stoneglowcandles.co.uk Reviews 

Sadly, my 2 purchases never arrived. My fault because I have recently moved house and although I changed address on my bank cards and added the new address as a first time user of stoneglow site, I ticked the box indicating
Delivery address same as card address (which it was but not according to apple pay ). Evri delivered to my old address and stoneglow response was ‘nothing we can do, your fault. One star as my experience was not good.

Such wonderful candles and diffusers! Stunning scent and bought as was gifted a diffuser which is a delight as one enters the house! Very happy!

Delay in delivery. Evri not very good with keeping to delivery times

Ordered online, refills for my diffuser, great product,great website, product arrived well wrapped and on time, will definitely order again

Perfection utterly gorgeous aroma from every single candle

Beautiful ceramic Reed diffuser, nicely gift boxed. Products are worth the price.
The liquid lasts really well and has a good aroma that disperse all around the room.
Confusing information, once item has been dispatched, order is shown as completed even though item not yet received. Just a little too long waiting for delivery. Hence 4 stars instead of 5.

This is company done everything right to help me when I has an issue with delivery address. Good communication . However I was recommended to buy these wax melts as they apparently so good and smell lovely. However in my opinion they don't smell any stronger than other wax melts.

Order has not arrived despite being shown as completed by Stoneglow. Evri for delivery are terrrible. Zero response to emails sent to Stoneglow

My mango candle has been lit for 3 hours and I’m still waiting for it to smell further than 3 inches from the flame. This brand was recommended to me but I wouldn’t recommend to anyone given the price. Very disappointed

I brought 6 tall pillar candles from this brand on the 18th Dec 24. Upon receipt and unpacking them a good three of them had dents and chips in them and two were unstable and wobbly when placed on a flat surface making them unsafe to use. I contacted Adelina in customer service and was asked to send them back at significant cost to myself of £7.75 which I was told would be refunded. After they received them back she said there was nothing wrong with them and would not refund my return postage. To be clear these were DANGEROUS!!!! Uneven pillar candles with free flowing wax that could easily cause serious burns. There was no concern shown regarding this order and I would certainly reconsider ordering from them again! *** In reply to your reply - What a load of nonsense. If you cared about safety you wouldn't sell wobbly candles that could spill liquid wax on people. There would be no reason for me to lie as I was prepared to buy them in the first place. The same cannot be said for you!!! I stand by my review. You sold unsafe, battered candles and the public should be aware of that.

Beautifully smelling candles
Not cheap, but you get what you pay for!
Just remember to extinguish early as beautiful aroma lingers, which gives a longer lasting experience 🕯️

Great products, carefully packaged, quick delivery.

Bought several stoneglow reed difusers but one of them completely lost its fragrance after couple of weeks phoned company and said I was willing to send it back but was told it will be at my expense, very poor product not fit for purpose and bad customer service,

I absolutely love stone glow diffusers. The scent is gorgeous and lasts for ages. Highly recommend.

Love the scent Ylang Ylang & Amber - wish they did a room spray the same

These Christmas wax melts are amazing. I bought them for Christmas but keep using them an have to buy more. My house smells so good.

Ordered the pink diffuser and so pleased with it, works well, the colour looks fab in my kitchen. Like the smooth finish it is nicer than my other more expensive brand. Also bought the lovely sandlewood and patchouli fragrance to go in it. It has become my favourite. Got the lovely pot reed set (fireplace scene)which was in sale and I asked for a few spare reeds and they very kindly obliged. Good company to deal with and great offers for returning customers.

Product looks lovely, its a gift for a friend and sure she will love it.
Updates on order could be better, advised delivery was Hermes and tracking number when they are now Evri with a different tracking number, took longer than other companies i have recently used. Evri did a great job as always.

I purchased the unwanted become the wanted in both the diffusers and candles. The latter were brilliant but I was disappointed with the diffusers. I understand scuffs on the packaging, crates etc but I didn’t expect some of them to be only half full. There was no evidence of any leaks as they were perfectly wrapped, just a shame the liquid was so sparse.

I originally bought reed diffuser oil from a garden centre. I fell in love with the fragrance and also very impressed with how long it lasts. Everybody who came into the lounge commented on the lovely smell. I wanted a Christmas fragrance so I found the website and luckily managed to buy two refill bottles for the price of one.