Stevenson Memorials Reviews 

346
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and team members for being exceptionally helpful, professional, and deeply compassionate when dealing with sensitive family matters. Reviewers truly appreciate the clear guidance, personalized attention, and expert advice provided throughout the entire memorial selection process. Consumers also note that the finished headstones, inscriptions, and overall restoration work are completed to a remarkably high and polished standard. People are consistently impressed by how quickly the memorial projects are finished, often exceeding original expectations for scheduling and delivery times. Many individuals highlight the smooth communication channels, making every single interaction remarkably easy from start to finish.

What people talk about most

Service

Reviewers highlight positive aspects of service, describing it as professional, efficient, and extremely... See more

Staff

Reviewers mention positive feedback about staff, highlighting them as professional, helpful, and efficient.... See more

Product

Users describe positive interactions with product, expressing immense satisfaction with the quality and... See more

Quality

Customers consistently note positive experiences with quality, highlighting superb products and high... See more

Customer service

Customers had positive experiences with customer service, highlighting extreme helpfulness, good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Spoke to Daniel to order my late brother's inscription on the BRFC centenary tower at Ewood Park. This was sorted within 3 days and looks great. Stevensons also made my other late brother's plaque a c... See more

Rated 5 out of 5 stars

The service we received from Stephenson Memorials was excellent. We dealt with Rhys for the most part and he was very helpful and professional in all the dealings we had with him. He kept us updated... See more

Rated 5 out of 5 stars

Many thanks to Stevenson Memorials for the great job they have done repainting the flowers (daffodils) on my mum’s headstone. They had worn away over the years but they are now back in their full glor... See more

Rated 5 out of 5 stars

We have used this firm three times over the last few years. Including a headstone, tree plaque and a bench. We have found them trustworthy, helpful and happy to offer suggestions how best to get the d... See more


Company details

  1. Stonemason

Written by the company

Stevenson Memorials is proud to be a sixth generation family business, passed down through the years directly from father to son. Founded in 1883, we retain the same philosophy and principles today that Thomas Stevenson held close to his heart when he first set up the business. Craftsmanship, heritage and tradition are our watchwords – the difference is that now we mix those with 21st Century innovation and style, ensuring our service offers the very best quality materials and standard of care that we know our customers expect. Serving customers throughout the Lancashire area, we operate from offices in Blackburn, where our workshop team is based – and Blackpool, where we opened a branch in 2009. Our Memorials range from modern styles to the more traditional and are suitable for both Cemeteries and Churchyards. We also feature Muslim Memorials and are specialists in Islamic script; especially from the Koran. We also have a very special range of Baby & Child Memorials to remember the little ones in our lives. Jewish Memorials are the most recent addition to our specialists memorials. We are proud to be at the forefront of new ideas and techniques within the industry, some of which you will read about on this website. We regularly attend industry events at home and overseas in order to stay ahead of trends and are always looking for ways of improving the level of service we offer our customers. We are members of the British Register of Accredited Memorials Masons (BRAMM) which means we meet very strict standards of service. We take pride in the fact that generations of Lancashire families have chosen Brent Stevenson Memorials and wish to be seen as a trusted friend to those who require a lasting memorial for their loved ones.


Contact info

5.0

Excellent

TrustScore 5 out of 5

346 reviews

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5.0

All reviews

(346)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

"Stevenson Memorials provided an…

"Stevenson Memorials provided an professional and caring service. They added on my fathers name to the headstone of my Mum they also did he original headstone for my mum in 2018 so beautiful exactly as we wanted, and even sent pictures. Highly recommended!"

13 June 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Greg, Daniel and the team there are absolutely brilliant in helping and ensuring the customer is happy with the end product. Would highly recommend.

10 May 2024
Unprompted review
Rated 5 out of 5 stars

Great service

The headstone was just what we wanted the service was great everything was done by phone calls and emails very efficiently. Thank you for a wonderful job we are very pleased with everything.

6 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent professional service

Excellent work carried out on my mother's headstone. The Stevensons staff were courteous and understanding and are fully deserving of a five star review. They truly went that extra mile to make sure we were happy with the finished article.

25 April 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with our experience

I recently had a memorial wedge created for my mum and grandparents at Pleasington Crematorium and they were amazing. They were so patient and answered all my questikns and my father and I are so happy with the memorial now in place. Would highly recommend Stevenson Memorials

14 March 2024
Unprompted review
Rated 5 out of 5 stars

Super happy with the memorial & professional service!

Super happy with the memorial, it looks fantastic. It originally had just my mum’s details on but when my stepdad passed away too, the team at Stevenson’s removed the top layer and replaced the memorial text with that of both my mum and my stepdad - to the same exceptionally high standard.

Stevenson Memorials is a superb, family run business who offer a sensitive, highly experienced and professional service. I have no hesitation whatsoever in recommending them.

19 April 2024
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, sensitive and helpful through this difficult time. The work they did on my father's headstone was beautiful. Thankyou to the whole team.

19 April 2024
Unprompted review
Rated 5 out of 5 stars

Professional company

Stevenson Memorials made what could have been a very difficult task, very straightforward and easy to navigate. Having never had to do before, I had numerous questions that were all answered patiently and knowledgeably. Very pleased with the final result and all at a reasonable price. Highly recommend.

18 April 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

This was the second time we have used this great company and would highly recommend.
We are very grateful to Annette, in particular, for her kind, patient and efficient help in designing and organising our son's & family headstone. Her attention to detail reflects her care and understanding, which was complemented by the expertise of the stone mason.
The new headstone surpassed all our expectations when we recently saw it in situ.
THANK YOU!

28 March 2024
Unprompted review
Rated 5 out of 5 stars

Stevenson's excellent service

excellent service originally engaged another firm who 3 months later told me i was better to go to Stevenson's.
so I engaged Stevenson's who engraved the headstones within 3 weeks super fast service and a first class job done
Thank you

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Grateful for the professionalism of…

Grateful for the professionalism of everyone we encountered and the efficiency in producing and placing a headstone on my recently deceased mother’s grave. This has really helped in the bereavement process. Now, for the first time, we can visit her, our sister & grandparents grave and honour them with this beautiful memorial. Thank you all x

1 April 2024
Unprompted review
Rated 5 out of 5 stars

Great service and attention to detail

Stevenson Memorials had previously supplied and erected a gravestone in respect of my late mother. I contacted them in January 2024 to make ammendments to the stone so that details of my father could be included.
They did a great job and the process was made all the easier by the fact that I was able to make all the arrangements by phone and internet. This was important as my family and I live a good distance away from Blackburn.
All the staff I dealt with were patient and understanding and offered professional advice that I was very happy to act upon.
The finished stone looks great and I am most grateful to all concerned in the process of ammending it.

2 January 2024
Unprompted review

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