I find it is generally an easy service to use, and this is the second time I have used this storage here. I can come and access my storage unit whenever I need to. the gentleman who showed me through... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic staff, Michael and Christina, there to help, there to advise and to what it takes to make things happen. Both went the extra to make things easy for signing up for the most appropriate stora... See more
Company replied
The person who assisted me was very helpful, both initially, and when the gate jammed on a subsequent visit. The storage unit I have is currently good. However, I could not initially get through by... See more
Company replied
Great service and responsiveness from Jay. He helped us all the way through. Staff at Mitchell ACT equally kind and caring. Were all willing to consider prices and requests well and were very well inf... See more
Company replied
Company details
- Self storage facility
- Vehicle Storage Facility
- Moving Supply Shop
- Packaging Supply Shop
- Records storage facility
- Storage facility
About Storage King Australia - Mitchell
Written by the company
Storage King Australia: Stuff It. Live More.
We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.
Why Aussies Love Storing with Storage King:
-
Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
- Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
- We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
- Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
- Real People, Real Help: Our local Australian team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.
How We Can Help You:
- Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
- Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
- Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
- Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.
Ready to reclaim your spare room and simplify your life? Stuff It. Live More.
Storage King is here to make your storage experience smooth, secure, and stress-free.
Give us a call on 1800 100 700 or get a free quote online today!
Visit our website: storageking.com.au
Contact info
10-12 Essington St, 2911, MITCHELL, ACT, Australia
- 026241 6170
Get Your FREE, No-Obligation Quote Today
4.5
Excellent
114 reviews
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Storage King Australia - Mitchell
Hi Sandra, Thank you for the positive feedback!
Staff are helpful and responsive
Staff are helpful and responsive. I would recommend storage king to my friends.
7 February 2024
Reply from Storage King Australia - Mitchell
Thanks for the great review, Yin. It is a pleasure to be of service.
Service and communication
19 January 2024
Reply from Storage King Australia - Mitchell
Hi Shaun, Thank you for the great review!
Excellent customer service.
31 December 2023
Reply from Storage King Australia - Mitchell
Hi Alison, Thank you for the great review!
Reply from Storage King Australia - Mitchell
Hi Allison, Thank you for the great review!
The staff were very helpful in a time…
The staff were very helpful in a time of need and were quick to action our requests.
9 December 2023
Reply from Storage King Australia - Mitchell
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Great customer service from the first…
Great customer service from the first call right through to storing my belongings.
24 November 2023
Reply from Storage King Australia - Mitchell
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Staff at Mitchell was very helpful
15 November 2023
Reply from Storage King Australia - Mitchell
Hi Eleni, Thank you for the positive feedback!
Go no further than storage king
I found communication and sign up to be friendly and transparent. This seemed to be a common theme. There were no hidden fees or charges. The storage was clean and dry and the service was friendly. Would only consider storage king in future
1 October 2023
Reply from Storage King Australia - Mitchell
Hello James, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Very easy n good service
20 October 2023
Reply from Storage King Australia - Mitchell
Hi Matthew, Thank you for the great review!
Michael and the team at Mitchell…
Michael and the team at Mitchell Fantastic, really great service and price, thank you
29 October 2023
Reply from Storage King Australia - Mitchell
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Very clean facility with easy access to…
Very clean facility with easy access to our storage unit.
6 October 2023
Reply from Storage King Australia - Mitchell
Thank you for the great review!
Needed too move belongings in to…
Needed too move belongings in to storage quickly and with a hard deadline. Michael, the store manager at Mitchell was fantastic with help, advice and pricing. Cannot recommend highly enough.
29 September 2023
Reply from Storage King Australia - Mitchell
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Friendly staff at Storage King Mitchell
Michael and Christina made our move as easy as possible. They were so pleasant and helpful in every way, explaining the admin details ( I was anxious about the personal reference details, having had experience of ID theft), showing us around and offering further assistance should we need it. We have come to regard them as trusted friends.
28 September 2023
Reply from Storage King Australia - Mitchell
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Reply from Storage King Australia - Mitchell
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Wonderful support by lovely worker
Wonderful support by lovely worker. She helped me get a larger unit.
1 October 2023
Reply from Storage King Australia - Mitchell
Thanks for the great review, Mary. It is a pleasure to be of service.
The 2 staff running the facitly where…
The 2 staff running the facitly where absulity great to deal with and couldnt recomend them enough thank you
25 September 2023
Reply from Storage King Australia - Mitchell
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Excellent service and great value!
We really appreciated all the advice from the team at SK Mitchell, who went above and beyond to ensure we got the right storage for our needs. Excellent service and great value!
16 August 2023
Reply from Storage King Australia - Mitchell
Hello Lauren, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King is so helpful
Michael went above and beyond as we needed a larger unit at the last minute. Everything was fuss free and they made my life so much easier. Moving to Melbourne and his help alleviated one big headache for me. Thank you!
18 September 2023
Reply from Storage King Australia - Mitchell
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
I have been looked after by Michael…
I have been looked after by Michael manager and his assistant Christina They have been very helpful and provided me with excellent service Regards Steven Leong
12 September 2023
Reply from Storage King Australia - Mitchell
Hello Steven, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.