Every time I use Sterling, I'm always surprised how easy it is. I transfer money abroad and get holiday money delivered to my home address, and every time without a hitch. Their website is straight... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am a full-time wheelchair user, and just coming out of a lengthy period of being housebound. So going to an ATM wasn't possible for me. So, finding this service has been gamechanging.... See more
Company replied
I use Sterling FX quite often. They are always up there with a competitive rate (I purchase Euros mostly). The process is easy to navigate and the bank transfer seamlessly connects and remitted. The... See more
Company replied
My first time using Sterling. I was hugely impressed. I did a lot of research before choosing a company. Some companies offer decent exchange rates but these are negated by the delivery charge. Sterli... See more
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Company details
Written by the company
Sterling FX is a leading fintech helping businesses and individuals manage FX volatility through smarter international payments, hedging, currency insights, and in-store cash exchange, backed by trusted expertise since 1972
Contact info
105 Edgware Road, Marble Arch, W2 2HX, London, United Kingdom
- 0207 723 3000
- info@sterlingfx.co.uk
- sterlingfx.co.uk
4.7
Excellent
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Reply from Sterling FX
Dear Customer,
Thank you for your kind feedback.
We are pleased to hear that you found our service efficient, helpful, and reliable, and we truly appreciate your recommendation. We look forward to serving you again.
Kind regards,
Sterling FX
Was wary at first as first time using…
Was wary at first as first time using this company. But no qualms in the end. Ordering was easy, delivery time was great, notes mixed as requested. Overall a pleasant experience
2 May 2026
Unprompted review
Reply from Sterling FX
Dear Nicola,
Thank you for your kind feedback.
We are delighted to hear that your first experience with us was a pleasant one and that you were satisfied with the ordering process, delivery time, and requested note denominations. We truly appreciate your trust and look forward to serving you again.
Kind regards,
Sterling FX
Fast and efficient service
Fast and efficient service. Currency delivered next day as promised. There were marginally better rates available elsewhere but SterlingFX gave the option of having smaller notes and these were provided as requested. Would have been 5 star if my previously saved login credentials hadn’t been rejected. I had to wait 24hrs to have my account unlocked, Will use again though.
6 May 2026
Unprompted review
Reply from Sterling FX
Dear Customer,
Thank you for your feedback.
We are delighted to hear that you were pleased with our fast and efficient service, as well as the smaller note options provided. We truly appreciate your support and look forward to serving you again soon.
Many thanks,
Sterling FX
Reply from Sterling FX
Dear Miklos,
Thank you for your valuable feedback.
We are pleased to hear that you were happy with our rates and that your currency was delivered promptly. Your satisfaction means a great deal to us, and we look forward to serving you again.
Kind regards,
Sterling FX
Easy process
Very easy and quick process,able to choose denomination too which saves you from the larger notes. Speedy efficient delivery.
29 April 2026
Unprompted review
Reply from Sterling FX
Dear Neil,
Thank you for your kind feedback.
We are delighted to hear that you found the process easy and quick, and that the option to choose denominations added convenience to your experience. We truly appreciate your support and are pleased that the delivery met your expectations.
Kind regards,
Sterling FX
I would recommend Sterling because...
I used Sterling as they offered the best rate I could find and their location was convenient.
The gentleman I dealt with in store, was friendly, efficient and proffessional.
I pre-ordered the currency and it was already made up for me.
They do have a cash counter machine which they use to count the notes which is quick and ensures the correct amount is counter. Would recommend to everyone.
24 April 2026
Unprompted review
Reply from Sterling FX
Dear Kevin,
Thank you for your kind feedback.
We are pleased to hear that you found our rates competitive and our location convenient. It’s great to know that your in store experience was friendly, efficient, and professional, and that your order was ready as expected.
We also appreciate your recognition of our processes to ensure accuracy and efficiency.
Kind regards,
Sterling FX
Simple and quick to both buy and sell…
Simple and quick to both buy and sell back, with the best exchange rate. Thank you so much.
25 April 2026
Unprompted review
Reply from Sterling FX
Dear Andrea,
Thank you for your kind feedback.
We are pleased to hear that you found the process simple and quick for both buying and selling back, and that our rates met your expectations.
Kind regards,
Sterling FX
Money
Excellent service ordered money and was here next day. Arrived safely and very well packaged. Will use again.
28 April 2026
Unprompted review
Reply from Sterling FX
Dear Kim,
Thank you for your kind feedback.
We are pleased to hear that your order arrived quickly and safely, and that you were happy with the packaging and service.
Kind regards,
Sterling FX
Excellent service
Excellent service, really easy to order, very good exchange rate , fast efficient delivery would 100% recommend
24 April 2026
Unprompted review
Reply from Sterling FX
Dear David,
Thank you for your kind feedback.
We are delighted to hear that you found our service easy to use, with competitive rates and fast, efficient delivery.
We truly appreciate your recommendation.
Kind regards,
Sterling FX
Excellent Company and Service
Brilliant service and very safe to use online to order currency. The bank transfer option I find is the safest way to order in large amounts and with bank verification it is reassuring. Delivery is outstanding, arriving within 24 to 36 hours and requiring a signature on delivery. Highly recommended and always use SterlingFX for my holiday money. Great updates and clear instructions. I won't use anyone else now.
22 April 2026
Unprompted review
Reply from Sterling FX
Dear Justine,
Thank you for your kind feedback.
We are pleased to hear you find our service secure, reliable, and easy to use, and that our delivery and updates meet your expectations.
We appreciate your continued support and look forward to serving you again.
Kind regards,
Sterling FX
Good exchange rate
Good exchange rate, money arrived on time exactly as promised
24 April 2026
Unprompted review
Reply from Sterling FX
Dear Customer,
Thank you for your feedback.
We are pleased to hear that you were happy with the exchange rate and that your delivery arrived on time as promised.
We appreciate your support and look forward to serving you again.
Kind regards,
Sterling FX
Excellent service.
Was very easy to order, rate was the best I could find and was delivered to my door exactly when they said it would be by recorded delivery.
Must admit was a bit sceptical and looked at a lot of reviews before ordering, was nothing to worry about though. Great communication throughout. What more could you ask for. Would definitely use again.
22 April 2026
Unprompted review
Reply from Sterling FX
Dear Hucknall,
Thank you for your detailed feedback.
We are delighted to hear that you found the ordering process easy, received a competitive rate, and that your delivery arrived exactly as expected. It’s also great to know that our communication helped provide reassurance throughout your experience.
Kind regards,
Sterling FX
They are very quick
They are very quick, secure, a good price. I have used them now for 5 or 6 years alwqays deliver on time with no fuss.
21 April 2026
Unprompted review
Reply from Sterling FX
Dear Carole,
Thank you for your kind feedback and continued loyalty over the past 5–6 years.
We are delighted to hear that you find our service quick, secure, and good value, and that our deliveries have consistently met your expectations.
We truly appreciate your ongoing support and look forward to serving you again.
Kind regards,
Sterling FX
Best rate around on the day
Ordering on the website was straightforward and easy and the rate on the day was the best of many other companies that I checked. The selection of denominations of Euros was very good too and the delivery was as detailed on the website arriving before 1pm the next day. Brilliant!!
23 April 2026
Unprompted review
Reply from Sterling FX
Dear Terence,
Thank you for your kind feedback.
We are delighted to hear that you found the ordering process straightforward and that our exchange rates and denomination options met your expectations. It’s also great to know that your delivery arrived promptly and as expected.
We truly appreciate your support and look forward to serving you again.
Kind regards,
Sterling FX
Easy to use website
Easy to use website, great exchange rates, very prompt delivery, excellent communications.
15 April 2026
Unprompted review
Reply from Sterling FX
Dear Hugh,
Thank you for your kind feedback.
We are delighted to hear that you found our website easy to use, our rates competitive, and our delivery prompt. It’s also great to know our communication met your expectations.
We appreciate your support and look forward to serving you again.
Kind regards,
Sterling FX
Excellent Service
Third time of using Sterling FX due to the fact that it is so easy and secure. Communications are excellent throught the transaction, so yes a very good service indeed with exchange rates to match. Changed £1k for Thai Baht and the process was painless. Would definately use again.
24 April 2026
Unprompted review
Reply from Sterling FX
Dear Chris,
Thank you for choosing Sterling FX again and for sharing your experience.
We are pleased to hear that you found our service easy, secure, and well supported throughout the transaction. It’s great to know the process was smooth and that our exchange rates met your expectations.
We truly appreciate your continued support and look forward to assisting you again.
Kind regards,
Sterling FX
Travel Money
Excellent service with phenomenal customer service. Speedy delivery and a great rate. Many thanks
16 April 2026
Unprompted review
Reply from Sterling FX
Dear Customer,
Thank you for your kind feedback.
We are delighted to hear that you were pleased with our customer service, delivery speed, and competitive rates. Your support is greatly appreciated.
We look forward to serving you again.
Many thanks,
Sterling FX
Always best rates for postal service
Always best rates for postal service. I always use Sterling FX. Quick postal time can choose what day works for you so can be in when arrives as need to sign for it.
17 April 2026
Unprompted review
Reply from Sterling FX
Dear Jason,
Thank you for your continued support and for sharing your experience.
We are pleased to hear that you value our competitive rates and reliable postal service, as well as the flexibility to choose a delivery date that suits you. It’s great to know our service continues to meet your expectations.
Many thanks,
Sterling FX
Excellent service
Very happy with the service. The website and order form were clear and easy to navigate. The exchange rates across multiple currencies were very competitive, with low fees. Communication was excellent and delivery was super quick.
10 March 2026
Unprompted review
Reply from Sterling FX
Dear Andrea,
Thank you for your kind feedback.
We are delighted to hear that you found our website easy to use and our rates competitive. It’s also great to know that our communication and delivery met your expectations.
We truly appreciate your support and look forward to serving you again.
Kind regards,
Sterling FX
No Brainer !
It is just so easy dealing with Sterling. Great communication and very competitive rates of exchange.
14 April 2026
Unprompted review
Reply from Sterling FX
Dear Dawsie,
Thank you for your kind feedback.
We are pleased to hear you found dealing with us easy and that you were happy with our communication and competitive exchange rates.
Kind regards,
Sterling FX
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