a competitive rate (I purchase Euros mostly). The process is easy to navigate and the bank transfer seamlessly connects and remitted. The... See more
Company replied
My first time using Sterling. I was hugely impressed. I did a lot of research before choosing a company. Some companies offer decent exchange rates but these are negated by the delivery charge. Sterli... See more
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Company details
Written by the company
Sterling FX is a leading fintech helping businesses and individuals manage FX volatility through smarter international payments, hedging, currency insights, and in-store cash exchange, backed by trusted expertise since 1972
Contact info
105 Edgware Road, Marble Arch, W2 2HX, London, United Kingdom
- 0207 723 3000
- info@sterlingfx.co.uk
- sterlingfx.co.uk
4.7
Excellent
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Best rate and delivery spot on
Best rate and delivery spot on. My go to for travel money.
27 February 2026
Unprompted review
Reply from Sterling FX
Dear Jamie,
Thank you for your kind feedback.
We are delighted to hear that you were pleased with our exchange rates and delivery service. We truly appreciate your support and look forward to assisting you again for your future travel money needs.
Kind regards,
Sterling FX
This was my first time using Sterling and I’m very impressed
This was my first time using Sterling FX and I was very happy. It was the first time I’ve ordered currency online for delivery at home so I was a little nervous. The rates were demonstrably good having compared to several other sources. And the service was efficient, this being a concern first time, but the currency was delivered within the timeline suggested and requiring a signature from Royal Mail. The ECD and CND were in mint condition, the Malaysian ringgit in very reasonable condition period.The minimum order quantity is fairly high, but since I had three currencies for three trips, it was fine for me. Minor feedback would be a). The three currencies were loose in the cardboard envelope when I would’ve expected them to be separated and in some form of plastic wallet or bag. And I paid the £2.99 fee for a specified delivery time, I felt I had to do this because it wasn’t clear what the delivery time would be on the alternative service and I was ordering around a week before I departed, it would be good to have a specified presumably longer delivery time for the non-payable service period
26 February 2026
Unprompted review
Reply from Sterling FX
Dear Anderson,
Thank you for your detailed and thoughtful feedback.
We are delighted to hear that your first experience with SterlingFX was a positive one and that you were satisfied with our exchange rates and delivery service. We also appreciate your helpful suggestions and will certainly take them into consideration as we continue to improve our service. We look forward to assisting you again in the future.
Kind regards,
Sterling FX
Holiday money service
Fabulous service, we ordered and returned some currency, excellent rates and easy to deal with , will definitely use this company again.
19 February 2026
Unprompted review
Reply from Sterling FX
Dear Nelly,
Thank you for your wonderful feedback.
We are delighted to hear that you found our service easy to use and our rates competitive for both ordering and returning currency. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Sterling FX
Excellent rate and currency delivered…
Excellent rate and currency delivered by Royal Mail on the selected date
17 February 2026
Unprompted review
Reply from Sterling FX
Dear Peter,
Thank you for your kind feedback.
We are pleased to hear that you were satisfied with our exchange rate and that your currency was delivered on the selected date. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Sterling FX
a trustworthy company
a trustworthy company , with good rates of ex. thank you for the service.
12 February 2026
Unprompted review
Reply from Sterling FX
Dear Gary,
Thank you for your kind feedback.
We are delighted to hear that you found our service trustworthy and our exchange rates competitive. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Sterling FX
Great rates, efficient service
I ordered a small amount of Japanese Yen for collection from their London Edgware Road branch. Their rates are very competitive, they don't seem to have a minimum exchange amount and it was ready for collection within the same day. Service at the branch was friendly and efficient.
11 February 2026
Unprompted review
Reply from Sterling FX
Dear Sharon,
Thank you for your kind feedback.
We are pleased to hear that you found our rates competitive and that your order was ready for same-day collection at our Edgware Road branch. It’s also great to know that our team provided friendly and efficient service. We look forward to assisting you again in the future.
Kind regards,
Sterling FX
Holiday
This the 2nd time I have used Sterling Fx. Never heard of them before the first time of using till I googled Best Euro rates of the day & Sterling Fx came out on top for that day. It's the only company I have used that asks on what domination to have from large bills ie €100 straight down to the €5. Never seen a €100 euro till my order came. It will be used to pay my tourist tax. Will use Sterling Fx if the rate is excellent at the time.
3 February 2026
Unprompted review
Reply from Sterling FX
Dear Chris,
Thank you for your feedback and for choosing SterlingFX again.
We are pleased to hear that you found our rates competitive and appreciated the option to select your preferred denominations. Your continued support means a lot to us, and we look forward to assisting you again in the future.
Kind regards,
Sterling FX
First time using Sterling FX
was my first time using Sterling FX, and I found the process quick and straightforward. The money arrived on time via Royal Mail. I would highly recommend their services and will definitely use them again.
1 February 2026
Unprompted review
Reply from Sterling FX
Dear Amanda,
Thank you for your kind feedback.
We are pleased to hear that your first experience with SterlingFX was quick and straightforward, and that your currency arrived on time. We truly appreciate your recommendation and look forward to assisting you again in the future.
Kind regards,
Sterling FX
Fantastic
Was quick and easy to order online and easy to collect from Egdeware Road branch. The guy there were fantastic and make sure I was happy with the machine count ( I don't really trust machines") he also asked if I wanted him to count it again. Very polite customer service person
Also the rates was much better with Stirling than all the other travel money companies I saw online
My second time dealing with Stirling with no problems whatsoever.
Check out Stirling first before ordering with other companies !
5 February 2026
Unprompted review
Reply from Sterling FX
Dear Randolph,
Thank you for your kind feedback.
We are glad you found our Edgware Road branch staff helpful and polite, and that our rates were competitive. We truly appreciate your continued support and recommendation, and we look forward to serving you again.
Kind regards,
Sterling FX
Really good exchange rates and quick…
Really good exchange rates and quick delivery.
4 February 2026
Unprompted review
Reply from Sterling FX
Dear Antonia,
Thank you for your feedback.
We are pleased to hear that you were satisfied with our exchange rates and the speed of delivery. We look forward to serving you again for your future currency needs.
Kind regards,
Sterling FX
Excellent Exchange Rates
Excellent Exchange Rates. Staff at Edgware Road branch was very good. Ordered Vietnamese and Japanese currency .
5 February 2026
Unprompted review
Reply from Sterling FX
Dear Pankaj,
Thank you for your kind feedback.
We are delighted to hear that you were pleased with our exchange rates and that our Edgware Road branch staff provided excellent service. We look forward to assisting you with any future currency needs.
Kind regards,
Sterling FX
Simple and great rate on buy back…
Simple and great rate on buy back service
6 January 2026
Unprompted review
Reply from Sterling FX
Dear Aaron,
Thank you for your feedback.
We are pleased to hear that you found our buyback service simple and that our rates met your expectations. We look forward to assisting you again in the future.
Kind regards,
Sterling FX
Excellent service from start to finish!
Excellent service from start to finish!
I ordered online sone travel money and I received with special mail delivery by 1pm in less than 2 days. Trustfull company.
I do recommend SterlingFX!
5 February 2026
Unprompted review
Reply from Sterling FX
Dear Florina,
Thank you for your wonderful feedback.
We are thrilled to hear that your order was delivered quickly and securely, and that you found our service trustworthy from start to finish. Your recommendation means a lot, and we look forward to assisting you with any future currency needs.
Kind regards,
Sterling FX
Excellent company to deal with
IExcellent company to deal with, fast and easy transactions. Excellent exchange rates the best I could find. Currency delivered to my door on the date I specified. I would definitely use again.
5 February 2026
Unprompted review
Reply from Sterling FX
Dear David,
Thank you for your kind words and positive feedback.
We are delighted to hear that you found our transactions fast and easy, our exchange rates competitive, and your currency delivered on your specified date. We look forward to assisting you again in the future.
Kind regards,
Sterling FX
Excellent as always
Excellent as always. Delivered on time. Website easy to use.
6 February 2026
Unprompted review
Reply from Sterling FX
Dear John,
Thank you for your continued support and kind feedback.
We are pleased to hear that your currency was delivered on time and that you find our website easy to use. We look forward to serving you again in the future.
Kind regards,
Sterling FX
Holiday money
Excellent service , everything ran smoothly , would use again
4 February 2026
Unprompted review
Reply from Sterling FX
Dear John,
Thank you for your feedback.
We are delighted to hear that everything ran smoothly and that you had an excellent experience. We look forward to assisting you again with any future currency needs.
Kind regards,
Sterling FX
Sterling FX offered greater service and exchange rates.
Sterling FX offered the best exchange rates for my currency transaction, which was delivered earlier than the requested delivery date. Great service.
22 January 2026
Unprompted review
Reply from Sterling FX
Dear Ted,
Thank you for your kind feedback.
We are thrilled to hear that you were satisfied with our exchange rates and that your currency was delivered ahead of schedule. Providing efficient and reliable service is our priority, and we truly appreciate your support.
Kind regards,
Sterling FX
Very easy service
Very easy service, wouldn't get currency any other way now
1 February 2026
Unprompted review
Reply from Sterling FX
Dear Customer,
Thank you for your kind feedback.
We are delighted to hear that you found our service easy and convenient. Your support means a lot to us, and we look forward to assisting you with any future currency needs.
Kind regards,
Sterling FX
Sterling always
Always use Sterling for my travel money, best rates of exchange. Easy to order and quick next day delivery. Excellent service to date.
27 January 2026
Unprompted review
Reply from Sterling FX
Dear Loza,
Thank you for your kind feedback.
We are delighted to hear that you consistently find our rates competitive and enjoy our easy ordering process with next day delivery. We truly appreciate your continued support.
Kind regards,
Sterling FX
Currency service provider
good exchange rates, timely delivery of currency and responsive to any queries
30 January 2026
Unprompted review
Reply from Sterling FX
Dear Mark,
Thank you for your feedback.
We are pleased to hear that you found our exchange rates competitive, delivery timely, and our team responsive to your queries. We truly appreciate your support.
Kind regards,
Sterling FX
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