Great product, really good scent - not overpowering or fake, and fills the room nicely. I had an issue with the wick not burning properly on the candle I bought so emailed the company - everything was... See more
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With over 30 years of experience, Stoneglow has become a household name in home fragrances. Our range can be found in top luxury hotels, major retailers, and we also offer a unique private label service for small to high volume runs. Stoneglow specialise in luxury candles, scented reed diffusers, bath, body, mist diffusers and essential oils. We're thrilled to announce that for 2024 Stoneglow now offers soy wax melts alongside our luxurious range of scented products. We believe in inspiring people with fragrance, we offer a unique fragrance portfolio from the modern classic aroma to complex combinations. Stoneglow are proud to fly the flag for British manufacturing, and carry the Made in Britain logo on all its products.
5 Lyon Road,, RM1 2BA, London, United Kingdom
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Ordered several Reed diffusers a week ago and paid for these at the same time. Fair enough, there was a message saying that they were closed until today. due to staff holidays. It does not seen to an efficient way to run a business having eveyone off at the sane time? If this is the case, then perhaps they should not take orders unless they cannot fulfill them? I have purchased Stoneglow products previously from department stores so I know they are good quality but have not previously ordered on line before so am not able to comments on the quality of something I have yet to receive

Reply from stoneglowcandles.co.uk
Definitely 5* I really appreciated the fantastic customer service. Delivery was fast.
They have a wide range of excellent value, 1st class luxurious products, the smells are divine.
Trust me you will not be disappointed

Reply from stoneglowcandles.co.uk
Everything arrived packaged securely and the quality is very good. Thank you

Reply from stoneglowcandles.co.uk
Ordered the peony and gardenia diffuser after smelling it in a show home. The diffuser arrived unsealed no plastic wrap around the box itself and the mouth of the diffuser itself was unsealed. It doesn't smell nice at all. It's definitely not the same as the diffuser I smelled in the show home. Not sure why it was unsealed either and it felt as if I had been sent a diffuser that had been already opened and returned. I will not be ordering again.

Reply from stoneglowcandles.co.uk
I'm a returning customer, love the Keepsake candles and diffusers. Ordered a candle and then wanted to add to my order, which would allow free shipping. Contacted Stoneglow and Adelina at customer service obliged. Added the item, confirmed free shipping, refunded my original shipping costs. So impressed with the service I received and absolutely love the scents. Thank you Adelina

Reply from stoneglowcandles.co.uk
I was delighted to receive lovely products at a reduced price in the sale/seconds clearance

Reply from stoneglowcandles.co.uk
Delivered on time excellent quality and lovely smells all the reasons why I ordered from Stoneglow

Reply from stoneglowcandles.co.uk
Love love love these candles the fragrances are amazing. First time purchaser and will definitely be buying more

Reply from stoneglowcandles.co.uk
7 months ago I actually found a reed diffuser that I really liked, after literally years and years of 'yeuck'! It was Stoneglow Orris and Ylang Ylang and it has transformed my lounge from slightly old musty to utterly desireable in a 90year old house. Now, I've bought another, exactly the same for the guest room and bathroom and am happy.

Reply from stoneglowcandles.co.uk
Great offer on my favourite diffuser refill. Prompt delivery. Well packaged.

Reply from stoneglowcandles.co.uk
Took a while to dispatch, though I appreciate the free gift. However the diffusers are very disappointing. I chose well reviewed items but none of the three (palo santo amber, orris ylang, sea salt oakmoss) produce a discernible fragrance at all (well, sea salt oakmoss a very faint one), compared with sandalwood patchouli and fougere vetiver, both of which are brilliant. Free samples would help make a better choice, maybe?

Reply from stoneglowcandles.co.uk
Efficient delivery and product gorgeous smell and long lasting aroma. Robust packaging product safely delivered.

Reply from stoneglowcandles.co.uk
Refill is very poor and not fit for purpose when we connected Stoneglow for a replacement or refund they were not interested and made very lame excuses.
In effect we paid £24 for a bottle of water. Avoid this company at all cost they have very poor products and even worse customer service

Reply from stoneglowcandles.co.uk
Amazing smelling diffuser! Delivery prompt and packaged extremely well!
Definitely recommend diffusers. Best I've ever had!

Reply from stoneglowcandles.co.uk
A lovely subtle smelling room diffuser. Easy to order, quick delivery. Win win.

Reply from stoneglowcandles.co.uk
I love the Stoneglow infusers and order some more on line. They look simple but elegant.

Reply from stoneglowcandles.co.uk
I love the fragrances but could you make it easier to get the cap out of the diffusers please?
I really struggled this time and some of it ended up on me, the kitchen counter and the floor, even when using pliers!!

Reply from stoneglowcandles.co.uk
Easy to order. Delivery really slow!!! Good job I wasn’t buying these for a gift. I do know the diffuser I ordered is absolutely lovely and would give that 5 stars though.

Reply from stoneglowcandles.co.uk
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