Every time I use Sterling, I'm always surprised how easy it is. I transfer money abroad and get holiday money delivered to my home address, and every time without a hitch. Their website is straight... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am a full-time wheelchair user, and just coming out of a lengthy period of being housebound. So going to an ATM wasn't possible for me. So, finding this service has been gamechanging.... See more
Company replied
I use Sterling FX quite often. They are always up there with a competitive rate (I purchase Euros mostly). The process is easy to navigate and the bank transfer seamlessly connects and remitted. The... See more
Company replied
My first time using Sterling. I was hugely impressed. I did a lot of research before choosing a company. Some companies offer decent exchange rates but these are negated by the delivery charge. Sterli... See more
Company replied
Company details
Written by the company
Sterling FX is a leading fintech helping businesses and individuals manage FX volatility through smarter international payments, hedging, currency insights, and in-store cash exchange, backed by trusted expertise since 1972
Contact info
105 Edgware Road, Marble Arch, W2 2HX, London, United Kingdom
- 0207 723 3000
- info@sterlingfx.co.uk
- sterlingfx.co.uk
4.7
Excellent
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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I always use Sterling FX for my holiday currency
The website was easy to use. My request for denominations was followed. Dispatch was prompt and the whole transaction was seamless.
28 April 2026
Unprompted review
Reply from Sterling FX
Dear Trevor,
Thank you for your kind feedback.
We are pleased to hear you found the website easy to use and that your denomination request was met. We really appreciate your support and look forward to serving you again.
Kind regards,
Sterling FX
Excellent service
Excellent service. Have used numerous times. Great rates and always delivered on time. Thank you for making it stress free
29 May 2026
Unprompted review
Reply from Sterling FX
Dear Customer,
Thank you for your continued support and kind feedback.
We are delighted to hear that you have used our service multiple times and consistently found our rates competitive and deliveries on time.
We truly appreciate your loyalty and look forward to serving you again in the future.
Kind regards,
Sterling FX
Always use Sterling FX
Always use Sterling FX, never have a problem we use the money transfer always very efficient
17 May 2026
Unprompted review
Reply from Sterling FX
Dear Robert,
Thank you for your kind feedback and continued trust in Sterling FX. We are really pleased to hear that you find our money transfer service efficient and reliable. We truly appreciate your support and look forward to assisting you again in the future.
Many thanks,
Sterling FX
Always use sterling amazing service …
Always use sterling amazing service good rates quick delivery will continue to use them thank you
19 May 2026
Unprompted review
Reply from Sterling FX
Dear Christopher,
Thank you for your continued support and kind feedback.
We are delighted to hear that you consistently enjoy our service, competitive rates, and fast delivery.
We truly appreciate your loyalty and look forward to assisting you again soon.
Kind regards,
Sterling FX
Very friendly staff in the branch
Very friendly staff in the branch, good rate, helpful. Cannot ask for more.
22 May 2026
Unprompted review
Reply from Sterling FX
Dear Andrew,
Thank you for your kind feedback.
We are delighted to hear that you found our branch staff friendly and helpful, and that you were happy with the rate provided.
We truly appreciate your support and look forward to seeing you again soon.
Kind regards,
Sterling FX
My first time using Sterling
My first time using Sterling. I was hugely impressed. I did a lot of research before choosing a company. Some companies offer decent exchange rates but these are negated by the delivery charge. Sterling delivery is free over £700 which suited me. Ordering online was easy and the currency was delivered the following morning. I will be using Sterling again. 5 big stars.
11 May 2026
Unprompted review
Reply from Sterling FX
Dear Mary,
Thank you for your wonderful feedback and for choosing Sterling FX for the first time.
We are delighted to hear that your research led you to us, and that you were impressed with our competitive rates, free delivery option, and quick, easy ordering process. It’s great to know your currency arrived promptly the next morning.
We truly appreciate your 5-star review and look forward to serving you again in the future.
Kind regards,
Sterling FX
My number 1 for currency
Having used Sterling FX for a number of years now I have always found their service to be fast & reliable with very competitive exchange rates.
11 May 2026
Unprompted review
Reply from Sterling FX
Dear Lynne,
Thank you for your continued support and kind feedback.
We are delighted to hear that you consistently find our service fast, reliable, and competitively priced. We truly appreciate your loyalty and look forward to serving you again in the future.
Kind regards,
Sterling FX
Have been using Sterling FX for many…
Have been using Sterling FX for many years.
Always the best rates and exceptional service.
Superfast delivery.
Would not use anyone else.
14 May 2026
Unprompted review
Reply from Sterling FX
Dear Michael,
Thank you for your continued loyalty and kind feedback.
We are delighted to hear that you consistently enjoy our competitive rates, exceptional service, and fast delivery. We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Sterling FX
Great service
Great rate - money arrived via royal mail signed for as expected
Did what it says on the tin
18 May 2026
Unprompted review
Reply from Sterling FX
Dear John,
Thank you for your great feedback.
We are delighted to hear that your order arrived as expected and that you were happy with the service. We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Sterling FX
Reply from Sterling FX
Dear Salah,
Thank you for your kind words.
We truly appreciate your support and are delighted that you had a positive experience with us. We look forward to serving you again in the future.
Kind regards,
Sterling FX
Really good.
Easy to order, good delivery, awesome product- I will definitely recommend.
16 May 2026
Unprompted review
Reply from Sterling FX
Dear Rachel,
Thank you for your wonderful feedback.
We are delighted to hear that you found the ordering process easy and that your currency was delivered smoothly. We truly appreciate your recommendation and look forward to serving you again in the future.
Kind regards,
Sterling FX
I've used Sterling FX for a few years…
I've used Sterling FX for a few years now, find their rates competitive (usually slightly better than others).
The process from purchase to choosing the delivery date that suits me is another reason I use them.
Everything is quick and easy to follow.
Will continue to use them as my first choice for any currency I need in the future.
27 April 2026
Unprompted review
Reply from Sterling FX
Dear Chel,
Thank you for your continued support and for taking the time to leave such a wonderful review.
We are delighted to hear that you have been using Sterling FX for several years and that you continue to find our rates competitive. It's also great to know that our straightforward ordering process and flexible delivery options have contributed to your positive experience.
We truly appreciate your loyalty and are honoured to remain your first choice for foreign currency. We look forward to assisting you with your future travel money needs.
Kind regards,
Sterling FX
Easy to order
Easy to order, efficient, good rate, the cash arrived the day agreed. I would have preferred the company buying back any unused cash at the original rate, without paying an sdditional fee, but overall, well done Sterling FX.
13 May 2026
Unprompted review
Reply from Sterling FX
Dear Customer,
Thank you for taking the time to leave us a review.
We are pleased to hear that you found our ordering process easy, received a competitive exchange rate, and that your currency arrived on the agreed date.
Thank you for choosing Sterling FX, and we look forward to assisting you again in the future.
Kind regards,
Sterling FX
Easy Ordering & Excellent Rate
First time ordering currency online. Very easy to order excellent rate. Currency was delivered on the date i requested. Will use again.
15 May 2026
Unprompted review
Reply from Sterling FX
Dear Jill,
Thank you for your wonderful feedback.
We are delighted to hear that your first experience ordering currency online was so positive. It's great to know that you found the process easy, received an excellent exchange rate, and that your currency was delivered on your requested date.
We truly appreciate your support and look forward to assisting you with your future travel money needs.
Kind regards,
Sterling FX
Got really competitive rate and money…
Got really competitive rate and money turned up on time as booked, really good service
15 May 2026
Unprompted review
Reply from Sterling FX
Dear Lachlan,
Thank you for your kind feedback.
We are delighted to hear that you received a competitive rate and that your order arrived on time as requested. Providing excellent service and a smooth experience for our customers is always our priority.
We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Sterling FX
Reply from Sterling FX
Dear Kat,
Thank you for your kind feedback.
We are pleased to hear you were happy with our rates and found our service reliable. We truly appreciate your support and look forward to serving you again.
Kind regards,
Sterling FX
I tried to send some money from uk to…
Edited:
There were some issues with my transfer but they resolved it.
25 April 2026
Unprompted review
Reply from Sterling FX
Dear Chaudhry,
Thank you for your feedback
Please note that the initial bank details provided were invalid, which prevented the transfer from being completed. We contacted you and requested the correct beneficiary bank details; however, there was a delay in receiving the updated information from your side. As a result, the transfer could not be processed within the original timeframe.
Once the corrected bank details were received, the transfer proceeded in line with our standard processing times.
Many thanks,
Sterling FX
I use Sterling FX quite often
I use Sterling FX quite often. They are always up there with a competitive rate (I purchase Euros mostly). The process is easy to navigate and the bank transfer seamlessly connects and remitted.
The arrival date is self choice and the currency always arrives as expected on such date.
If you are thinking about it I’d say don’t hesitate.
27 April 2026
Unprompted review
Reply from Sterling FX
Dear Williams,
Thank you for your continued trust and kind feedback.
We are delighted to hear you consistently find our rates competitive and the ordering process smooth and reliable. It’s great to know the service and delivery timing continue to meet your expectations.
Kind regards,
Sterling FX
Top service from Sterling!
First time customer and experienced a TOP service and best of all I got the best buying currency exchange offer.
Recommend highly if you want stress free and a very professional service and ease when buying on-line. Well done Sterling FX.
5 May 2026
Unprompted review
Reply from Sterling FX
Dear Peter,
Thank you for your wonderful feedback.
We are delighted to hear that your first experience with us was a positive one and that you were happy with our exchange rates and service.
Kind regards,
Sterling FX
Fast service
Fast service, delivered when stated. Only problem was that i used them as they gave an option of small or large denominations, the reason being where we are going they do not accept 50s so selected small denominations, however we recieved 1600 in 50s. Will now have to try and exchange somewhere.
6 May 2026
Unprompted review
Reply from Sterling FX
Dear Customer,
Thank you for your feedback.
We are pleased to hear you were happy with our fast service and timely delivery. We sincerely apologise that the denominations received did not match your request, and we understand the inconvenience this has caused. Your comments have been noted, and we appreciate you bringing this to our attention.
Kind regards,
Sterling FX
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